Western Governors University
Academic Support Coach
🇺🇸 Remote - US
🕑 Part-Time
💰 $27K - $41K
💻 Other
🗓️ June 26th, 2025
Edtech.com's Summary
WGU is hiring a part-time Academic Support Coach to provide individual and group coaching to students, focusing on study skills, college success strategies, and academic support. The role involves collaborating with faculty and staff to design coaching programs, conducting workshops, and using technology to enhance student learning and outcomes.
Highlights
- Provide individual and group coaching to support students' academic success using an approved coaching framework.
- Collaborate with faculty and staff to develop coaching support and programming for various courses.
- Plan and conduct workshops to supplement academic coaching.
- Utilize a holistic, solutions-oriented approach to guide students in achieving academic goals.
- Maintain records of coaching interactions and analyze data related to coaching program use.
- Proficiency in Microsoft Office, virtual instructional platforms, and student management systems required.
- Bachelor’s degree in Mathematics, English, Education, or related field, or equivalent experience required.
- Minimum two years of related experience in teaching, tutoring, or coaching in a post-secondary environment preferred.
- Ability to work evenings and weekends in a student-friendly schedule.
- Part-time position with salary range $27,400.00 - $41,100.00 and benefits including vision, mental healthcare, retirement savings, and tuition discounts.
Academic Support Coach Full Description
Academic Support Coach - Part-Time
Home Office
Part time
If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.
Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.
The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Professional 305Pay Range: $27,400.00 - $41,100.00
Grade: Professional 305Pay Range: $27,400.00 - $41,100.00
Job Description
Responsibilities
Primary Responsibilities
- Provides individual and group coaching assistance to students using the approved coaching framework, which includes study skills, college success strategies, and subject matter support.
- Collaborates with faculty and staff to develop coaching support and programming that will promote successful outcomes for the students in a variety of courses.
- Plans, designs, and conducts workshops and programming to provide additional academic coaching for students.
- Applies a holistic, solutions-oriented coaching approach to help students identify what they want to achieve, define success measures, and develop the best path toward those goals.
- Guides student-centric discussions that empower students to formulate individualized approaches and solutions to their unique academic challenges.
- Helps students uncover the root cause of academic issues while providing tools and instruction to help students develop the necessary skills and habits for academic success
- Guides students in developing, practicing, and mastering academic tools, skills, and habits that teach students to be accountable for their actions and results.
- Researches and analyzes data related to coaching program use that is used to evaluate student outcomes.
- Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere.
- Uses technology-based teaching and communication platforms to aid students in the development of competencies.
- Documents and maintains records of coaching interactions with students.
- Aide students with computer software associated with designated coursework.
- Performs other job-related duties as assigned.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
Qualifications
Knowledge, Skills, and Abilities
- In-depth knowledge and understanding of the approved coaching model.
- Strong understanding, adherence, and promotion of the tenets of competency-based
- Strong verbal and written communication skills, with ability to present information clearly, concisely, and accurately; friendly, persuasive speaking and writing style.
- Possess a high level of self-awareness.
- Well organized - conscientious and thorough with detail.
- Demonstrated ability to customize coaching and tutoring sessions for learners with a variety of needs and educational backgrounds.
- Ability to cultivate trust and safety and show genuine concern for the student’s welfare and future
- Ability to self-manage own emotions and not be overpowered by student's emotions
- Ability to be centered and present during coaching discussions.
- Demonstrated technological competency: Proficiency in Microsoft Office (or similar) applications, virtual instructional platforms, and student management systems.
Education
- Bachelor’s degree in Mathematics, English, Educational studies, a related field of study or equivalent experience
Experience
- Two (2) years of related work experience of teaching, tutoring, or coaching in a subject area and study skills in post-secondary environment
- Experience working with diverse learners
- Experience requirement may be waived for candidates / incumbents with an advanced degree
Additional Requirements
- Ability to work a student-friendly schedule (evenings/weekends)
- Qualifications, licensure, and certifications vary by degree programs and may be required for some degree programs.
- State and/or federal legislative requirements and/or college accreditation requirements may apply to maintain the necessary credentialing for this role.
Experience in lieu of education
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager.
Preferred Qualifications
- Master’s degree in a related field of study
- Coaching Certification
- Experience working in an academic coaching center in a higher education environment
- Bilingual
- Experience working with traditional and non-traditional college students and students with disabilities
- Experience with distance education and distance learning students
Position & Application Details
Part-time Regular Positions (classified as regular and working less than 30 standard weekly hours): This is a part-time, regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and prorated paid holidays and accrued sick time.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
