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Elsevier

Account Manager, Life Sciences

🇺🇸 Remote - CA 🕑 Full-Time 💰 $66K - $109K 💻 Customer Success 🗓️ March 27th, 2026
Clari SaaS Salesforce

Edtech.com's Summary

Elsevier Inc. Company is hiring an Account Manager, Life Sciences. The role involves driving new sales and managing renewals by identifying prospects, upselling, and maintaining existing customer relationships while collaborating with Customer Success Managers, Product Management, and Marketing to maximize customer satisfaction and retention in the West Region (OR, CA, WA, CO, UT). The Account Manager ensures accurate sales data tracking, market feedback provision, and nurtures key decision-maker relationships to support strategic objectives.

Highlights
  • Responsible for both new sales growth and renewal of existing customer contracts.
  • Use consultative selling to align client needs with company sales strategies.
  • Develop and execute account strategies for various account levels.
  • Maintain accurate Salesforce records and use Clari and other sales tools for forecasting.
  • Provide market feedback to influence product development and go-to-market strategies.
  • Participate actively in trade shows and conferences with set outcomes.
  • Build and nurture relationships with key customer decision-makers and influencers.
  • Required 3-5 years of direct sales experience in consultative, complex solution sales.
  • Experience selling enterprise software within an international matrixed organization.
  • Background or collaboration in research administration, knowledge of research programs, networks, and key leaders.
  • Strong verbal and written communication skills and ability to deliver compelling presentations.
  • Compensation includes a U.S. national base pay range of $65,600 - $109,200 and a total target cash range of $100,900 - $168,200 with geographic differentials.

Account Manager, Life Sciences Full Description

Account Manager, Life Sciences
Do you possess expertise in consultative selling, coupled with a background in navigating complex SaaS solutions?

Do you have experience partnering with Academic institutions? 

About the Role
As an Account Manager, you will be responsible for both New Sales and the renewal of existing customer contracts.
The main focus of New Sales is to expand our business by identifying new customer prospects and opportunities for upselling and cross-selling within our current customer base.

The primary focus of renewal management is to nurture and expand our existing customer relationships. Using both internal and external resources, your goal is to maximize the value we deliver to customers, ensuring their satisfaction and retention. You will collaborate with key stakeholders such as Customer Success Managers (CSMs), Product Management, and Marketing with the goal of achieving high renewal rates. West Region - OR, CA, WA, CO, UT

Responsibilities
  • Attaining bookings targets for our portfolio.
  • Applying a consultative approach to client needs, translating them into pragmatic propositions and aligning them with the company's sales strategies and internal policies.
  • Formulating and executing account strategies that address diverse needs across all levels of accounts.
  • Ensuring the continuous accuracy of Salesforce records, regularly reviewing sales results and forecasts through tools like Clari and other sales enablement tools.
  • Gathering, monitoring, and evaluating information, providing valuable market feedback to the business to enhance product development and refine the Go-To-Market strategy.
  • Actively participating in trade shows and conferences, with predefined outcomes.
  • Integrating and synthesizing information derived from various sources to inform decision-making processes.
  • Cultivating and nurturing relationships with key decision-makers and influencers at the customer level to actively support Elsevier's strategic objectives.

Requirements
  • Possess a minimum of 3-5 years of direct sales experience, demonstrating expertise in a consultative, complex solution-sales approach.
  • Operate seamlessly on operational, tactical, and strategic levels, showcasing a successful track record in expanding business with customers.
  • Exhibit self-motivation and drive, with a proven history of selling technology and solutions.
  • Demonstrate a genuine passion for cultivating relationships with a diverse range of internal and external stakeholders, including senior-level executives.
  • Showcase proficiency in strategic account planning and management, with the ability to connect the dots within customer institutions.
  • Experience in selling enterprise software within an international matrixed organization.
  • Possess a background in or collaboration with research administration and management functions, showcasing knowledge in regional or national research programs, collaboration networks, and key leaders.
  • Excel in communication, both verbal and written, and deliver compelling presentations with exceptional skills.

U.S. National Base Pay Range: $65,600 - $109,200. Total Target Cash Range: $100,900 - $168,200. Geographic differentials may apply in some locations to better reflect local market rates.If performed in Colorado, the base pay range is $65,600 - $109,200, the total target cash range is $100,900 - $168,200.Pay mix between base and variable pay varies based on sales role; please discuss with the recruiter.Application deadline is 04/24/2026.

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