Academic Support Specialist

Edtech.com's Summary

Fayetteville State University is hiring an Academic Support Specialist to assist students in developing academic skills, tracking progress, accessing support services, and navigating university policies. This role coordinates and teaches University Studies courses, provides targeted counseling to first-time freshmen, and supports advising, registration, and enrollment to improve student retention and graduation rates.

Highlights

Assist students using a developmental model to explore academic options and track graduation progress.
Coordinate and teach University Studies courses.
Provide targeted academic counseling to first-time freshmen who faced challenges in their first semester.
Address general advising, registration, and enrollment needs to boost retention and graduation rates.
Serve on the Bronco Boost Summer Bridge Program leadership team.
Proficient in Microsoft Office (Word, PowerPoint, Excel) and other student management software.
Must have a master's degree with training/experience in higher education, counseling, or related field.
Experience with student success programs in higher education is required; 3-5 years advising experience preferred.
Position belongs to the Bronco One Stop department, focused on student service involvement.
Salary commensurate with education and experience; full-time exempt professional staff position.

Academic Support Specialist Full Description

Fayetteville State University

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Position Information

Position Title:	Academic Support Specialist
Working Title:	Academic Support Specialist
Position Number:	000382
Full-Time Or Part-Time:	Full Time
Time Limited Position:	No
Number of Vacancies:	1
Department:	Bronco One Stop
Posting Number:	0401828
SHRA/EHRA:	Exempt Professional Staff (EPS)
Job Category:	Professional
Hiring Range:	Commensurate with Education and Experience
Overall Position Competency:	Exempt Professional Staff (EPS)
Primary Purpose of the Organization:	The Bronco One Stop is a centralized space where students can access standard services to help them navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience by simplifying the application process, managing academic records, handling financial aid, making payments, consulting with an advisor to register for classes, seeking assistance with degree planning, receiving academic support, and navigating university resources. Fayetteville State University’s Advising Center’s mission is to promote student success by empowering students to achieve their academic and career aspirations. The Center delivers high-quality services by providing support with educational planning, course selection, resource awareness, and success strategies.
Primary Purpose of the Position:	The primary purpose of this position is to assist students, using a developmental model, with developing the knowledge, skills, and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. The position coordinates and teaches University Studies courses, provides targeted academic counseling to first-time freshmen who struggled during their first semester at the university, and addresses the general advising, registration, and enrollment needs of Fayetteville State University students to increase retention and graduation rates. The position also serves as a member of the Bronco Boost Summer Bridge Program leadership team.
Minimum Education And Experience Requirements:	The successful candidate must have a master’s degree with specific training, coursework, and/or experience in higher education, counseling, or an education related field. Must have experience working with student success programs in a higher education setting.
Knowledge, Skills And Abilities:	Requires the ability to use a personal computer to complete duties and knowledge of Microsoft Office products (WORD, PowerPoint, Excel), as well as other related student management Software. •Must have excellent interpersonal and customer service skills; be able to manage a wide variety of records, files, and reports. •Must have personal and professional attributes to include punctuality, diligence, commitment, integrity, teamwork, and confidentiality.
Preferred Qualifications:	Three to five years’ experience advising community college and/or university students, particularly exploratory/undecided students.
Special Instructions To Applicants:
Notice to Applicants:	Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.” Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:
Open Until Filled:	Yes
Additional Information for Applicants:	All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement:	This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:	Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link:	https://jobs.uncfsu.edu/postings/28306

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a Master's degree?
- Yes
- No
* Do you have experience working in a student success program with a community college or university?
- Yes
- No

Optional & Required Documents

Required Documents

Cover Letter
Resume/Curriculum Vitae
Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)

Optional Documents

Other Document
Other Documents Continued

Fayetteville State University
1200 Murchison Road
Fayetteville, NC 28301

Constituent Institution of The University of North Carolina.

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Original Job Description

Fayetteville State University

Toggle navigation

Applicants FAQ'S

Academic Support Specialist Bookmark this Posting Print Preview | Apply for this Job

Position Information

Position Title:	Academic Support Specialist
Working Title:	Academic Support Specialist
Position Number:	000382
Full-Time Or Part-Time:	Full Time
Time Limited Position:	No
Number of Vacancies:	1
Department:	Bronco One Stop
Posting Number:	0401828
SHRA/EHRA:	Exempt Professional Staff (EPS)
Job Category:	Professional
Hiring Range:	Commensurate with Education and Experience
Overall Position Competency:	Exempt Professional Staff (EPS)
Primary Purpose of the Organization:	The Bronco One Stop is a centralized space where students can access standard services to help them navigate Fayetteville State University. The goal of Bronco One Stop is to enhance the student experience by simplifying the application process, managing academic records, handling financial aid, making payments, consulting with an advisor to register for classes, seeking assistance with degree planning, receiving academic support, and navigating university resources. Fayetteville State University’s Advising Center’s mission is to promote student success by empowering students to achieve their academic and career aspirations. The Center delivers high-quality services by providing support with educational planning, course selection, resource awareness, and success strategies.
Primary Purpose of the Position:	The primary purpose of this position is to assist students, using a developmental model, with developing the knowledge, skills, and personal accountability needed to explore their academic and co-curricular options, evaluate and track their own progress toward graduation, access support and enrichment services, and understand and follow university policies and timelines. The position coordinates and teaches University Studies courses, provides targeted academic counseling to first-time freshmen who struggled during their first semester at the university, and addresses the general advising, registration, and enrollment needs of Fayetteville State University students to increase retention and graduation rates. The position also serves as a member of the Bronco Boost Summer Bridge Program leadership team.
Minimum Education And Experience Requirements:	The successful candidate must have a master’s degree with specific training, coursework, and/or experience in higher education, counseling, or an education related field. Must have experience working with student success programs in a higher education setting.
Knowledge, Skills And Abilities:	Requires the ability to use a personal computer to complete duties and knowledge of Microsoft Office products (WORD, PowerPoint, Excel), as well as other related student management Software. •Must have excellent interpersonal and customer service skills; be able to manage a wide variety of records, files, and reports. •Must have personal and professional attributes to include punctuality, diligence, commitment, integrity, teamwork, and confidentiality.
Preferred Qualifications:	Three to five years’ experience advising community college and/or university students, particularly exploratory/undecided students.
Special Instructions To Applicants:
Notice to Applicants:	Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.” Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date:
Open Until Filled:	Yes
Additional Information for Applicants:	All new employees are required to have listed credentials/degrees verified prior to employment. Transcripts should be provided for all earned degrees and/or the degree which is being used to satisfy credential/qualification requirements. Transcript requests are the responsibility of the candidate.
EEO Statement:	This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable). Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement:	Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link:	https://jobs.uncfsu.edu/postings/28306

Supplemental Questions

Required fields are indicated with an asterisk (*).

* Do you have a Master's degree?
- Yes
- No
* Do you have experience working in a student success program with a community college or university?
- Yes
- No

Optional & Required Documents

Required Documents

Cover Letter
Resume/Curriculum Vitae
Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)

Optional Documents

Other Document
Other Documents Continued

Fayetteville State University
1200 Murchison Road
Fayetteville, NC 28301

Constituent Institution of The University of North Carolina.

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

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Academic Support Specialist

Edtech.com's Summary

Academic Support Specialist Full Description

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