Fayetteville State University
Administrative Support Associate
🇺🇸 Fayetteville, NC
🕑 Full-Time
💰 $34K - $40K
💻 Other
🗓️ September 22nd, 2025
Edtech.com's Summary
Fayetteville State University is hiring an Administrative Support Associate for its Army ROTC department. The role involves performing diverse administrative, secretarial, and office support duties including document preparation, scheduling, communication, budget monitoring, and serving as the primary staff assistant to the department.
Highlights
- Handle a variety of administrative and office support tasks such as document/report preparation, filing, communication, and mail distribution.
- Respond to questions, schedule appointments, coordinate meetings, and handle program/procedural information independently.
- Use various software programs and office equipment proficiently to support office operations.
- Monitor and reconcile departmental budget, including tracking travel and office expenditures.
- Require knowledge of administrative procedures, university and state policies.
- Strong communication skills to interact with diverse stakeholders including students, faculty, and staff.
- Technical proficiency in Microsoft Office and enterprise systems.
- Minimum qualification: High school diploma or equivalent, or demonstrated competencies.
- Preferred: Experience with executive-level office practices at a public university.
- Compensation range: $33,540.00 - $39,614.00 annually.
Administrative Support Associate Full Description
Administrative Support Associate
Position Title: | Administrative Support Associate
Working Title: | Administrative Support Associate
Position Number: | 001127
Full-time or Part-time: | Full Time
Time Limited Position: | No
Number of Vacancies: | 1
Department: | Army ROTC
Posting Number: | 0402559
SHRA/EHRA: | SHRA
Job Category: | Clerical and Secretarial
Hiring Range: | $33,540.00 - $39,614.00
Overall Position Competency: | Advanced
Primary Purpose of the Organization: | The mission of the Department of Military studies is to implement Army reserve Officer training Corps (ARMYROTC) at Fayetteville State University. Army ROTC recruits, trains, and commissions professional officers ready to assume responsibilities of a Second Lieutenant in the United States Army (USARMY). Army ROTC supports the missions of University College and Fayetteville State University by developing United States Citizens into global leaders who will shape United States and international affairs.
Primary Purpose of the Position: | This position is characterized by the performance of a variety of administrative, secretarial, and office support duties. It requires knowledge of the office or work unit policies and procedures to communicate information involving programs, functions, and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing, and maintaining files, posting information, greeting/referring/assisting students/visitors/clients/faculty/staff/others, mail distribution, and photocopying. The completion of work often involves a public contact role to obtain, clarify, or provide information regarding activities of the work unit or program. The position serves as the primary staff assistant to the department.
Duties and Responsibilities:
• Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings, and events. • Composes written communication with guidance using standard formats.
• Composes correspondence involving program or operational procedures independently from general instructions or brief summaries.
• Selects, understands, and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results. • Plans and facilitates the support activities of an office or work unit, coordinates with others to complete tasks. May serve as an office coordinator for a work unit.
• Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor.
• Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.
• Records, compiles, and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.
• Monitors and reconciles departmental or program budget and tracks travel and office expenditures.
Minimum Education and Experience Requirements: | High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Knowledge skills and abilities: | Knowledge of administrative procedures and university/state policies. Strong communication skills in drafting and coordinating with diverse stakeholders. Technical proficiency in enterprise systems and Microsoft Office. Analytical/problem-solving ability to identify issues and ensure compliance Organizational skills to manage multiple priorities and deadlines.
Preferred Qualifications: | Demonstrated proficiency in executive level office practices and procedures at a public university
Special Instructions to Applicants: |
Notice to Applicants: | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: | 10/05/2025
Open Until Filled: | No
Other Information: | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement: | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link | https://jobs.uncfsu.edu/postings/27674
Working Title: | Administrative Support Associate
Position Number: | 001127
Full-time or Part-time: | Full Time
Time Limited Position: | No
Number of Vacancies: | 1
Department: | Army ROTC
Posting Number: | 0402559
SHRA/EHRA: | SHRA
Job Category: | Clerical and Secretarial
Hiring Range: | $33,540.00 - $39,614.00
Overall Position Competency: | Advanced
Primary Purpose of the Organization: | The mission of the Department of Military studies is to implement Army reserve Officer training Corps (ARMYROTC) at Fayetteville State University. Army ROTC recruits, trains, and commissions professional officers ready to assume responsibilities of a Second Lieutenant in the United States Army (USARMY). Army ROTC supports the missions of University College and Fayetteville State University by developing United States Citizens into global leaders who will shape United States and international affairs.
Primary Purpose of the Position: | This position is characterized by the performance of a variety of administrative, secretarial, and office support duties. It requires knowledge of the office or work unit policies and procedures to communicate information involving programs, functions, and services. Duties performed may include preparation of documents and reports, the use of office technology, compiling records, organizing, and maintaining files, posting information, greeting/referring/assisting students/visitors/clients/faculty/staff/others, mail distribution, and photocopying. The completion of work often involves a public contact role to obtain, clarify, or provide information regarding activities of the work unit or program. The position serves as the primary staff assistant to the department.
Duties and Responsibilities:
• Responds to questions/issues that deviate from standard operating procedures by determining and consulting appropriate resources such as policies, manuals or other staff. Responds to requests for program and procedural information. Contacts service recipients, vendors, or clients to provide or obtain information. Schedules and coordinates appointments, meetings, and events. • Composes written communication with guidance using standard formats.
• Composes correspondence involving program or operational procedures independently from general instructions or brief summaries.
• Selects, understands, and fully applies features of a variety of software programs, machines or office equipment that will produce the desired results. • Plans and facilitates the support activities of an office or work unit, coordinates with others to complete tasks. May serve as an office coordinator for a work unit.
• Assesses and may resolve unprecedented problems that require research and review of policy and procedures. Applies judgment for problem resolutions based on delegated authority from supervisor.
• Understands programs and services to apply this knowledge in problem-solving and responding to most questions and inquiries. Uses program knowledge to interface with other offices and organizations.
• Records, compiles, and summarizes data using established format. Compiles and organizes information from different sources to develop reports and data.
• Monitors and reconciles departmental or program budget and tracks travel and office expenditures.
Minimum Education and Experience Requirements: | High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.
Knowledge skills and abilities: | Knowledge of administrative procedures and university/state policies. Strong communication skills in drafting and coordinating with diverse stakeholders. Technical proficiency in enterprise systems and Microsoft Office. Analytical/problem-solving ability to identify issues and ensure compliance Organizational skills to manage multiple priorities and deadlines.
Preferred Qualifications: | Demonstrated proficiency in executive level office practices and procedures at a public university
Special Instructions to Applicants: |
Notice to Applicants: | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: | 10/05/2025
Open Until Filled: | No
Other Information: | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement: | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link | https://jobs.uncfsu.edu/postings/27674
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Please describe your experience in an administrative support setting.
(Open Ended Question) - * How many years of experience do you possess in an administrative support setting?
- Less than 1
- 1-3 years
- More than 3 years
Optional & Required Documents
Required Documents
- Cover Letter
- Resume/Curriculum Vitae
Optional Documents
- Other Document
- Unofficial Transcripts
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- Fayetteville State University
- 1200 Murchison Road
- Fayetteville, NC 28301
Copyright © May, 2018 Fayetteville State University. All Rights Reserved.
Constituent Institution of The University of North Carolina.
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