Academic Success Advisor

Job Profile:

Academic Advisor 1

Job Family:

Academic Advising

Time Type:

Full time

Max Pay - Depends on experience:

$48,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Driven by a strong purpose to impact the world in the fields of geography, geographic information science, and urban planning, the School of Geographical Sciences and Urban Planning is a growing unit within ASU. To serve our population of almost 900 students, around 70% of which are online, the undergraduate advising team is seeking an enthusiastic and motivated full-time Academic Success Advisor to join us in providing the best student services! Under general supervision of the Advising Manager, the Advisor primarily works with undergraduate students in the school's five-degree programs and four minor/certificate programs. The position requires attention to detail, strong problem-solving skills and the ability to work collaboratively with academic partners across the university. A strong background and comfort level with technology is required as the position requirements include using multiple technology-based platforms.

Salary Range: $46,000 - $48,000 per year; DOE

Essential Duties:

• Provide 1:1 as well as group academic advising to all undergraduate SGSUP programs to ensure ongoing successful progress to completion of degree programs.

• Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues. 

• Work closely with students to identify all academic degree options including, but not limited to: degrees, certificates/minors, tutoring, success coaches, career services, counseling, extracurricular activities, research, and internships. 

• Perform administrative tasks related to student enrollment, registration, orientation, and degree completion.

• Participate in student recruitment, outreach, retention and engagement activities.

• Serve as college/department liaison to current and prospective students, staff, and external groups on issues related SGSUP programs. 

• Maintain comprehensive, detailed and accurate student records using university-wide systems.

• Utilize PeopleSoft, DARS, Salesforce, e-Advisor, E2E and other tools and technology to aid student success and excellent service.

• Provide support and counsel to students in selection of options best suited to student academic and personal resources; make appropriate campus referrals.

• Communicate with University partners including The College, units under The College, Registrar, Financial Aid, and SGSUP Graduate Advising.

• Engage in professional development to remain current in the field. 

• May participate in various unit, college and university committees as appropriate. 

• Other duties as assigned. 

Desired Qualifications:

• Evidence of a master's degree in Higher Education or related field AND one (1) year or more previous experience in one or more of the following: academic advising, student recruitment/retention, related student services and/or teaching in an institution of higher education.

• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies. 

• Experience working with undergraduate students in higher education/college level academic advising.

• Evidence of effective communication skills.

• Experience in being collaborative, having a positive outlook, and being flexible.

• Experience in using problem solving, critical thinking, and time management skills; and having to rapidly adapt and effectively utilize new technology, practices and policies.

• Experience using student information systems and other advising technology in support of student success and graduation (i.e.PeopleSoft, DARs, Salesforce, AppXtender).

• Experience in using Microsoft Office applications (i.e., Word, Excel, Access, PowerPoint, Outlook, Teams) and Google Workspace (i.e.Docs, Sheets, Forms).

• Experience providing student success services utilizing online platforms (Zoom, Slack, text, email).

• Demonstrated knowledge of ASU's academic structure and organization; academic programs, colleges, and departments university wide

• Experience working in a fast paced and high-volume advising unit.

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.

• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.

• Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.

• Visual acuity and manual dexterity associated with daily use of desktop computer.

• Works from general instructions on standard job duties and specific directions/instructions on new assignments.

• This position is eligible for hybrid work after a training period. Hybrid work is in arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location, after Director approval. This position is not fully remote.

Department Statement:

School of Geographical Sciences & Urban Planning (SGSUP) is an academic unit within the division of Social Sciences in The College of Liberal Arts and Sciences (The College). SGSUP has a large research portfolio spanning a broad range of sponsors. The College is the largest college at ASU and is organized in a divisional structure comprised of the Humanities, Natural Sciences, and Social Sciences. The atmosphere is collegial, priorities are fluid and demands for assistance come from many directions. This position provides an opportunity to exercise initiative, work with very diverse populations and enhance leadership skills.

The College offers the greatest choice and inclusivity of studies of any school at Arizona State University, the largest public university in the United States. In addition to top academic programs, award-winning faculty, and state-of-the-art lab and research facilities. The College offers unique opportunities to explore a vast spectrum of academic disciplines - from science and math to languages and philosophy - that few other colleges and universities can provide. The College has 90+ undergraduate majors and 140+ graduate degrees housed in 23 interdisciplinary schools and departments. The College is redefining liberal arts and sciences education for the 21st century.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$15951.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.