Edtech.com's Summary

Relias is hiring an Accounts Receivable Associate. The role involves direct communication with clients and internal team members to ensure timely payments and resolve billing issues. Responsibilities include processing invoice requests, managing client relationships, and meeting departmental reporting needs within tight deadlines.

Highlights

Main responsibilities include processing invoice requests, handling payments, and solving billing issues.
Requires skills in time management, adaptability, data literacy, and communication.
Includes a fantastic health and wellness benefits package.
Flexible PTO program and generous parental leave policy.
Relias covers employee healthcare premiums.
Growth opportunities with a 20%+ annual promotion rate.
Requires a Bachelor's Degree.
Development options in leadership and professional curriculums.
Mandatory on-site work approximately 30 days per quarter.

Accounts Receivable Associate Full Description

Accounts Receivable Associate

Are you looking for a high energy, strategic, and fast-paced position as a Accounts Receivable Associate? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!
For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.

WHAT CAN RELIAS OFFER YOU?

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
- 20%+ annual employee promotion and transfer rate
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees

Accounts Receivable Associates communicate directly with the client, as well as with the client’s Account Manager and Client Success Manager, to ensure timely payments and assist in solving client issues regarding their billing.

WHAT YOU’LL BE DOING:
• Processing invoice requests, payments, refunds, and buyout opportunities
• Collecting on outstanding accounts by communicating with clients via telephone and email
• Solving client billing issues
• Working with other departments to solve client issues outside of the billing scope
• Working under tight deadlines to meet department reporting needs
• Managing the relationship with suspended clients
• Creating payment default opportunities
• Completing monthly write offs of Defaulted clients

COMPETENCIES:

Time-Management - the ability to effectively plan, prioritize, and allocate time to tasks, activities, and responsibilities optimizing productivity, and meeting and balancing competing demands in an efficient manner
Adaptability – ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments
Data-Literacy – ability to read, write and communicate data in context, including an understanding of data sources and constructs, analytical methods and techniques, and the ability to describe the use case, application and resulting value
Communication - encompasses the skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received

EXPERIENCE/EDUCATION REQUIREMENTS:

Bachelor's Degree

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Relias values collaboration and wants to ensure that our team members have opportunities to work with their teams regularly for professional development opportunities. Our flexible hybrid work environment requires that you live in the state of North Carolina, within a commutable distance to our office (~1-hour commute). You would be expected to work in our Morrisville, NC Headquarters approximately 30 days/quarter.

Company: Relias LLC

Country: United States of America

State/Region: North Carolina

City: Morrisville

Postal Code: 27560

Job ID: 279739

Date: May 7, 2025

Location: Morrisville, NC, US, 27560

Original Job Description

Accounts Receivable Associate

Fantastic health and wellness benefits package, including an outstanding 401k match, a flexible PTO program, and a generous and inclusive parental leave policy. Additionally, Relias pays for the employee portion of the monthly healthcare premium!
Flexible work environment with onsite and work from home options – you choose when you want to come into the office!
Active Employee Resource Groups open to all employees!
Comprehensive onboarding program – a great introduction to our company, customers and culture!
Growth and career advancement opportunities!
- 20%+ annual employee promotion and transfer rate
- Multiple development program options – leadership development, professional development curriculums, and Nanodegree options in both technology and data science
- Professional development gained from conference attendance and participation in organizations like NC Tech
- Onsite 321 Coffee Shop providing free coffee and pastries to employees

COMPETENCIES:

Time-Management - the ability to effectively plan, prioritize, and allocate time to tasks, activities, and responsibilities optimizing productivity, and meeting and balancing competing demands in an efficient manner
Adaptability – ability to adjust, change, or modify their approach, mindset, or behavior in response to new circumstances, challenges, or changing environments
Data-Literacy – ability to read, write and communicate data in context, including an understanding of data sources and constructs, analytical methods and techniques, and the ability to describe the use case, application and resulting value
Communication - encompasses the skills and abilities necessary to effectively convey and exchange information, ideas, and feelings between individuals or groups using various verbal and non-verbal methods to deliver messages clearly, accurately, and appropriately, while also actively listening and understanding the messages received

EXPERIENCE/EDUCATION REQUIREMENTS:

Bachelor's Degree

Relias is an Equal Opportunity Employer and a Drug-Free workplace

IN OFFICE REQUIREMENT:

Company: Relias LLC

Country: United States of America

State/Region: North Carolina

City: Morrisville

Postal Code: 27560

Job ID: 279739

Date: May 7, 2025

Location: Morrisville, NC, US, 27560

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