Edtech.com's Summary

Columbia University is hiring an Advisor to serve as the main point of contact for students in the School of Professional Studies, providing academic advising, coaching, and support from the point of deposit through program completion. The role covers master's degree programs, certificates, high school programs, and the American Language Programs. The advisor reports to the Assistant/Associate Director of Advising and works to give students a seamless, proactive experience.

Counsel new students on curricular and extracurricular options and guide them in building an academic enrollment plan.
Host pre-registration webinars and monitor student progress and registration through program completion.
Meet with students on academic probation or warning to develop success plans and refer them to campus resources.
Perform graduation audit reviews, including outreach to students and programs.
Present at new student orientation, Admitted Student Days, SPS Graduation, and University Commencement.
Track, assess, and report on student data to spot trends in advising cohorts.
Partner with Admissions, the International Students and Scholars Office, Student Financial Services, the Career Design Lab, and other units.
Assist with cross-registration for students taking courses outside the school and for students from other schools.
Bachelor's degree and/or equivalent related experience plus 2 years of related experience; a master's in higher education is preferred.
Salary range of $67,300 - $68,000 for a 35-hour workweek, with some evening and weekend work.

Advisor Full Description

Position Summary

Supervised by the Assistant/Associate Director of Advising, the Advisor serves as the main point of contact and overall resource for students in the School of Professional Studies (SPS) programs, providing academic advising, coaching, relevant programming, and support from the point of deposit through program completion. These offerings currently include cross-disciplinary Master's Degree Programs, Pre-Graduate and Graduate Certificate Programs, Structured and Unstructured Certifications of Professional Achievement, take-a-class options for bachelor's degree holders and visiting students enrolled at other institutions, High School Programs, Auditing students and the American Language Programs. The Advisor will provide a seamless experience for students, transformational programming and proactive, supportive advising to support student success.

Responsibilities

Counsel new students on the available curricular and extracurricular options within their program and guide students as they develop their academic enrollment plan.
Offer recommendations and/or introductions to faculty and/or academic directors who are willing to advise on career and/or industry related matters.
Attend, assist and present at new student orientation, relevant program-specific meetings and events, and various other events throughout the year including SPS Graduation, University Commencement, Admitted Student Days, and other major Cornerstone Events.
Proactively alert supervisors and other relevant stakeholders to student concerns.
Maintain a very high level of knowledge of program curricular details and stay abreast of changes to curriculum and faculty within the assigned program.
Provide a seamless transition from point of deposit to program completion by working collaboratively and consistently with various units including but not limited to: Academic Programs, Admissions, International Students and Scholars Office, Student Financial Services, Student Life, Student Services, Career Design Lab, CU Health, and others.
Host pre-registration webinars and monitor student's academic progress and registration during their time at SPS to ensure successful and timely completion. Meet with students who are on probation and/or warning for satisfactory academic progress and develop a success plan, often referring the student to various campus resources.
Perform Graduation Audit reviews, including outreach to students and programs.
Successfully communicate with students via multiple platforms (zoom, phone, in-person meetings, walk-in services).
Assist with cross-registration for students seeking registrations outside the School and for students from other schools seeking registration into program courses.
Track, assess, and report on student data. Recognize and advise on trends in advising cohorts.
Serve on various committees in Advising, Student Affairs and SPS.
Serve as a back-up advisor as needed for other SPS programs including responding to inquiries, attending events, and advising students in other programs.
Performs other duties and projects as assigned or requested.

Minimum Qualifications

Bachelor's degree and/or equivalent related experience required
2 years related experience

Preferred Qualifications

Master's Degree in Higher Education or a related field
Familiarity with NACADA, NASPA and other national advising organizations and evidence of engagement with the advising field
Experience with crisis management or having difficult conversations
Familiarity with Columbia University resources and surrounding neighborhood
Ability to work some evenings and weekends
Multilingual is a plus

Other Requirements

Ability to work quickly and efficiently, responding to a high volume of emails with accuracy and attention to details
Excellent interpersonal, oral, and written communication skills
Strong presentation skills
Intellectual curiosity, sound problem-solving and decision-making abilities, and strength in creative and innovative thinking
Highly professional and collegial demeanor, and willingness to be a collaborative team member
Adaptive to various workplace configurations, including open workspaces and sometimes distracting environments
Ability to inspire and motivate others
Proficiency with Google Suite, Windows, Microsoft Word and Excel required and ability to learn student engagement technology such as SIS, SSOL, Zoom, Ring Central, Stellic, etc
Some evening and weekend work required
Exceptional attention to detail, strong organization and time management skills, and the ability to perform non-routine work with changing priorities
Ability to handle confidential information in a mature, professional manner
Ability to work independently as well as collaboratively in teams, receiving direction from and providing support to multiple sources including supervisors and school leadership
Prior experience in higher education administration and advising

Equal Opportunity Employer / Disability / Veteran

Columbia University is committed to the hiring of qualified local residents.

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