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Regent University

Admissions Counselor I

🇺🇸 Virginia Beach, Virginia 🕑 Full-Time 💰 $40K 💻 Enrollment 🗓️ September 20th, 2026
Admissions Higher Ed

Edtech.com's Summary

Regent University is hiring an Admissions Counselor I to convert qualified applicants into enrolled students from a blended inbound and outbound call center. The role counsels prospective students on program fit and admissions requirements across all undergraduate, graduate, and doctoral programs. Counselors also field a high volume of calls, track KPIs each term, and help coordinate admissions and recruitment events.

Highlights
  • Serve as a general recruiter for Regent University's undergraduate and graduate programs
  • Counsel prospective students on program fit, admissions requirements, financial aid, and transfer guidelines
  • Make a high volume of outbound calls and field inbound calls while maintaining accurate student records
  • Meet Key Performance Indicators (KPIs) set by Enrollment Management leadership each term
  • Coordinate and participate in admissions and recruitment events
  • Help onboard and train new staff members
  • Work a flexible schedule including evenings, weekends, and rotating Saturdays
  • Bachelor's degree preferred, with 1-2 years of admissions, customer service, or telemarketing experience beneficial
  • $40,000 annual salary
  • Benefits package including health, life and disability insurance, flexible spending accounts, tuition incentives, and a fully vested retirement plan