Admissions Officer III (Applicant Services)

🇺🇸 Gainesville, FL 🕑 Full-Time 💰 $52K 💻 Enrollment 🗓️ April 7th, 2026

Salesforce

Edtech.com's Summary

The University of Florida is hiring an Admissions Officer III (Applicant Services) to manage applicant services operations, oversee application processing workflows, and support the admissions review process. This role entails supervising call center staff, ensuring data accuracy across multiple admissions systems, and contributing to strategic initiatives and student outreach efforts.

Highlights

Oversee day-to-day operations of Applicant Services call center staff handling applications across undergraduate, graduate, and professional levels
Manage application deadlines, workflows, document imaging, and referral systems
Troubleshoot and resolve data discrepancies within MyAdmissions and SIS systems, ensuring data integration accuracy
Apply knowledge of immigration documentation and residency regulations for tuition classification and serve on the Admissions Residency Team
Supervise, train, and evaluate full-time and OPS staff, coordinate schedules, and conduct performance evaluations
Provide applicant support via in-person assistance, calls, and emails; handle escalated cases in OneStop Enrollment Services
Participate in holistic review of freshman applications and contribute to strategic planning and process improvements
Required qualifications: Master’s degree or Bachelor’s degree with two years of relevant experience
Preferred experience includes supervisory roles, knowledge of University policies, and proficiency with Slate, Salesforce, PeopleSoft Campus Solutions, and Microsoft Office Suite
Compensation: $52,000 annually plus health, dental, vision insurance, retirement plans, paid time off, tuition assistance, and PSLF eligibility