Indiana University Bloomington logo

Indiana University Bloomington

Admissions Services Representative (Admissions Assistant)

🇺🇸 Hybrid - Bloomington, Indiana 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ November 13th, 2026
International Admissions

Edtech.com's Summary

Indiana University Bloomington is hiring an Admissions Services Representative (Admissions Assistant) to process and evaluate applications for its international admissions office. The role reviews applications and transcripts for completeness, keeps applicant records and databases current, and answers questions about application status from applicants and campus partners. The position sits within IU Global's Office of International Services, which recruits, admits, and enrolls international students from around the world.

Highlights
  • Oversee the processing and evaluation of admissions applications and accompanying materials such as transcripts to determine each applicant's eligibility.
  • Review applications for completeness, contact applicants about missing information or discrepancies, and obtain needed details from other sources.
  • Maintain records and databases of applications, updating and purging them as needed, and prepare reports from the information gathered.
  • Respond to phone and email inquiries from applicants and campus partners about the admissions process and the status of applications.
  • Make recommendations on admissions and financial aid decisions and contact applicants with the decision on their application.
  • Schedule and oversee applicant interviews, counsel prospective students on the courses and grades required for admission, and help design recruiting events and materials.
  • Supervise temporary admissions staff and evaluate their job performance when needed.
  • High school diploma or equivalent and two years of office or related experience, with strong written and verbal communication, time management, and attention to quality.
  • Eligible for a hybrid schedule after an initial training period at the Ferguson International Center in Bloomington, subject to change based on university policy and business needs.

Admissions Services Representative (Admissions Assistant) Full Description

Department
INTERNATIONAL ADMISSIONS (BL-INTP-IUBLA)

Department Information
About the Office of the Vice President for International Affairs (OVPIA) (IU Global)
The Vice President for International Affairs and the teams of staff in OVPIA's offices are the stewards of international activity across all campuses of Indiana University (IU). We provide strategic leadership and advocacy for all international programs and projects and coordinate the resources necessary to sustain their growth. Our goal is to enable as many students, faculty, and staff as possible to pursue international and intercultural knowledge and experiences and to become engaged global citizens.
Within IU Global, the Office of International Services (OIS) is dedicated to helping international students and scholars achieve their goals. Our staff recruit, admit, and enroll international students from all over the world. We provide social and cultural programming and visa- and immigration-related advising among other assistance to all international students and scholars. Join our nationally recognized team and help us serve the amazing and broad-ranging international population at IU.

Department-Specific Responsibilities
  • Responds to inquiries from campus partners regarding the process or status of student applications.

General Responsibilities
  • Oversees the processing and evaluation of all applications for admissions into that school and accompanying material, such as transcripts, to determine eligibility.
  • Maintains records and databases of applications; updates and purges as necessary; gathers and collates information from records and prepares reports.
  • Reviews applications for completeness, contacts applicants for any missing information or to resolve discrepancies and obtains any necessary information from other sources.
  • Schedules and oversees any applicant interviews.
  • Makes recommendations regarding admissions and financial aid decisions; contacts applicant regarding the decision on the admission application.
  • Responds to phone and email inquiries on admissions process and status of applications; may assist in the design of recruiting events and materials.
  • Counsels potential students regarding courses and grades required for admission.
  • May supervise temporary staff in the admissions office; monitors and evaluates job performance.
  • Maintains files and databases on students admitted into the school; generates reports based on this information.

Qualifications
EDUCATION
Required
High school diploma or equivalent (such as HSED or GED.)
WORK EXPERIENCE
Required
2 years of office work or related experience.
SKILLS
Required
  • Proficient written and verbal communication skills.
  • Maintains a high degree of professionalism.
  • Demonstrates time management and priority setting skills.
  • Demonstrates a high commitment to quality.
  • Possesses flexibility to work in a fast-paced, dynamic environment.
  • Highly thorough and dependable.

Working Conditions / Demands
This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Work Location
Bloomington, Indiana
Ferguson International Center
This position is eligible for a hybrid schedule (mix between remote and in-person work) after an initial training period at the Ferguson International Center, and is subject to change in the future based on university policy and business needs.

Benefits Overview
For full-time staff employees, Indiana University offers a wide array of benefits including:
  • Comprehensive medical and dental insurance
  • Health savings account with generous IU contributions
  • Healthcare and dependent care flexible spending accounts
  • Basic group life insurance paid by IU
  • Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
  • Base retirement plan with generous IU contributions, subject to vesting
  • Voluntary supplemental retirement plan options
  • Tuition subsidy for employees and family members taking IU courses
  • 10 paid holidays plus a paid winter break each year
  • Generous paid time off plans
  • Paid leave for new parents and IU-sponsored volunteer events
  • Employee assistance program (EAP)

Job Classification
Career Level: Intermediate
FLSA: Nonexempt
Job Function: Student Services
Job Family: Admissions & Recruitment

Equal Employment Opportunity
Indiana University is an equal opportunity employer and provider of ADA services and prohibits discrimination in hiring.