Edtech.com's Summary

Arizona State University is hiring an Academic Success Advisor Sr. This role involves providing one-on-one and group academic advising to undergraduate students in SGSUP programs, resolving complex student issues, leading projects focused on student support, and coordinating advising and retention initiatives within the department. The position also requires maintaining detailed student records and collaborating with various university partners to promote academic success.

Highlights

Provide individual and group academic advising to undergraduate SGSUP students.
Resolve complex student issues and lead student support projects.
Proactively monitor student academic progress and address concerns.
Serve as a representative to students, faculty, staff, and external groups on academic success issues.
Coordinate advising programs, training, and serve as a resource for new staff.
Maintain accurate student records using multiple university software systems including PeopleSoft, DARS, Salesforce, e-Advisor, and E2E.
Collaborate with university partners such as Registrar, Financial Aid, and SGSUP Graduate Advising.
Requires Bachelor's degree and three years of relevant experience or equivalent; Master's degree and related advising or student services experience preferred.
Proficiency with Microsoft Office Suite and ability to rapidly learn new technologies and policies.
Salary range: $50,000 - $56,000 annually.

Academic Success Advisor Sr Full Description

Job Profile:Academic Advisor 2

Job Family:Academic Advising

Time Type:Full time

Max Pay - Depends on experience:$56,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and three (3) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Resolves complex issues and also take the lead on projects built around student support and is both an individual-contributor position; works with a broad knowledge of overlapping functions and processes; team lead/holds team accountable/reports up to leadership/trainer.

Job Description:

Position Salary Range:

$50,000 - $56,000

Essential Duties:

Provides 1:1 as well as group academic advising to all undergraduate SGSUP programs to ensure ongoing successful progress to completion of degree programs.
Able to resolve complex issues and take the lead on projects built around student support.
Proactively monitors student academic performance; addresses, responds to, and works to resolve student concerns, questions, or issues.
Acts as key contributor within advising team to ensure ongoing satisfaction for students with their program and degree progress, provides follow up to ensure satisfaction with and effectiveness of services by utilizing a variety of university data and programmatic direction to promote student academic success.
Acts as a college/department/school representative to current and prospective students, faculty, staff, and external groups on issues related to academic success; attends and/or presents at orientation or recruiting events/activities/workshops.
Works closely with students to identify all academic degree options including, but not limited to: degrees, certificates/minors, tutoring, success coaches, career services, counseling, extracurricular activities, research, and internships.
Perform administrative tasks related to student enrollment, registration, orientation, and degree completion.
Coordinates a program, portion of a large program, or a group of activities and functions within a department or college directed to the retention and success of the student population
Coordinates training and development related to advising services, projects and programs for staff.
Act as a resource to new advising staff members.
Contributes, assesses and evaluates advising policies, projects, or programs and implementation.
Serves as college/department liaison to current and prospective students, staff, and external groups on issues related SGSUP programs.
Maintain comprehensive, detailed and accurate student records using university-wide systems.
Able to learn and use multiple systems and software platforms simultaneously (PeopleSoft, DARS, Salesforce, e-Advisor, E2E and other tools and technology to aid student success and excellent service).
Be able to communicate with University partners including The College, units under The College, Registrar, Financial Aid, andSGSUP Graduate Advising.
Engages in professional development to remain current in the field.
May participate in various unit, college and university committees as appropriate.
Escalates/redirects urgent or conflicting requests after attempting resolution.
Other duties as assigned.

Desired Qualifications:

Evidence of a Master's Degree in a related field AND one (1) year or more previous experience in one or more of the following: academic advising, student recruitment/retention, related student services and/or teaching in an institution of higher education.
Experience Knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies.
Ability to direct and provide support to undergraduate and/or graduate students enrolled at the university.
Ability to utilize a wide range of software, student development theory and retention-focused strategies.
Ability to work under direct supervision to support students by performing specific, articulated goals and outcomes.
Ability to understand general student requests for information and assistance; escalate urgent/conflicting requests.
Applies collaborative approaches and strategies to devise solutions for student requests.
Ability to utilize collegial interpersonal and communication skills to establish and maintain effective professional working relationships.
Engages understanding of advising theories and practices; regularly monitors assessment resources to refine and build practice.
Ability to rapidly master the essential new technology, practices, policies and methods.
Ability to prepare detailed documents, proposals, reports, and/or related materials.
Ability to provide analysis of data for identification of trends.
Ability to lead staff and program efforts.
Ability to create assessment plans and execute assessment reports.
Applies and demonstrates knowledge of supporting/guiding students through curriculum requirements; identifies and creates connections to resources for students to support goals; delivers advising practices in accordance to relevant university, college/department/school ethical and legal guidelines; actively builds knowledge of key university, or college/department/school resources.
Knowledge of Microsoft Office Suite and comfortable working in an environment focused on continuous improvement and innovation.
Skill in problem solving, who can take initiative and set priorities, while being flexible.
Ability to develop action plans to meet goals; establishes milestones and timetables.
Documents activities and tracks progress.

Working Environment:

Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse; required to stand for varying lengths of time and walk moderate distances to perform work.
Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds.
Regular activities require ability to quickly change priorities, which may include and/or are subject to resolution of conflicts.
Visual acuity and manual dexterity associated with daily use of desktop computer.
Works from general instructions on standard job duties and specific directions/instructions on new assignments.
This position is eligible for hybrid work after a training period. Hybrid work is in arrangement where employees spend a minimum of 60% of their regular workweek at their primary ASU work location, after Director approval. This position is not fully remote.

Department Statement:

School of Geographical Sciences & Urban Planning (SGSUP) is an academic unit within the division of Social Sciences in The College of Liberal Arts and Sciences (The College). SGSUP has a large research portfolio spanning a broad range of sponsors. The College is the largest college at ASU and is organized in a divisional structure comprised of the Humanities, Natural Sciences, and Social Sciences. The atmosphere is collegial, priorities are fluid and demands for assistance come from many directions. This position provides an opportunity to exercise initiative, work with very diverse populations and enhance leadership skills.

The College offers the greatest choice and inclusivity of studies of any school at Arizona State University, the largest public university in the United States. In addition to top academic programs, award-winning faculty, and state-of-the-art lab and research facilities. The College offers unique opportunities to explore a vast spectrum of academic disciplines - from science and math to languages and philosophy - that few other colleges and universities can provide. The College has 90+ undergraduate majors and 140+ graduate degrees housed in 23 interdisciplinary schools and departments. The College is redefining liberal arts and sciences education for the 21st century.

Driving Requirement:Driving is not required for this position.

Location:Campus: Tempe

Funding:No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$13889.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description