Admissions Consultant

🇺🇸 Hybrid - Virginia Beach, VA 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ April 21st, 2026

CRM

Edtech.com's Summary

Regent University is hiring an Admissions Consultant to convert enrollment inquiries into qualified applicants through a sales-driven role within an inbound and outbound call center. The role requires professional communication, exceptional customer service, and management of prospective student inquiries and general university information.

Highlights

Convert enrollment inquiries into qualified applicants for undergraduate and graduate programs.
Advise prospective students on program fit, admissions requirements, and student resources.
Maintain high volume of inbound/outbound calls and student records using CRM and phone systems.
Coordinate and participate in admissions and recruitment events.
Assist with onboarding and training new staff members.
Required skills: CRM systems, Microsoft Suite, phone systems, and 40 WPM typing speed.
Qualifications include a high school diploma or equivalent and 1-2 years of customer service, sales, or telemarketing experience preferred.
Ability to work flexible schedule including days, evenings, weekends, rotating Saturdays, and second shift.
Strong communication, organization, interpersonal skills, and commitment to confidentiality.
Offers a comprehensive benefits package including health, life, and disability insurance, tuition incentives, and retirement plans.