Existing employer? Sign in
University of Nebraska – Lincoln
Academic Services Specialist
🇺🇸
Lincoln, NE
🕑
Full-Time
💰
$17
per Hour
💻
Customer Support
🗓️
August 17th, 2026
Edtech.com's Summary
University of Nebraska-Lincoln is hiring an Academic Services Specialist who will verify undergraduate major, minor, and degree requirements using the degree management system and coordinate with academic offices to ensure graduation accuracy. This role involves assisting students and faculty with enrollment, transcripts, and class information while maintaining academic records and supporting commencement activities.
Highlights
- Verify major, minor, and degree requirements for undergraduate students using the degree management system.
- Work closely with college deans' offices, faculty, and advisors on graduation requirements and substitutions/waivers.
- Proofread graduation materials including diplomas and program content; assist with commencement preparations and student check-in.
- Provide registrar customer service support for enrollment, transcripts, verifications, and academic inquiries via phone and email.
- Maintain and scan academic records; review transfer credits and related documentation.
- Required qualifications: Associates degree and one year customer service experience; proficiency in office applications; strong written and verbal communication skills.
- Preferred qualifications: Bachelor's degree; high-volume data entry experience; familiarity with academic policies and PeopleSoft (MyRed) system.
- Criminal background check required.
- Hourly wage starting at $17.308.
- Position is full-time and within the Office of the University Registrar.
Academic Services Specialist Full Description
Academic Services Specialist
Please see Special Instructions for more details.
Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file.
Position Information
Working Title | Academic Services Specialist
Department | Office of the University Registrar-0961
Requisition Number | S_260643
Posting Open Date | 08/13/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date) | 09/01/2026
Posting Close Date |
Open Until Filled | Yes
Description of Work | The Academic Services Specialist will perform detailed verifications of major, minor, and degree requirements for the undergraduate colleges using the degree management system while maintaining a well-developed knowledge of degree requirements and office procedures. This position will work with college deans’ offices, faculty, and advisers concerning students’ graduation requirements and substitution/waivers. Perform accurate and timely proofing of graduation related materials including diplomas and program content, and assist with commencement preparations and ceremony student check-in.
In addition, the Academic Services Specialist will provide overall registrar customer service support to the campus by helping students with the enrollment process, troubleshooting issues and alleviating concerns. Support the campus community in connecting degree requirements, degree pathway building, and enrollment. Provide student customer service for transcripts, verifications, and other needed documents. Assist Faculty and Staff with questions regarding class schedule, grading, and other inquiries. This position will provide support for general office customer service duties related to academic services via phone, email, and other means of communication.
The Academic Services Specialist will maintain students’ academic records. Scan images of student records into the document retention system. Review transfer credit and other documentation in students’ academic records. Additional duties as assigned.
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.
Minimum Required Qualifications | Associates degree and one year of customer experience, equivalent education and experience considered. Must have computer proficiency in office applications. Strong written and verbal communication skills.
Preferred Qualifications | Prefer bachelor’s degree; High volume data entry experience. Experience working with academic policies and procedures. Ability to print, read and interpret degree audits. Familiarity with PeopleSoft (MyRed) system.
Pre-Placement Driving Record Review Required | No
Physical Required | No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No
Criminal History Background Check Required | Yes
Posted Salary | $17.308/hr minimum
How to Apply | Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact | Sandy Airan, [email protected]
Job Category (old) | Office/Service
Job Type | Full-Time
Alternate Work Schedule (if other than 8-5) |
Work Location (City, State) | Lincoln, NE
Position funded by grant or other form of temporary funding? | No
If Temporary, indicate end date |
Planned Hire Date: |
Appointment End Date |
Department | Office of the University Registrar-0961
Requisition Number | S_260643
Posting Open Date | 08/13/2026
Application Review Date: (To ensure consideration, please submit all application materials before review date) | 09/01/2026
Posting Close Date |
Open Until Filled | Yes
Description of Work | The Academic Services Specialist will perform detailed verifications of major, minor, and degree requirements for the undergraduate colleges using the degree management system while maintaining a well-developed knowledge of degree requirements and office procedures. This position will work with college deans’ offices, faculty, and advisers concerning students’ graduation requirements and substitution/waivers. Perform accurate and timely proofing of graduation related materials including diplomas and program content, and assist with commencement preparations and ceremony student check-in.
In addition, the Academic Services Specialist will provide overall registrar customer service support to the campus by helping students with the enrollment process, troubleshooting issues and alleviating concerns. Support the campus community in connecting degree requirements, degree pathway building, and enrollment. Provide student customer service for transcripts, verifications, and other needed documents. Assist Faculty and Staff with questions regarding class schedule, grading, and other inquiries. This position will provide support for general office customer service duties related to academic services via phone, email, and other means of communication.
The Academic Services Specialist will maintain students’ academic records. Scan images of student records into the document retention system. Review transfer credit and other documentation in students’ academic records. Additional duties as assigned.
The University of Nebraska does not discriminate based on race, color, ethnicity, national origin, sex, pregnancy, sexual orientation, gender identity, religion, disability, age, genetic information, veteran status, marital status, and/or political affiliation in its programs, activities, or employment. See https://equity.unl.edu/notice-nondiscrimination/.
Minimum Required Qualifications | Associates degree and one year of customer experience, equivalent education and experience considered. Must have computer proficiency in office applications. Strong written and verbal communication skills.
Preferred Qualifications | Prefer bachelor’s degree; High volume data entry experience. Experience working with academic policies and procedures. Ability to print, read and interpret degree audits. Familiarity with PeopleSoft (MyRed) system.
Pre-Placement Driving Record Review Required | No
Physical Required | No
Commercial Driver’s License (CDL) required. Subject to DOT approved pre-employment & random testing for alcohol and controlled substances. | No
Criminal History Background Check Required | Yes
Posted Salary | $17.308/hr minimum
How to Apply | Click on “Apply to this Job”. You will then either create an application or edit your current application that is on file.
For questions or accommodations related to this position contact | Sandy Airan, [email protected]
Job Category (old) | Office/Service
Job Type | Full-Time
Alternate Work Schedule (if other than 8-5) |
Work Location (City, State) | Lincoln, NE
Position funded by grant or other form of temporary funding? | No
If Temporary, indicate end date |
Planned Hire Date: |
Appointment End Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Please detail your computer proficiency in office applications.
(Open Ended Question) - * Please describe your customer service experience, including years of experience.
(Open Ended Question)
Required Documents
- Resume
- Cover Letter
- List of References
Optional Documents
Connect with #UNL
- UNLincoln on Facebook
- @UNLincoln on Twitter
- UNL on YouTube
- @unlincoln on Instagram
- University of Nebraska–Lincoln on LinkedIn
- unlincoln on Pinterest
- UNLincoln on Snapchat
- unlincoln on Spotify
Campus Links
Policies
Similar Jobs
Wildcat Lanes Customer Service
Weber State University
🇺🇸 Ogden, UT
Customer Service Representative
Illinois State University
🇺🇸 Normal, IL
Customer Service Specialist - IT Support Technician
Arizona State University
🇺🇸 Hybrid - Tempe, AZ
Financial Edge NXT Customer Support Senior Specialist
Blackbaud
🇺🇸 Remote - US
Service & Support Operations Supervisor
Stride
🇺🇸 Remote - VA
