Fayetteville State University
Administrative Support Specialist
🇺🇸 Fayetteville, NC
🕑 Full-Time
💰 $35K - $40K
💻 Other
🗓️ November 21st, 2025
FERPA
Edtech.com's Summary
Fayetteville State University is hiring an Administrative Support Specialist. This role serves as the Subject Matter Expert in the Bronco One Stop Office for the Office of the Registrar, assisting with event planning, coordinating student services, managing office procedures and budget, and communicating with students and staff to resolve registration and graduation issues.
Highlights
- Primary role as a Registrar Liaison at Fayetteville State University supporting student records and registration services.
- Assist in event marketing, planning, and hosting, including new student orientation.
- Coordinate with campus partners to provide student service support and referrals.
- Manage office procedures, maintain data integrity, and report service delivery changes.
- Support the Director of One Stop with projects and troubleshoot registration and graduation barriers.
- Oversee the budget for the Office of the Registrar and review/update the office website.
- Process email requests sent to the FSU Registrar email.
- Requires proficiency with Microsoft Word and Excel; knowledge of Student Banner or similar systems preferred.
- Minimum education requirement: High school diploma or equivalent with one year related office experience; bachelor’s degree preferred.
- Salary range: $34,602 to $40,059 annually.
Administrative Support Specialist Full Description
Administrative Support Specialist
Please see Special Instructions for more details.
This is a re post, previous applicants are still under consideration and do not need to re apply. Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Position Information
Position Information
Position Title: | Administrative Support Specialist
Working Title: | Registrar Liaison
Position Number: | 001347
Full-time or Part-time: | Full Time
Time Limited Position: | No
Number of Vacancies: | 1
Department: | Registrar
Posting Number: | 0402578
SHRA/EHRA: | SHRA
Job Category: | Clerical and Secretarial
Hiring Range: | $34,602.00 -$40,059.00
Overall Position Competency: | Journey
Primary Purpose of the Organization: | The Office of the Registrar exists to serve students, faculty, and administrators. Its primary functions are to maintain student records on each student each semester, oversee the processes of class scheduling and registration, re-enrollment, maintain the integrity and security of student academic records, protect the privacy of the students based on FERPA regulation, ensure the integrity of grade assignments, GPA calculations, transcript accuracy and print, an enrollment and; ensure the adherence to university policies in all issues related to student academic records; certify student enrollment; provide faculty, administrators, and Office of the President reports and statistical data reflecting student grades and enrollment; advise the faculty and administration about academic and curriculum revisions as needed.
Primary Purpose of the Position: | Serve as the Subject Matter Expert in the Bronco One Stop Office representing the Office of the Registrar by:
Assisting with event marketing, planning, coordination, and hosting, including the university’s new student orientation. Coordinating and collaborating with appropriate partner offices, staff, and resources serving as a student service resource for general to complex university information, including providing appropriate referrals for campus resources, assisting students with navigating the university, and accessing information on the university website. Serve as an active, positive, and engaged member of the Bronco One-Stop staff, participating on cross-functional committees as appropriate, developing and managing assigned office procedures, paperwork, and data integrity, and keeping the Director of One Stop abreast of integrated services and delivery technology, process and procedure, and communication changes and inefficiencies as soon as they occur. Assist the Director of the One Stop with program/project activities and protocols as needed. Communicate with students, advisors, administrators, and other faculty and staff to troubleshoot registration and graduation barriers and provide timely solutions for students. Manage and oversee the budget for the Office of the Registrar. Review the office website and recommend necessary updates. Processing email requests that come into the FSU Registrar email.
Minimum Education and Experience Requirements: | High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Knowledge skills and abilities: | Ability to work a flexible schedule, including occasional evenings and weekends if necessary. Ability to communicate effectively in oral and written form. Ability to work independently and collaboratively with other offices. Ability to assess and find solutions to complicated technical issues. Ability to multi-task, follow through on assigned projects, and work in a fast-paced environment and as a team member. Must have interpersonal skills to work with a diverse staff and student body.
Preferred Qualifications: | Four-year baccalaureate degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Knowledge of Student Banner systems or similar student information systems, data entry skills, demonstrated knowledge of Microsoft products to include Word and Excel. Budget and office coordination experience
Special Instructions to Applicants: | This is a re post, previous applicants are still under consideration and do not need to re apply. Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Notice to Applicants: | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: | 11/28/2025
Open Until Filled: | No
Other Information: | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement: | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link | https://jobs.uncfsu.edu/postings/27877
Working Title: | Registrar Liaison
Position Number: | 001347
Full-time or Part-time: | Full Time
Time Limited Position: | No
Number of Vacancies: | 1
Department: | Registrar
Posting Number: | 0402578
SHRA/EHRA: | SHRA
Job Category: | Clerical and Secretarial
Hiring Range: | $34,602.00 -$40,059.00
Overall Position Competency: | Journey
Primary Purpose of the Organization: | The Office of the Registrar exists to serve students, faculty, and administrators. Its primary functions are to maintain student records on each student each semester, oversee the processes of class scheduling and registration, re-enrollment, maintain the integrity and security of student academic records, protect the privacy of the students based on FERPA regulation, ensure the integrity of grade assignments, GPA calculations, transcript accuracy and print, an enrollment and; ensure the adherence to university policies in all issues related to student academic records; certify student enrollment; provide faculty, administrators, and Office of the President reports and statistical data reflecting student grades and enrollment; advise the faculty and administration about academic and curriculum revisions as needed.
Primary Purpose of the Position: | Serve as the Subject Matter Expert in the Bronco One Stop Office representing the Office of the Registrar by:
Assisting with event marketing, planning, coordination, and hosting, including the university’s new student orientation. Coordinating and collaborating with appropriate partner offices, staff, and resources serving as a student service resource for general to complex university information, including providing appropriate referrals for campus resources, assisting students with navigating the university, and accessing information on the university website. Serve as an active, positive, and engaged member of the Bronco One-Stop staff, participating on cross-functional committees as appropriate, developing and managing assigned office procedures, paperwork, and data integrity, and keeping the Director of One Stop abreast of integrated services and delivery technology, process and procedure, and communication changes and inefficiencies as soon as they occur. Assist the Director of the One Stop with program/project activities and protocols as needed. Communicate with students, advisors, administrators, and other faculty and staff to troubleshoot registration and graduation barriers and provide timely solutions for students. Manage and oversee the budget for the Office of the Registrar. Review the office website and recommend necessary updates. Processing email requests that come into the FSU Registrar email.
Minimum Education and Experience Requirements: | High school diploma or equivalency and one year of related office experience; or equivalent combination of training and experience.
Knowledge skills and abilities: | Ability to work a flexible schedule, including occasional evenings and weekends if necessary. Ability to communicate effectively in oral and written form. Ability to work independently and collaboratively with other offices. Ability to assess and find solutions to complicated technical issues. Ability to multi-task, follow through on assigned projects, and work in a fast-paced environment and as a team member. Must have interpersonal skills to work with a diverse staff and student body.
Preferred Qualifications: | Four-year baccalaureate degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Knowledge of Student Banner systems or similar student information systems, data entry skills, demonstrated knowledge of Microsoft products to include Word and Excel. Budget and office coordination experience
Special Instructions to Applicants: | This is a re post, previous applicants are still under consideration and do not need to re apply. Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Notice to Applicants: | Please make sure that the work history listed on your application is identical to the work history listed on your resume. The application must be filled out completely, Do Not Use the phrase “see resume.”
Please list at least three (3) professional references to include a current supervisor. References will only be contact if you are selected for the position and with your permission.
Closing Date: | 11/28/2025
Open Until Filled: | No
Other Information: | If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.
EEO Statement: | This position is subject to the successful completion of an employment background check. An employment background check includes a criminal background check, employment verification, reference checks, license verification (if applicable), academic verification and credit history check (if applicable).
Fayetteville State University is committed to equality of educational opportunity and employment and does not discriminate against applicants, students, or employees based on race, color, national origin, religion, sex, gender identity, sexual orientation, age, disability, genetic information or veteran status. Moreover, Fayetteville State University values diversity and actively seeks to recruit talented students, faculty, and staff from diverse backgrounds.
Veteran's Statement: | Fayetteville State University is a VEVRAA Federal Contractor and seeks priority referrals of protected veterans for our openings.
Quick Link | https://jobs.uncfsu.edu/postings/27877
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How many years of experience do you have working with student records and registration management systems at the institutional level?
(Open Ended Question) - * Please describe your knowledge and experience in the areas of budgeting, project management and office coordination.
(Open Ended Question)
Optional & Required Documents
Required Documents
- Cover Letter
- Resume/Curriculum Vitae
Optional Documents
- Other Document
- Unofficial Transcripts (Official Transcripts and Official International Course-by-Course Evaluations Due Upon Hire)
- MyBronco Portal
- Bookstore
- Library
- Jobs at FSU
- Contact Us
- News
- Events
- Directory
- Legal
- Fayetteville State University
- 1200 Murchison Road
- Fayetteville, NC 28301
Copyright © May, 2018 Fayetteville State University. All Rights Reserved.
Constituent Institution of The University of North Carolina.
Similar Jobs
Supervisor, Applicant Services Document Management
Arizona State University
🇺🇸 Tempe, AZ
Executive Assistant to the President
Northern Virginia Community College
🇺🇸 Fairfax County, VA
Administrative Support Specialist - #005048
Western Carolina University
🇺🇸 Cullowhee, NC
Admin Assistant to the Dean of Student Services
Paul D Camp Community College
🇺🇸 Franklin, VA
Employer Engagement Specialist
San José State University
🇺🇸 San José, CA
