Edtech.com's Summary

Indiana University Indianapolis is hiring an Admissions Credentials Representative, University Enrollment Services, to review and process applications for admission to Indiana University. The role evaluates transcripts from high schools, colleges, universities, and testing agencies, keeps academic records accurate in the Student Information System, and supports admissions processing for all nine IU campuses. The representative works within University Enrollment Services, the shared team that handles admissions, financial aid, and student records across the university.

Highlights

Review prospective students' application materials against admission criteria and enter the results into the admissions database to decide whether applicants are suitable for admission action.
Evaluate transcripts, standardized test scores, and English ability, calculate grade point averages, and explain foreign institutions' grading scales when assessing candidates.
Produce transfer credit reports so that work completed at other institutions appears correctly on students' IU transcripts.
Complete route sheets summarizing each candidate's background and degree eligibility, forward recommendations to the appropriate department, and notify candidates of their application status.
Monitor the volume of incoming admissions documents and handle daily data entry and processing for all IU campuses, along with occasional suspense work and auditing.
Maintain the databases of foreign institutions used to evaluate applications and confirm that programs where IU students study are accredited.
Answer phone inquiries about application status and help international and domestic students complete the application process.
Train and oversee international and/or domestic staff and serve as a resource on admissions policy and procedures.
High school diploma or equivalent and two years of office or related experience, with experience handling complex data or records in a team environment preferred.
Interpret federal, state, and institutional rules and procedures for compliance, with strong communication, time management, and attention to detail.

Admissions Credentials Representative, University Enrollment Services Full Description

Department

UNIVERSITY ENROLLMENT SERVICES (UA-SES-IUINA)

Department Information

University Enrollment Services (UES) supports the academic and student services missions of Indiana University (IU) by developing, coordinating, and managing university-wide shared services in the areas of admissions and transfer operations, financial aid, student records and data management, and military and veteran affairs. UES works closely with campus-based partners to enhance customer service; implement best practices; drive student-related technology development; comply with federal, state, and institutional guidelines; and support their overall enrollment and retention goals. This team uses data to identify new opportunities and to prioritize work, which drives innovation and creates efficiency across the university.

Job Summary

Admissions Credentials Representatives perform a variety of duties related to the initial assessment and review of applications for admission into Indiana University. Admissions Credentials Representatives are responsible for the maintenance of academic records which includes the review of transcripts from high schools, colleges, and universities, as well as testing agencies and inputting data into the Student Information System (SIS).

Department-Specific Responsibilities

Monitors volume of admissions related documents and assists with data entry and processing tasks on a daily basis for all IU campuses.
Maintains a working knowledge of admissions processing procedures for all 9 IU campuses.
Assists with occasional high-level tasks such as suspense work, auditing, and any additional tasks that may be assigned.

General Responsibilities

Reviews prospective students' application materials and applies appropriate criteria to determine if they are suitable for admission action; enters information into the appropriate database.
Completes route sheets with an overview of candidate's background; checks student's eligibility for degree; profiles institutions candidate has attended.
Calculates candidate's grade point average, explains foreign institution's grading scale; evaluates on candidate's English ability, standardized test scores, and produces transfer credit reports for students ensuring that work done on other campuses appears on IU transcript.
Forwards information and recommendations to appropriate department and notifies candidate as to status of their application.
Assists with the evaluation of programs where IU students are studying; ensures that these programs are accredited; and notifies students of program status.
Trains and oversees international and/or domestic staff; serves as resource on questions regarding policy and procedures.
Maintains and updates databases on foreign institutions ensuring that information used to evaluate applications is accurate.
Responds to phone inquiries for information on process or status of application and assists international and/or domestic students in completing application process.
May provide guidance to other admissions credentials representatives.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

High school diploma or equivalent (such as HSED or GED).

WORK EXPERIENCE

Required

2 years of office or related experience.

Preferred

Experience working with complex data and/or records services in a team environment.

SKILLS

Required

Proficient in written and verbal communication skills.
Maintains a high degree of professionalism.
Demonstrates time management and priority setting skills.
Demonstrates a high commitment to quality.
Possesses flexibility to work in a fast paced, dynamic environment.
Highly thorough and dependable.
Ability to interpret Federal, State, and institutional rules and regulations and required procedures associated with compliance required.

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

Comprehensive medical and dental insurance
Health savings account with generous IU contributions
Healthcare and dependent care flexible spending accounts
Basic group life insurance paid by IU
Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
Base retirement plan with generous IU contributions, subject to vesting
Voluntary supplemental retirement plan options
Tuition subsidy for employees and family members taking IU courses
10 paid holidays plus a paid winter break each year
Generous paid time off plans
Paid leave for new parents and IU-sponsored volunteer events
Employee assistance program (EAP)

Job Classification

Career Level: Intermediate

FLSA: Nonexempt

Job Function: Student Services

Job Family: Admissions & Recruitment

Equal Employment Opportunity

Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.

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Admissions Credentials Representative, University Enrollment Services

Edtech.com's Summary

Admissions Credentials Representative, University Enrollment Services Full Description

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