Edtech.com's Summary

Arizona State University is hiring an Academic Success Retention Coordinator. The role involves supporting undergraduate student success through academic advising, retention initiatives, and coordinating ASU 101-TPS courses. The coordinator will lead retention strategies, analyze data, provide advising, and collaborate with faculty and students to enhance degree completion and student retention.

Highlights

Provide individualized and group advising to TPS undergraduate students in-person, via phone, email, and Zoom.
Address academic concerns, support timely graduation, and refer students to university resources such as Student Health and Counseling Services.
Oversee university, Fulton Schools of Engineering (FSE), and TPS retention initiatives and conduct targeted outreach to at-risk students.
Analyze retention data using systems like Analytics and Salesforce; manage TPS Salesforce Advisor Portal activities.
Coordinate workshops on retention strategies and train advisors in retention systems and best practices.
Develop programming and advising strategies for students changing majors or transferring.
Coordinate ASU 101-TPS courses, including staffing sections and organizing advising sessions.
Required qualifications include a Bachelor's degree and seven years of relevant experience or equivalent combination of experience and training.
Desired skills include experience with Canvas, Salesforce, Analytics, MyReports, AWS, Excel, and advising diverse and at-risk undergraduate students, particularly in STEM majors.
Position salary range is $58,000 to $63,500 annually, full-time employment.

Academic Success Retention Coordinator Full Description

Job Profile:Academic Advisor 4

Job Family:Academic Advising

Time Type:Full time

Max Pay - Depends on experience:$63,500.00 USD Annual

Apply before 11:59 PM Arizona time the day before the posted End Date.

Minimum Qualifications:Bachelor's degree and seven (7) years of experience appropriate to the area of assignment/field; OR, Any equivalent combination of experience and/or training from which comparable knowledge, skills and abilities have been achieved.

Job Profile Summary:
Represents college/department as a primary contact. Serves as a consultant to leadership on academic policies, plans, and objectives. Drives college/department initiatives with a holistic perspective of larger university wide priorities. May regularly interact with key internal and external stakeholders.

Job Description:

The Polytechnic School (TPS) at Arizona State University is seeking a dedicated Academic Success Retention Coordinator focused on undergraduate student retention. This position plays a key role in supporting student success through academic advising, retention initiatives, and coordination of ASU 101-TPScourses. The coordinator will serve as the unit's expert on retention strategies, systems, and processes.

Position Salary Range:

$58,000 -$63,500

Essential Duties:

Academic Advising

Provide individualized and group advising to online and campus-based TPS undergraduate students via in-person, phone, email, and Zoom.
Support student success and timely graduation by addressing academic concerns and making appropriate referrals to university resources.
Provide administrative support related to student enrollment, registration, orientation, retention, and degree completion while maintaining comprehensive and accurate student records using a variety of software and data sources.
Utilize advising tools and software to monitor progress and support student success.
Support students to resolve challenges by having current knowledge and making appropriate referrals to ASU services including, but not limited to, Student Health, ASU Counseling Services, and the Fulton Career Center.
Consult with program chairs, faculty, colleagues, and students to support TPS students to proceed efficiently through their curriculum and navigate setbacks.
Maintain accurate and timely student records and communications

Retention Outreach & Coordination

Oversee the implementation of university, FSE and TPS retention initiatives.
Identify students at risk of leaving the major or college and develop targeted outreach strategies.
Analyze retention data using university systems such as Analytics and Salesforce.
Manage TPS Salesforce Advisor Portal activity by reviewing cases regularly and following up with advising team as needed.
Coordinate and implement workshops on retention related strategies or theories to support and foster professional development.
Partner with the Associate Director in Academic and Student Affairs (ASA) to design and implement retention campaigns and follow-up plans.
Train advisors on retention systems, tools, and best practices.
Identify students at‐risk for leaving the major or college. Develop programming to proactively manage these student situations.
Develop transition advising strategies to support students changing majors or transferring into/out of TPS.
Compose an annual report detailing retention efforts, trends in data, and visuals to provide a summary of year‐over-year student persistence.
Organize and participate in ASU and FSE initiatives and efforts aimed at recruiting, engaging, and retaining FSE students.
In conjunction with Academic Success Advising Manager, organize TPS New Student Orientation Sessions.

ASU 101-TPS Course Coordination

In conjunction with the TPS Associate Director, coordinate ASU 101 for TPS. Ensure an appropriate number of ASU 101 sections are offered each semester to accommodate all freshmen students and each section is staffed with an ASU 101 section leader, advisor, and faculty.
Communicate with faculty all expectations for ASU 101-TPS and follow up with faculty as needed regarding any issues or changes to the course.
Organize advising sessions in ASU 101-TPS each semester.

Desired Qualifications:

Experience building and modifying Canvas shells
Experience giving presentations or leading first year success classes
Experience advising undergraduate students from diverse backgrounds
Experience advising students in STEM majors
Experience running reports and using data to make informed decisions regarding student outreach and retention
Experience working with at risk student populations
Experience collaborating with a diverse constituency of faculty, staff, and students
Experience with Salesforce (i.e. case management, advisor portal, reports).
Experience using Analytics, MyReports and/or AWS and using data in Excel to make informed decisions and prepare reports for leadership.

Working Environment:

Activities
are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding and manipulating a computer (75%); required to stand for varying lengths of time.
Regular activities require the ability to quickly change priorities, clearly communicate verbally, read, write and hear to perform essential functions.

Department Statement:

At the Ira A. Fulton Schools of Engineering, we are delivering a world-class learning experience for our students and advancing research and innovation — all at scale. The Fulton Schools research enterprise leads use-inspired research and key national initiatives, including the Southwest Advanced Prototyping Hub, accelerating microelectronics and workforce development for the Department of Defense. We also lead the Electrified Processes for Industry Without Carbon Clean Energy Manufacturing Institute, supported by the Department of Energy, aiming to reduce carbon emissions and strengthen manufacturing. Additionally, we lead an NSF Engineering Research Center developing sustainable civil infrastructure and partner with another ERC advancing clean water technology.

The Fulton Schools hosts numerous research centers that leverage faculty expertise to drive engineering innovation and entrepreneurship across four interdisciplinary impact areas: Climate Technology Solutions, Competitive Manufacturing in an Advanced Economy, National and Economic Security, and Technology-Enhanced Health and Medicine. Our faculty are achieving excellence at scale, positioning the Fulton Schools among the nation's top engineering colleges for invention disclosures, U.S. patents, and startups.

We are an engineering school on the rise at the nation's most innovative university, situated in the heart of its fastest-growing metropolitan area. The breadth of our faculty's research interests and interdisciplinary approach, along with over 55+ graduate and 28 undergraduate degree programs, creates a strong foundation for collaboration and the advancement of ideas that contribute to a more sustainable and livable global future.

The Fulton Schools of Engineering is driven by core values that define our approach, distinguish our practice, and guide daily decisions in academics, research, corporate partnerships, and entrepreneurship. These values shape how we recognize, reward, and communicate success. At the Fulton Schools of Engineering, we:

· Cultivate excellence.

· Deliver innovation that matters.

· Encourage bold thinking.

· Foster a community of learning and collaboration.

· Build a foundation for all to be successful.

Driving Requirement:Driving is not required for this position.

Location:Campus: Polytechnic

Funding:No Federal Funding

Instructions to Apply:

Current Employees and Students should apply directly within Workdayusing the Jobs Hub. Use this link and log in using SSO:

https://www.myworkday.com/asu/d/inst/1$9925/9925$17097.htmld

To be considered, your application must include all of the following attachments:

Cover letter
Resume/CV

Note: Multiple documents can be submitted into the attachment box. Alternatively, merge all documents into one PDF for submission.

Please include all employment information in month/year format (e.g., 6/88 to 8/94), job title, job duties and name of employer for each position. Resume should clearly illustrate how prior knowledge and experience meets the Minimum and Desired qualifications of this position. NOTE: GA and Intern positions are counted as .5 for job experience (ie. 1 year equals 6 months experience equivalency). Only electronic applications are accepted for this position.

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ASU Statement:

Arizona State University is a new model for American higher education, an unprecedented combination of academic excellence, entrepreneurial energy and broad access. This New American University is a single, unified institution comprising four differentiated campuses positively impacting the economic, social, cultural and environmental health of the communities it serves. Its research is inspired by real world application blurring the boundaries that traditionally separate academic disciplines. ASU serves more than 100,000 students in metropolitan Phoenix, Arizona, the nation's fifth largest city. ASU champions inclusive excellence, and welcomes students from all fifty states and more than one hundred nations across the globe.

ASU is a tobacco-free university. For details visit https://wellness.asu.edu/explore-wellness/body/alcohol-and-drugs/tobacco

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status, or any other basis protected by law.

Notice of Availability of the ASU Annual Security and Fire Safety Report:

In compliance with federal law, ASU prepares an annual report on campus security and fire safety programs and resources. ASU's Annual Security and Fire Safety Report is available online at https://www.asu.edu/police/PDFs/ASU-Clery-Report.pdf. You may request a hard copy of the report by contacting the ASU Police Department at 480-965-3456.

Relocation Assistance - For information about schools, housing child resources, neighborhoods, hospitals, community events, and taxes, visit https://cfo.asu.edu/az-resources.

Employment Verification Statement:

ASU conducts pre-employment screening which may include verification of work history, academic credentials, licenses, and certifications.

Background Check Statement:

ASU conducts pre-employment screening for all positions which includes a criminal background check, verification of work history, academic credentials, licenses, and certifications. Employment is contingent upon successful passing of the background check.

Fingerprint Check Statement:This position is considered safety/security sensitive and will include a fingerprint check. Employment is contingent upon successful passing of the fingerprint check.

Original Job Description