Advising Team Coach

🇺🇸 Virginia Beach, Virginia 🕑 Full-Time 💰 $45K 💻 Academic Advising 🗓️ October 5th, 2026

Academic-advising Higher Ed

Edtech.com's Summary

Regent University is hiring an Advising Team Coach to assess and coach school advisors against weekly and monthly performance metrics. The coach monitors data, reviews recorded calls, and gives real-time feedback throughout the day, partnering with the Assistant/Associate Director to align the team with school-specific goals set by university leadership. Training presentations and activities built by the coach help advisors grow in program knowledge, systems, and customer service.

Highlights

Coach an assigned team of advisors and hold them accountable for their performance goals.
Analyze data to identify performance gaps and give feedback in real time and in one-on-one meetings.
Review recorded calls to evaluate advisor performance.
Develop training presentations and activities on program knowledge, systems, and customer service best practices.
Document daily, weekly, and monthly feedback that shows an individualized plan of action for each team member.
Model professional standards that raise the team’s level of Christian professionalism.
Bachelor’s degree plus 6+ months in enrollment management or equivalent experience.
Proven ability to coach and motivate a team to performance metrics.
Salary of $45,000 annually.
Benefits include health, life, and disability insurance, flexible spending accounts, tuition incentives, and fully vested retirement plans for staff working 30+ hours per week.