Edtech.com's Summary

Crimson Global Academy (CGA) is hiring an Admissions Associate (SDR). The role involves being the first point of contact for leads and potential clients, managing and qualifying inbound leads, and ensuring a smooth customer experience with Crimson's programs. Key responsibilities include supporting the growth of CGA in various regions, maintaining CRM data in Salesforce, and collaborating with teams to enhance the experience for potential students.

Highlights

Manage and qualify inbound leads for CGA programs.
Require use of Salesforce CRM for data management.
Full-time position with schedule from Sunday to Thursday.
Minimum two years of sales experience essential.
Knowledge of university admissions in US, UK, or EU beneficial.
Proficiency in English, with strong communication skills.
Mutually beneficial compensation and continuous development opportunities.

Admissions Associate, US (SDR) Full Description

Admissions Associate, US (SDR)

Crimson Global Academy (CGA) is a world-class online school delivering live, real-time learning to ambitious students around the world. With over 1000 students joining us from 65 countries, our vision is to unlock our students' limitless potential, together, for extraordinary futures.

We are doing this by:

Igniting a passion for learning that accelerates academic performance and success regardless of age.
Fostering a global community that broadens students' perspectives and develops their skills to make a difference on the world stage.
Providing cutting-edge technology for teachers to launch students into their future while giving parents transparency into their child’s education.

And we need your help to take our expansion global! Our team is looking to bring on someone to support the growth of upcoming marketing initiatives. This role will be fast-paced, with a breadth of day-to-day activities and endless development opportunities.

This is a full-time position, schedule is every Sunday to Thursday covering US, Canada, Mexico and LATAM timezone.

What this role is responsible for:

The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programs, by:

Managing, contacting, and qualifying inbound warm/hot leads to Crimson
Providing resources to leads to inform them of opportunities with Crimson
Working as part of a high performing team to provide the best experience to potential Crimson students
Supporting the growth of Crimson Global Academy in The United States, Canada, Mexico & LATAM
Calling and engaging with new leads to qualify them for the admissions team, ensuring that data is diligently, accurately entered and managed within Salesforce, Crimson’s CRM system.
Updating the records of these leads and tracking their movements to the next stage of the sales pipeline.
Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson Global Academy.
Continuously improving sales techniques, processes and enhancing industry knowledge.
Share insights and trends back to key stakeholders including Marketing and Admissions Officers.

What success looks like:

Contacting all leads within 2 hours during work hours and 24 hours during non-work times.
Accurately updating salesforce with notes and stage progress within the same time frame.
Qualifying families using guiding questions.
Booking initial consultations with qualified families and ensuring they show up/rescheduling if they do not.
Reporting on number of calls, consultations booked, turn up rate & sales closed weekly.
Ability to work Pacific Time hours is a plus.

What skills and experience are required?

At least two years’ experience in sales roles with strong track record
Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms
Excellent verbal and written communication skills, strong persuasion and negotiation skills
Knowledge of the US, UK, and/or EU university admission standards and application process
Proficient in English - Spoken/Written
Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Department
Crimson Global Academy
Role
Academic Advisor
Locations
United States, Mexico, Canada
Remote status
Fully Remote

Original Job Description

Admissions Associate, US (SDR)

We are doing this by:

Igniting a passion for learning that accelerates academic performance and success regardless of age.
Fostering a global community that broadens students' perspectives and develops their skills to make a difference on the world stage.
Providing cutting-edge technology for teachers to launch students into their future while giving parents transparency into their child’s education.

This is a full-time position, schedule is every Sunday to Thursday covering US, Canada, Mexico and LATAM timezone.

What this role is responsible for:

The purpose of this role is to be the first point of contact for incoming leads and potential clients, ensuring a smooth customer experience across a variety of Crimson programs, by:

Managing, contacting, and qualifying inbound warm/hot leads to Crimson
Providing resources to leads to inform them of opportunities with Crimson
Working as part of a high performing team to provide the best experience to potential Crimson students
Supporting the growth of Crimson Global Academy in The United States, Canada, Mexico & LATAM
Calling and engaging with new leads to qualify them for the admissions team, ensuring that data is diligently, accurately entered and managed within Salesforce, Crimson’s CRM system.
Updating the records of these leads and tracking their movements to the next stage of the sales pipeline.
Establishing, developing and maintaining positive and professional customer interactions and relationships for Crimson Global Academy.
Continuously improving sales techniques, processes and enhancing industry knowledge.
Share insights and trends back to key stakeholders including Marketing and Admissions Officers.

What success looks like:

Contacting all leads within 2 hours during work hours and 24 hours during non-work times.
Accurately updating salesforce with notes and stage progress within the same time frame.
Qualifying families using guiding questions.
Booking initial consultations with qualified families and ensuring they show up/rescheduling if they do not.
Reporting on number of calls, consultations booked, turn up rate & sales closed weekly.
Ability to work Pacific Time hours is a plus.

What skills and experience are required?

At least two years’ experience in sales roles with strong track record
Experience in the Education or professional services (e.g. marketing agency, financial services, management consulting, hospitality, etc.) sector and using CRM (Salesforce) and multiple systems and platforms
Excellent verbal and written communication skills, strong persuasion and negotiation skills
Knowledge of the US, UK, and/or EU university admission standards and application process
Proficient in English - Spoken/Written
Professionalism, Time and Stress Management, Confidence, Positive attitude (patience, empathy), Willingness to learn and go the extra mile

If you're passionate about education and people and looking for a fast-paced, collaborative environment, and want to work with cutting-edge technology then we'd love to hear from you!

Please keep an eye on your spam / junk email folder for correspondence from Team Tailor.

Department
Crimson Global Academy
Role
Academic Advisor
Locations
United States, Mexico, Canada
Remote status
Fully Remote

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