Villanova University is hiring an AI & Platform Engineer to design, support, optimize, and advance the university's enterprise platforms and AI capabilities. The role administers key systems like Salesforce, SharePoint, and Microsoft 365, while integrating emerging AI technologies to improve processes and support secure, scalable solutions in collaboration with campus stakeholders.
Highlights
Administer and support Salesforce, SharePoint, Microsoft 365, and AI tools such as ChatGPT, Microsoft Copilot, and Claude.
Design, develop, and optimize AI-enabled and platform-enabled workflows and integrations.
Provide Tier II/III support and troubleshooting for platform and AI services.
Collaborate with campus stakeholders, product owners, cybersecurity, data and integration teams.
Ensure compliance with Villanova standards, data governance, security, and accessibility.
Minimum of 5 years experience supporting enterprise platforms, preferably in higher education.
Proficient with Salesforce, SharePoint, Microsoft 365, and AI tools; experience with Power Automate, Power Apps, and API integrations preferred.
Undergraduate degree preferred; Master’s preferred; AI or Salesforce certifications are advantageous.
Salary range from $112,000 to $124,400, depending on qualifications and other factors.
Position is full-time, 12-month staff role within University Technology Services.