Advisor and Records Specialist

Advisor and Records Specialist

Job #  | 042280
Department Code  | 23001-4030
Department  | CVPA - Dean's office
Job Title  | Advisor and Records Specialist
Location  | Syracuse, NY
Pay Range  | $61,800-$63,500
Pay Determination  | Pay rates at Syracuse University are based on a combination of factors including, but not limited to, the job responsibilities; the candidate’s education, training, work experience and key competencies; the university’s strategic priorities; internal peer equity; applicable federal, state, local laws, grant funding and contractual requisites; and external market analyses.
Staff Level  | S4
FLSA Status  | Exempt
Hours  | Standard University business hours.

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)
Hours may vary based on operational needs.
Job Type  | Full-time
Campus  | Syracuse, NY
Unionized Position Code  | UA

Job Description  | Provide advising to undergrad on variety of topics including majors and minors, studying abroad, degree progress, fulfilling requirements, etc. Maintain accurate student records, ensuring requirements are met for all students via degree audits and regular communications with advisees. Prepare student degree certifications. Serve as point of contact for transfer students. Initiate credit evaluations for students, includes research and knowledge of other credit systems inside and outside Syracuse University, advising, mapping out major progression, and scheduling first semester to ensure timely graduation.

Evaluate and approve all external/AP/IB transfer credit and intra-university transfer students as well as assume responsibility for first-year registration, advising incoming first-year students and approval of course choices. Maintain transfer credit evaluation system. Deliver informational workshops for students. May oversee Intra-University Transfer, Post Enrollment Requirement Checking, and/or First-Term Enrollment Selections. Reach out to and refer at-risk students to provide support. Referrals include academic departments, faculty, support services, crisis intervention, personal counseling, financial aid, residence life and University resources. Assist with weekend events and Convocation.

This position is part of a bargaining unit and is represented by the union SEIU, Local 200United.
Education and Experience  | Bachelor’s degree required, master’s preferred. Three (3) plus years of academic advising experience, preferably in a four-year college setting. Attention to detail and the ability to work accurately are required. Team player with strong communication skills. Self-directed and organized.

Skills and Knowledge  | Must be able to deliver a broad range of advising services while contributing to a professional work environment with a high degree of personal integrity, discretion, and confidentiality. Position requires the ability to identify enhancements and improvements to processes and advising services offered to VPA undergraduate students while maintaining the principles and educational objectives of the College. Must utilize well-developed analytical, technical, interpersonal, oral, and written communication skills on a daily basis, performing tasks that require complex, professional judgment.

Responsibilities  | Provide one-on-one advising and consistent outreach to a caseload of students on various topics including majors and minors, study abroad/study away, degree progress, fulfilling requirements, course selection/scheduling etc. Maintain up-to-date and accurate student records for a caseload of students and verify that degree requirements are met using degree audits and regular communications with advisees. Process student degree certifications upon degree completion. Maintain up-to-date and accurate student records for all VPA students. Update records and process forms including petitions, withdrawals, readmissions, intra-university transfer, declaration of major, independent study, grading option, etc. Responsible for transfer credit processing for all current and prospective VPA students. This process includes outreach to appropriate departments throughout the University and posting of transfer credits to student information system (Peoplesoft). Data processing and data entry of student records and requests, including those related to student records access (FAST request). Update and support for degree audits including the processing of exceptions and/or degree certifications. Assist in Welcome Week, Convocation and family weekend events. Other duties as assigned.

Physical Requirements  | *
Tools/Equipment  | *
Application Instructions  | In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University  | Syracuse University is a private, international research university with distinctive academics, diversely unique offerings, and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and over 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors, 100 minors, and 200 advanced degree programs offered across the University’s 13 schools and colleges; over 15,000 undergraduates and over 6,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit http://www.syracuse.edu.
About the Syracuse area  | Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement  | Syracuse University is an equal-opportunity institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans  | Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Respectful and Welcoming Community  | Syracuse University fosters a welcoming learning environment where students, faculty, administrators, staff, curriculum, social activities, governance, and all aspects of campus life reflect a broad range of perspectives and experiences. The University community values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to engage with and appreciate the richness of backgrounds, beliefs, and experiences that shape our society. To achieve this, we strive to cultivate a community that respects and encourages open dialogue, understanding, and mutual respect.

Quick Link  | https://www.sujobopps.com/postings/110991
Job Posting Date  | 09/23/2025
Application Deadline  |
Full Consideration By  |
Job Category  | Staff
Message to Applicants  | 

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