Elsevier
Account Manager
Salesforce
Edtech.com's Summary
Elsevier Inc. Company is hiring an Account Manager. The role involves conducting comprehensive needs analyses to understand customer challenges, delivering revenue growth through new sales and renewals, collaborating with internal teams to design strategic account plans, and adapting to evolving customer needs and market conditions.
Highlights
- Conduct comprehensive customer needs analysis to identify challenges and opportunities.
- Represent Elsevier as a trusted advisor by aligning solutions with customer strategies.
- Achieve revenue targets through new sales and timely renewals to ensure long-term account growth.
- Collaborate with marketing, product, and customer success teams to execute strategic account plans.
- Communicate clearly and persuasively with stakeholders to present solutions.
- Navigate complex matrix organizations and adapt swiftly to changing conditions.
- Bachelor's degree or equivalent experience required.
- Minimum of 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
- Proficiency in Salesforce, Microsoft Office, and sales enablement tools.
- U.S. National Base Pay Range: $65,600 - $109,200; Total Target Cash Range: $100,900 - $168,200, with geographic differentials applied.
Account Manager Full Description
Account Manager
About our Team
Elsevier is a global information analytics company that helps institutions and professionals progress science, advance healthcare and improve performance for the benefit of humanity. We serve the research, academic and clinical communities through the application of technology and analytics to content. In this way, we empower those communities to contribute to social progress, to enhance human well-being and to share and expand the breadth of human knowledge
Responsibilities
Drive Commercial Edge
- Prioritize customers: Conduct comprehensive needs analysis to understand customer challenges, goals, and opportunities.
- Represent Elsevier as a trusted advisor, aligning solutions to customer strategies and delivering measurable improvements.
- Deliver sustainable performance: Achieve revenue targets through new sales and timely renewals, ensuring long-term account growth.
- Use data and insights to inform decisions, forecast accurately, and identify growth opportunities across the full portfolio.
Collaborate to Deliver
- Partner with internal teams (marketing, product, customer success) to design and execute strategic account plans.
- Communicate impactfully with stakeholders, presenting solutions clearly and persuasively.
- Champion inclusion and leverage diverse perspectives to strengthen customer engagement and team performance.
Act with Agility
- Navigate complex, matrix environments and adapt quickly to changing customer needs and market conditions.
- Embrace curiosity by continuously learning about customer industries, Elsevier's evolving portfolio, and emerging trends.
- Build strong internal and external connections to accelerate decision-making and reduce barriers.
Core Competencies
- Customer Needs Analysis: Ability to uncover and interpret customer priorities, pain points, and strategic objectives.
- Portfolio Expertise: Deep understanding of Elsevier's full product and service offering, and ability to position integrated solutions.
- Results Orientation: Demonstrates urgency and accountability in achieving revenue and growth targets.
- Data-Driven Decision Making: Uses analytics and insights to guide actions and measure impact.
- Inclusive Collaboration: Builds trust and fosters cooperation across diverse teams and stakeholders.
- Agility and Resilience: Adapts to complexity and maintains focus under pressure.
Experience & Qualifications
- Bachelor's degree or equivalent professional experience.
- Minimum 3 years in B2B sales or account management, preferably in corporate or knowledge-based industries.
- Proven success in strategic account planning and consultative selling.
- Have communication, negotiation, and presentation skills.
- Proficiency in Salesforce, Microsoft Office, and other sales enablement tools.
- Experience working in a matrix organization and managing complex stakeholder relationships.
U.S. National Base Pay Range: $65,600 - $109,200. Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates.If performed in Colorado, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.If performed in Illinois, the base pay range is $68,900 - $114,800, the total target cash range is $105,900 - $176,600.If performed in Chicago, IL, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.If performed in New York, the base pay range is $72,100 - $120,200, the total target cash range is $111,000 - $185,000.If performed in New York City, the base pay range is $78,700 - $131,100, the total target cash range is $121,100 - $201,900.If performed in Rochester, NY, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.If performed in New Jersey, the base pay range is $74,074 - $118,326, the total target cash range is $113,960 - $182,040.If performed in Ohio, the base pay range is $62,300 - $103,700, the total target cash range is $95,900 - $159,800.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.Application deadline is 05/08/2026.
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We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law.
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