Academic Success Advisor, Undergraduate Services

Job Profile:

Academic Advisor 1

Job Family:

Academic Advising

Time Type:

Full time

Max Pay - Depends on experience:

$52,000.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:

Associate's degree and one (1) year of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Description:

Salary Range: $46,300 - $52,000 per year; DOE

ASU's Mary Lou Fulton College for Teaching and Learning Innovation (MLFC) seeks an Academic Success Advisor who plans, organizes and coordinates academic advising activities with the purpose of promoting academic standards and student success in meeting these standards to ensure retention of students in the university. 

This position is primarily located at Tempe campus, however, travel to the other ASU campuses is required on occasion. Campus assignment will be confirmed in collaboration with the candidate hired at the time of the employment offer. Travel to other campuses may be required as well.  

Essential Duties:

• Advise in-person and online education majors
• Coordinate advising for students who are pursuing multiple majors, minors or certificates related to education or teacher certification
• Provide guidance for applicable educator pathways
• Assist students in the decision-making process and course scheduling experience
• Strategic enrollment planning and forecasting
• Document student interest, feedback and experience
• Maintain relationships, provide updates, and provide a consistent presence in students' academic advising experience
• Respond to student questions and concerns; works with students to resolve all issues to ensure ongoing satisfaction with program and successful progress to completion
• Partnership, involvement and/or participation in the planning of: Welcome Event, Academic advising updates, and training sessions to support retention and success of he student population.
• Day-to-day academic advising office referrals, student meetings and new student experiences when applicable
• Work closely and collaboratively with supervisor and university and administrators to implement policies and practices in support of college, department and university goals
• Utilize degree tracking tools to assist students with exploring a variety of academic options, register for courses and make timely progress towards of degree
• Coordinate academic success programs development and implementation
• Assist in development of academic advising policy
• Monitor student academic progress and program effectiveness through a variety of reporting tools including degree tracking tool, Salesforce and Advisor Portal
• Work closely and collaboratively with students, faculty and staff to ensure academic success
• Collaborate with scheduling of classes
• Work collaboratively and collegially with academic units and serve throughout the university to facilitate comprehensive student support
• Utilize a variety of university data and programmatic direction to promote student academic success

Desired Qualifications:

• Evidence of a master's degree in Student Affairs, Education, Counseling or closely related field
• At least one (1) year previous experience in advising, teaching in the college/university environment, recruitment, or student services
• Demonstrated knowledge of principles, practices, procedures and methods of evidence-based academic advising strategies
• Demonstrated knowledge of ASU academic structure and organization
• Demonstrated knowledge of academic programs, colleges and departments university-wide
• Demonstrated knowledge student service orientation
• Demonstrated knowledge of leadership behaviors and abilities
• Experience in rapidly adapting and effectively utilizing new technology, practices, policies and methods
• Experience in establishing and maintaining effective working relationships with peers, faculty, students, administration and other interested parties
• Experience working effectively in an environment subject to quickly changing priorities
• Evidence of effective communication
• Experience interpreting student needs and determine when referral to other University resources is appropriate
• Experience demonstrating sensitivity to needs of a diverse student population
• Experience in designing presentation materials and giving oral presentations in group settings
• Experience in applying the principles, techniques and methods of teamwork, compromise and collaboration to produce desired outcomes
• Experience in coordinating and prioritizing work and activities of self and others
• Experience with PeopleSoft, DARS, dashboards, Salesforce and case management best practices
• Experience in use of internet-based research tools and Microsoft Office computer applications, and video conference software

Working Environment:

• Activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer mouse
• Frequently required to stand for varying lengths of time and walk moderate distances to perform work
• Frequent bending, reaching, lifting, pushing and pulling up to 25 pounds
• Regular activities require ability to quickly change priorities which may include and/or are subject to resolution of conflicts
• Evidence of effective communication

Department Statement:

ASU's Mary Lou Fulton College for Teaching and Learning Innovation creates knowledge, mobilizes people, and takes action to improve education. Nationally recognized as a leader in teacher preparation, leadership development and scholarly research, Mary Lou Fulton College for Teaching and Learning Innovation prepares over 8,000 educators annually.  MLFC faculty create knowledge by drawing from a wide range of academic disciplines to gain insight into important questions about the process of learning, the practice of teaching and the effects of education policy.  MLFC mobilizes people through bachelor's, master's and doctoral degree programs, through non-degree professional development programs and through socially embedded, multilateral community engagement.  MLFC takes action by bringing people and ideas together to increase the capabilities of individual educators and the performance of education systems.

Aligned with ASU's charter, MLFC is committed to advancing inclusive excellence in our curricula, programming and institutional relationships.

Driving Requirement:

Driving is not required for this position.

Location:

Campus: Tempe

Funding:

No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$16337.htmld

To be considered, your application must include all of the following attachments:

• Cover letter
• Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:

This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.