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Old Dominion University

Account Collection Specialist

🇺🇸 Norfolk, VA

🕑 Full-Time

💰 TBD

💻 Finance

🗓️ December 23rd, 2025

FERPA

Edtech.com's Summary

Old Dominion University is hiring an Account Collection Specialist. The specialist is responsible for assigning, accounting, and tracking past due university accounts according to state and university policies, finalizing accounts with the Department of Taxation, managing Perkins loans assignment, and serving as the communication hub for collection agencies and internal teams.

Highlights
  • Manage assignment, accounting, and tracking of delinquent university accounts per Commonwealth of Virginia and university policies.
  • Finalize accounts with the Department of Taxation and handle the assignment of Perkins loans.
  • Provide central communication point for collection agencies and internal staff.
  • Required knowledge of Fair Debt Collection Practices Act, FERPA, account receivable applications, and collection laws.
  • Proficiency with Microsoft Office, especially Excel; ability to compose effective collection correspondence and perform complex calculations.
  • Experience working with automated financial systems, some working experience in collections or student accounts receivable.
  • Preferred background with Banner system, financial aid, student services, or student accounts, and a Bachelor’s degree in Accounting, Finance, or Business Administration or equivalent combination of education and experience.
  • Position classified as essential personnel and may require working during university closings.
  • Salary commensurate with education and experience.
  • Final candidate must complete a criminal history check.