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George Mason University

Admissions Operations Assistant

🇺🇸 Fairfax, VA 🕑 Part-Time 💰 $15 per Hour 💻 Enrollment 🗓️ March 7th, 2026
CRM Salesforce

Edtech.com's Summary

George Mason University is hiring an Admissions Operations Assistant. The role involves supporting daily admissions processes including reviewing applications, processing transcripts and domicile documentation, responding to inquiries, and providing administrative assistance to admission specialists within the Division of Enrollment Management.

Highlights
  • Support daily review of undergraduate freshmen, transfers, graduate, and non-degree domicile statuses
  • Process domicile documentation and transcripts
  • Review undergraduate non-degree admissions applications
  • Respond to inquiries and provide timely information to relevant parties
  • Serve as a back-up graduate processing specialist
  • Assist with processing credit by exams and transfer credit equivalencies
  • Provide administrative support to admissions specialists and enhance customer service experience
  • Preferred experience with Ellucian Banner, Salesforce CRM, and TES (Transfer Evaluation System)
  • Salary starts at $15 per hour with part-time hours (25-29 per week)
  • Required effective communication skills and ability to work respectfully with diverse populations

Admissions Operations Assistant Full Description

Department: Division of Enrollment Management
Classification: GMU Worker
Job Category: Part-Time / Hourly Wage
Job Type: Part-Time
Work Schedule: The Office of Admissions serves students Monday-Friday, 8:30 am-5:00 pm. Total expected hours of work is 25-29 per week.
Location: Fairfax, VA
Workplace Type: On Site Required

Sponsorship Eligibility: Not eligible for visa sponsorship
Salary: Starting at $15 per hour

Criminal Background Check: Yes
About the Department:The Division for Enrollment Management, as part of the Office of the Provost at George Mason University, supports student recruitment, retention, and success. We develop and implement strategic enrollment management plans, create and facilitate processes, and inform policies that guide students through their academic journey from recruitment to post-matriculation. Driven by a commitment to transparent, data-informed decision-making, the Division advances institutional enrollment goals through collaboration, innovation and a student-centered approach.The Office of Admissions facilitates the recruitment and enrollment of freshmen, transfer, graduate, and non-degree students in alignment with the University's strategic plan, ensuring a diverse and successful student body that contributes to the institution's excellence and global impact.

About the Position:
The Admissions Operations Assistant will serve as needed in a variety of Admissions Operations spaces, rotating to learn each units’ roles and responsibilities serving as an agile team member.This is an ongoing position, and we are seeking an individual who will become a long-term team member.

Responsibilities:
Support the daily review of undergraduate freshmen, transfers, graduate, and non-degree domicile statuses;Process supporting domiciliary documentation;Process transcripts or other supporting documentation;Review of undergraduate non-degree admissions applications;Respond to inquiries from a variety of sources and provide information to necessary parties in a timely and professional manner;Serve as a back-up graduate processing specialist;Provide administrative support to the admissions specialists and an enhanced customer service experience to our applicants;Assist with processing credit by exams and transfer credit equivalencies; andAdditional responsibilities as assigned to help support the Office of Admissions.

Required Qualifications:
Effective written and verbal communication skills;Ability to work effectively and respectfully with diverse populations;Ability to work effectively as part of a fast-paced, collaborative team environment;Ability to perform work with substantial attention to detail;Ability to learn policies and procedures quickly; andDemonstrated customer service experience.

Preferred Qualifications:
Bachelor’s degree or equivalent combination of education and experience;Data entry experience;Experience with Ellucian Banner software, Salesforce CRM, and/or TES (Transfer Evaluation System); andBilingual.

Instructions to Applicants: For full consideration, applicants must apply for Admissions Operations Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a resume and cover letter for review.

Posting Open Date: March 5, 2026
For Full Consideration, Apply by:  March 19, 2026
Open Until Filled:  Yes