University of South Carolina
Application Release Manager
ITIL
Edtech.com's Summary
The University of South Carolina is hiring an Application Release Manager. The role involves planning, scheduling, and coordinating software releases across development, testing, and production environments while collaborating with cross-functional teams to ensure smooth, timely, and low-risk deployments.
Highlights
- Plan, schedule, and coordinate software releases across multiple environments.
- Manage and maintain release calendars, deployment timelines, and documentation.
- Collaborate with development, QA, infrastructure, and operations teams.
- Identify and mitigate risks to minimize service disruption during releases.
- Support system upgrades, patches, and release-related activities.
- Experience with release management processes, job scheduling, batch processing, and automation tools required.
- Familiarity with ITIL service management practices; ServiceNow experience preferred.
- Minimum qualifications: Bachelor's degree or equivalent experience and at least 2 years in release management.
- Salary range: $57,779 to $72,224, commensurate with experience.
- Position within the Division of Information Technology, IT Enterprise Applications department.
Application Release Manager Full Description
Application Release Manager
Please see Special Instructions for more details.
Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.
We are only accepting applications submitted by April 30, 2026.
The University of South Carolina offers a valuable benefits package including but not limited to:
- Health and Life Insurance
- Retirement Programs
- Paid Tuition
- Dependent Scholarships
- Annual Leave
- Sick Leave
- 13 Paid Holidays (including an extended December holiday)
- Paid Parental Leave
- Professional Development Opportunities
Click here to learn more about why you should work at USC.
Logo
Posting Number | STA00173PO26
Job Family | Operational Analysis
Job Function | Organizational Development & Change Management
USC Market Title | Change Mgmt Specialist
Link to USC Market Title | https://uscjobs.sc.edu/titles/177663
Job Level | P2 - Professional
Business Title (Internal Title) | Application Release Manager
Campus | Columbia
Work County | Richland
College/Division | Division of Information Technology
Department | IT Enterprise Applications
State Pay Range | G10
USC Market Range | MRG - $57,779 $72,224 $86,669
Anticipated Hiring Range | $57,779 - Salary is commensurate with experience
Location of Vacancy | Columbia, SC (on-site)
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: Monday – Friday 8:30am – 5:00pm, with 1 hour for lunch.
Must be willing to work a flexible schedule to meet the needs of the Division of IT.
Basis | 12 months
Job Search Category | Information Technology
Posting Number | STA00173PO26
Job Family | Operational Analysis
Job Function | Organizational Development & Change Management
USC Market Title | Change Mgmt Specialist
Link to USC Market Title | https://uscjobs.sc.edu/titles/177663
Job Level | P2 - Professional
Business Title (Internal Title) | Application Release Manager
Campus | Columbia
Work County | Richland
College/Division | Division of Information Technology
Department | IT Enterprise Applications
State Pay Range | G10
USC Market Range | MRG - $57,779 $72,224 $86,669
Anticipated Hiring Range | $57,779 - Salary is commensurate with experience
Location of Vacancy | Columbia, SC (on-site)
Part/Full Time | Full Time
Hours per Week | 37.5
Work Schedule | Standard working schedule: Monday – Friday 8:30am – 5:00pm, with 1 hour for lunch.
Must be willing to work a flexible schedule to meet the needs of the Division of IT.
Basis | 12 months
Job Search Category | Information Technology
About USC
About University of South Carolina | From the Upstate to the Lowcountry, the University of South Carolina system is transforming the lives of South Carolinians through the impact of our eight institutions and 20 locations throughout the state. More than 50,000 students are enrolled at one of eight institutions, including the research campus in Columbia and comprehensive four-year universities in Aiken, Upstate and Beaufort. In addition, our Palmetto College campuses in Salkehatchie, Union, Lancaster and Sumter enable students to earn associate or bachelor’s degrees through a combination of in-person, online or blended learning. All of our system institutions place strong emphasis on service — helping to build healthier, more educated communities in South Carolina and beyond.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Veterans' Preference Statement | The University of South Carolina is committed to equal opportunity and proudly values the skills and experience military veterans bring to our workforce. Across South Carolina, we are making veterans a priority for employment and recognize their vital contributions to our state and our communities.
Benefits for FTE Positions
The University of South Carolina (USC), through the State of SC and Public Employee Benefit Authority (PEBA), offers employees a valuable benefits package, including health and life insurance, generous paid leave and retirement programs. To learn more about USC benefits, access the "Working at USC" section on the Applicant Portal at https://uscjobs.sc.edu. Research Grant or Time-limited positions may be eligible for all, some, or no benefits, based on the grant or project funding.
Position Description
Advertised Job Summary | the University of South Carolina Division of IT is looking for a highly organized and collaborative Release Manager to lead the planning, coordination, and execution of software releases across our environments. In this role, you’ll be the central point of communication between development, QA, and operations—ensuring smooth, timely, and low-risk deployments.If you thrive in fast-paced environments, enjoy bringing structure to complex processes, and have a passion for delivering high-quality releases, we’d love to hear from you.
What You’ll Do
Plan, schedule, and coordinate software releases across development, testing, and production environments Manage and maintain release calendars and deployment timelines Collaborate with cross-functional teams to ensure seamless delivery Identify and mitigate risks to ensure successful releases Support system upgrades, patches, and release-related activities Maintain documentation for release processes, procedures, and standards Communicate release status, updates, and issues to stakeholders and leadership
What You Bring
Minimum Qualifications: Bachelor’s degree in a related field OR equivalent combination of education, certifications, and experience 2+ years of relevant experience in release management or similar roles Preferred Qualifications: Bachelor’s degree and 3+ years of experience in release management or equivalent Strong communication and organizational skills
Skills & Expertise
Solid understanding of Release Management processesExperience with job scheduling, batch processing, application administration, and automation toolsFamiliarity with ITIL service management practices (incident, problem, change, and release management) Experience with ServiceNow (preferred) Ability to coordinate across multiple teams and manage competing priorities Strong documentation and process management skills Effective communicator with technical and non-technical stakeholders
Why Join Us?
At the University of South Carolina, you’ll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Bachelor’s degree and 3+ years of experience in release management or equivalent Strong communication and organizational skills
Knowledge/Skills/Abilities | Strong understanding of Release Management processes. Strong understanding of job scheduling, batch processing, application administration and automation tools. Familiarity with ITIL service management processes (incident, problem, change, and release management). ServiceNow experience preferred. Ability to communicate with team members, customers and leadership for daily activities. Ability to coordinate scheduling across multi-functional teams to meet deadlines and deliverables. Ability to maintain documentation on processes and procedures.
What You’ll Do
Plan, schedule, and coordinate software releases across development, testing, and production environments Manage and maintain release calendars and deployment timelines Collaborate with cross-functional teams to ensure seamless delivery Identify and mitigate risks to ensure successful releases Support system upgrades, patches, and release-related activities Maintain documentation for release processes, procedures, and standards Communicate release status, updates, and issues to stakeholders and leadership
What You Bring
Minimum Qualifications: Bachelor’s degree in a related field OR equivalent combination of education, certifications, and experience 2+ years of relevant experience in release management or similar roles Preferred Qualifications: Bachelor’s degree and 3+ years of experience in release management or equivalent Strong communication and organizational skills
Skills & Expertise
Solid understanding of Release Management processesExperience with job scheduling, batch processing, application administration, and automation toolsFamiliarity with ITIL service management practices (incident, problem, change, and release management) Experience with ServiceNow (preferred) Ability to coordinate across multiple teams and manage competing priorities Strong documentation and process management skills Effective communicator with technical and non-technical stakeholders
Why Join Us?
At the University of South Carolina, you’ll be part of a collaborative team committed to supporting world-class education, research, and service. This role offers the opportunity to shape how applications serve our university community and directly impact the student, faculty, and staff experience.
Job Related Minimum Required Education and Experience | Requires a bachelor’s degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.
Required Certification, Licensure/Other Credentials |
Preferred Qualifications | Bachelor’s degree and 3+ years of experience in release management or equivalent Strong communication and organizational skills
Knowledge/Skills/Abilities | Strong understanding of Release Management processes. Strong understanding of job scheduling, batch processing, application administration and automation tools. Familiarity with ITIL service management processes (incident, problem, change, and release management). ServiceNow experience preferred. Ability to communicate with team members, customers and leadership for daily activities. Ability to coordinate scheduling across multi-functional teams to meet deadlines and deliverables. Ability to maintain documentation on processes and procedures.
Job Duties
Job Duty | Release Management
Responsible for planning, scheduling, and managing software and developmental releases across multiple environments to ensure smooth and coordinated delivery of application updates and infrastructure changes. Develops and maintains detailed release calendars. Coordinates with development, QA/UAT, infrastructure, and operations teams to ensure all release components are properly built, tested, and validated prior to request for deployment. Oversees release readiness reviews, change approvals, and production rollout activities to minimize risk and service disruption.
Essential Function | Yes
Percentage of Time | 50Job Duty | Change Management
Works closely with Service Management to ensure that release processes adhere to established change management and governance standards, including documentation, rollback planning, and post-release validation. Facilitates communication between technical teams and business stakeholders to manage expectations, resolve conflicts, and provide regular release status reporting. Continuously improves release processes.
Essential Function | Yes
Percentage of Time | 25Job Duty | Application Administration
Serve as a backup application administrator, assisting with the completion of service requests and the resolution of incidents for a variety of enterprise applications at the Tier 2 support level. Provide operational support during system upgrades, maintenance windows, and deployments to ensure stability and minimal service disruption. Collaborate with technical teams to maintain application availability, implement approved changes, and uphold service-level commitments.
Essential Function | Yes
Percentage of Time | 10Job Duty | Documentation & Communication
Maintain documentation and communicate release status to stakeholders.
Essential Function | Yes
Percentage of Time | 15
Responsible for planning, scheduling, and managing software and developmental releases across multiple environments to ensure smooth and coordinated delivery of application updates and infrastructure changes. Develops and maintains detailed release calendars. Coordinates with development, QA/UAT, infrastructure, and operations teams to ensure all release components are properly built, tested, and validated prior to request for deployment. Oversees release readiness reviews, change approvals, and production rollout activities to minimize risk and service disruption.
Essential Function | Yes
Percentage of Time | 50Job Duty | Change Management
Works closely with Service Management to ensure that release processes adhere to established change management and governance standards, including documentation, rollback planning, and post-release validation. Facilitates communication between technical teams and business stakeholders to manage expectations, resolve conflicts, and provide regular release status reporting. Continuously improves release processes.
Essential Function | Yes
Percentage of Time | 25Job Duty | Application Administration
Serve as a backup application administrator, assisting with the completion of service requests and the resolution of incidents for a variety of enterprise applications at the Tier 2 support level. Provide operational support during system upgrades, maintenance windows, and deployments to ensure stability and minimal service disruption. Collaborate with technical teams to maintain application availability, implement approved changes, and uphold service-level commitments.
Essential Function | Yes
Percentage of Time | 10Job Duty | Documentation & Communication
Maintain documentation and communicate release status to stakeholders.
Essential Function | Yes
Percentage of Time | 15
Position Attributes
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.
Safety Sensitive or Security Sensitive | No
Hazardous weather category | Non-Essential
Hazardous weather category | Non-Essential
Posting Detail Information
Number of Vacancies | 1
Desired Start Date |
Job Open Date | 03/27/2026
Job Close Date | 04/30/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by April 30, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/203795
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Desired Start Date |
Job Open Date | 03/27/2026
Job Close Date | 04/30/2026
Open Until Filled | No
Special Instructions to Applicant | Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email. We are only accepting applications submitted by April 30, 2026. The University of South Carolina offers a valuable benefits package including but not limited to:
Health and Life Insurance Retirement Programs Paid Tuition Dependent Scholarships Annual Leave Sick Leave 13 Paid Holidays (including an extended December holiday) Paid Parental Leave Professional Development Opportunities
Click here to learn more about why you should work at USC.
Quicklink for Posting | https://uscjobs.sc.edu/postings/203795
EEO Statement | The University of South Carolina does not discriminate in educational or employment opportunities or decisions for qualified persons on the basis of age, ancestry, citizenship status, color, disability, ethnicity, familial status, gender (including transgender), gender identity or expression, genetic information, HIV/AIDs status, military status, national origin, pregnancy (false pregnancy, termination of pregnancy, childbirth, recovery therefrom or related medical conditions, breastfeeding), race, religion (including religious dress and grooming practices), sex, sexual orientation, veteran status, or any other bases under federal, state, local law, or regulations.
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * Do you have at least a Bachelor's Degree in a job related field and 2 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience?
- Yes
- No
- * I understand that this position is expected to maintain an on-site work schedule at our downtown Columbia, SC campus.
- Yes
- No
Applicant Documents
Required Documents
- Cover Letter
- Resume
- List of References and Contact Information
Optional Documents
Similar Jobs
Network Analyst
Missouri State University
🇺🇸 Springfield, MO
Database Administration Mgr.
University of South Carolina
🇺🇸 Columbia, SC
Info Security Spec
University of South Carolina
🇺🇸 Columbia, SC
Information Technology Helpdesk Specialist
Central Virginia Community College
🇺🇸 Lynchburg, VA
Business Systems Analysis Management
University of Utah
🇺🇸 Salt Lake City, UT
