Edtech.com's Summary

Concorde Career Colleges is hiring an Admissions Representative - CCC. The representative guides prospective students through the admissions and enrollment process, using a consultative approach to understand their goals and explain programs, requirements, and costs. The role also includes campus tours, admissions events, and coordination with Financial Aid, Academics, and Student Services to support each student's enrollment.

Highlights

Guide prospective students through admissions and enrollment with a consultative approach that uncovers their educational goals, interests, and needs.
Explain the institution's educational value and give accurate information on programs, admissions requirements, policies, and enrollment processes.
Conduct prospective student interviews, outreach, and follow-up to keep students engaged through the admissions process and meet enrollment goals.
Answer questions about program costs, financing, curriculum, and student services that bear on a student's decision to enroll.
Lead campus tours, take part in admissions events, and encourage referrals and online reviews after positive admissions experiences.
Keep prospective student records, activities, and documentation current in the CRM and other admissions systems.
Coordinate with Financial Aid, Academics, and Student Services, and meet enrollment expectations within ethical recruitment practices and federal, state, and accreditation requirements.
High school diploma or GED and at least one year of experience in admissions, enrollment, consultative sales, relationship management, or customer service.
Pay of $22 to $23 per hour, with paid training.
On-site at the Southaven, Mississippi campus, with no travel required.

Admissions Representative - CCC Full Description

Overview:

The Admissions Representative is responsible for guiding prospective students through the enrollment process and helping them pursue their educational goals. This role builds relationships, provides information and guidance, and drives enrollment outcomes in accordance with established policies and procedures. The position works collaboratively across teams, demonstrates accountability for results, and contributes to continuous improvement in support of department goals.

What We Offer:

Pay: $22 - $23 per hour
Paid Training
Tuition Waiver: Enjoy a tuition waiver after 6 months of employment for you AND your immediate family offered at UTI and Concorde campuses
Paid Time Off: Competitive paid time off programs for employees (Vacation, Sick, Flexible, Holiday)
Retirement Matching: 50% match on the first 6% of your contributions after 90 days
Paid Parental Leave: 4 weeks of paid leave for both birthing and non-birthing parents to bond with a new baby
Competitive Insurance: Health, vision, and dental coverage for you and your dependents
Pet Insurance: Competitive coverage for your furry family members through ASPCA
Health Plan Enrollment: Eligibility starts first of the month following completing one full month of employment

Responsibilities:

Guide prospective students through the admissions and enrollment process using a consultative approach to understand their educational goals, interests, and needs
Communicate the institution’s educational value proposition and provide accurate information regarding programs, admissions requirements, policies, and enrollment processes
Conduct prospective student interviews, outreach, and follow-up activities to support enrollment goals and maintain engagement throughout the admissions process
Address prospective student questions and concerns regarding program costs, financing, curriculum, student services, policies, and other factors relevant to the enrollment decision
Encourage student referrals and online reviews (e.g. Google, Yelp, Facebook, etc.) following positive admissions experiences
Conduct campus tours, participate in admissions events, and provide prospective students with an engaging and informative campus experience
Maintain accurate and timely prospective student records, activities, and documentation within the CRM and other admissions systems
Collaborate with Financial Aid, Academics, Student Services, and other campus departments to facilitate a coordinated enrollment experience and support student success
Achieve established admissions and enrollment expectations while adhering to ethical recruitment practices, organizational policies, and applicable federal, state, accreditation, and regulatory requirements
Maintain knowledge of programs, admissions practices, institutional requirements, and relevant industry developments through required training and professional development
Other duties as assigned

Qualifications:
Education / Experience

High School Diploma or GED (required)
Minimum one (1) year experience in admissions, enrollment, consultative sales, relationship management, customer service, or a related field (required)
Experience building relationships, influencing decisions, and guiding individuals through a decision-making or enrollment process (required)

Skills

Demonstrate basic understanding of core job functions and tools
Follow instructions and established procedures with supervision
Participate in team discussions and training sessions
Ask clarifying questions to build understanding
Show openness to feedback and learning
Use standard software tools (e.g., Microsoft Word, Excel) at a beginner level
Maintain focus on assigned tasks and meets basic deadlines
Demonstrate curiosity and willingness to develop new skills
Follow structured guidance to complete assigned work
Builds strong customer relationships and delivers customer-centric solutions
Achieves results consistently, even in tough circumstances
Develops and delivers multi-mode communications tailored to diverse audience needs
Seeks new growth opportunities and challenges through formal and informal development channels

Abilities

Ability to provide campus tours, assist with student activities, and/or support special events
Ability to meet and communicate with prospective students in person, by phone, text and/or email

Standard Abilities

Able and willing to:
- Communicate, think, learn, and reason
- Use computers and computer systems (including hardware and software) to process transactions, store documents, enter data, or perform assigned tasks
- Safely ambulate and/or maneuver when on-site at Company locations
- Demonstrate and utilize active listening, inductive reasoning, information ordering and category flexibility
Ability to use good judgment, problem-solving and decision-making skills
Ability to maintain confidentiality and manage sensitive information with discretion
Ability to work in a fast-paced environment where deadlines are essential and multiple projects are worked simultaneously
Ability to gain, understand and apply information and data as it relates essential functions of the position
Ability to foster long-term relationships with stakeholders

Work Environment

Work is performed indoors in a climate-controlled environment when on site at assigned company location. Employees must be able to safely ambulate when on company premises.
This position is eligible for an on campus or an on-site work location to meet business needs. Employees must be able to follow all safety precautions including the use of personal-protective equipment. Employees must also be able to adhere to site-specific safety procedures. Work environments may include exposure to student learning environments with a variety of conditions. Employees must meet minimum technical standards for eligibility and participation.
No travel required

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Admissions Representative - CCC

Edtech.com's Summary

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