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College of Charleston

Administrative Specialist II

🇺🇸 Charleston, SC

🕑 Full-Time

💰 $31K - $40K

💻 Other

🗓️ July 28th, 2025

Edtech.com's Summary

College of Charleston is hiring an Administrative Specialist II. The role involves performing routine administrative tasks in support of the Director, Physicians, Nurse Practitioners, and Nurses at Student Health Services, scheduling appointments, and ensuring the efficient operation of the front office which serves over one thousand patients monthly.

Highlights
  • Schedule appointments and handle front office operations for Student Health Services.
  • Provide administrative support to medical staff including Directors, Physicians, Nurse Practitioners, and Nurses.
  • Use appointment scheduling software and document management systems; experience with Medicat EHR platform preferred.
  • Answer phones, assist students with check-in/check-out procedures, and manage medical referral requests.
  • Requires a high school diploma; college degree in business or accounting preferred.
  • Clerical experience in an ambulatory healthcare setting is required.
  • Knowledge of medical terminology preferred along with strong interpersonal skills.
  • Salary range: $31,200 - $39,991 commensurate with education and experience.
  • Benefits include health, dental, vision insurance, life insurance, paid leave, retirement, and employee assistance programs.
  • Works in a fast-paced office with daily contact with sick students, medical personnel, and the public.

Administrative Specialist II Full Description

Administrative Specialist II
Please see Special Instructions for more details.
Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.
*Salary is commensurate with education/experience which exceeds the minimum requirements.
Offers of employment are contingent upon a successful background check.

All applications must be submitted online https://jobs.cofc.edu.

Internal Title  | Administrative Specialist II
Position Type  | Classified
Faculty / Non-Faculty / Administration  | Non-Faculty
Pay Band  | 3
Level  | 1
Department  | Health Services
Job Purpose  | The Administrative Specialist performs routine administrative tasks in support of the Director, Physicians, Nurse Practitioners and Nurses. Schedules appointments and ensures the smooth function of the front office for Student Health Services that provides care to over one thousand patients per month.

Minimum Requirements  | High School Diploma required. College degree in business or accounting preferred. Clerical experience in an ambulatory healthcare setting required. Computer skills required, specifically utilizing an appointment scheduling software system, data entry, information systems and document storage systems. Candidates with an equivalent combination of experience and/or education are encouraged to apply.

Required Knowledge, Skills and Abilities  | Knowledge of medical terminology preferred. Excellent interpersonal skills.
Additional Comments Regarding Position  | Office is fast-paced. Must be able to perform duties under pressure. Contact with sick students, medical personnel and the general public occurs daily.

Special Instructions to Applicants  | Please complete the application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.*Salary is commensurate with education/experience which exceeds the minimum requirements.Offers of employment are contingent upon a successful background check.
All applications must be submitted online https://jobs.cofc.edu.
Salary  | *$31,200 - $39,991
Posting Date  | 07/25/2025
Closing Date  | 08/07/2025
Benefits  | Insurance: Health/Dental/Vision Life Insurance Paid Leave: Sick/Annual/Parental Retirement Long Term Disability Paid Holidays Free CARTA Bus Service Employee Tuition Assistance Program (ETAP) Employee Assistance Program (EAP) Full Benefits Package – Click Here
Open Until Filled  | No
Posting Number  | 2025104
EEO Statement  | The College of Charleston is an equal opportunity employer and does not discriminate against any individual or group on the basis of sex, gender (including gender identity and/or expression), pregnancy, race, religion, color, national origin, age, disability, military or veteran status, sexual orientation, genetic information, and other classifications protected by applicable federal, state, and local laws. For more information, please visit eop.cofc.edu.
Quicklink for Posting  | https://jobs.cofc.edu/postings/16967

 Job Duties 
Activity  | Answers the phone and schedules appointments determining the level of care required. Assist students on how to check-in for their appointment and schedule appointments online. Advise students on alternate care facilities, when needed. Documents appropriately in medical record platform, Medicat. Directs other telephone calls following office procedures and takes messages as necessary.
Essential or Marginal  | Essential
Percent of Time  | 60Activity  | Documenting patient questions or concerns that are clinical in nature using the Pink-Sheet EHR platform.
Essential or Marginal  | Marginal
Percent of Time  | 10Activity  | Assists with checking patients in and out to ensure smooth and efficient patient flow.
Essential or Marginal  | Marginal
Percent of Time  | 20Activity  | Assists students with medical referral needs. Processes referral requests form providers and enters appropriate information into EHR regarding student referral. Follows up for clinical notes and with providers as needed.
Essential or Marginal  | Marginal
Percent of Time  | 10
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * How did you hear about this employment opportunity? 
    • Chronicle of Higher Education
    • CofC - Alumni Career Services
    • College of Charleston Website
    • Diverse: Issues in Higher Education
    • Glassdoor
    • Handshake
    • HigherEdJobs
    • Indeed.com
    • Internal Job Posting
    • jbcjobs (Joint Base Charleston Military & Family Readiness)
    • Job Fair
    • LinkedIn 
    • Monster.com
    • Personal Referral
    • Post and Courier
    • Public Job Posting
    • SC Works (SC Department of Employment and Workforce)
    • Twitter
    • Word of mouth
    • Other
    • National Labor Exchange
    • CareerBuilder
Applicant Documents
Required Documents
  1. Resume
Optional Documents
  1. Other Document
  2. Other Document 2
  3. Other Document 3
  4. Form DD 214
Email: jobs@cofc.edu
General Information: 843.953.5512
 Mailing Address: 66 George St.
Charleston, SC 29424 

HR Office 160 Calhoun St.
 Lightsey Building B36
 Charleston, SC 29424
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