Cleveland State University
Assistant Academic Coach
🇺🇸
Cleveland, OH
🕑
Full-Time
💰
TBD
💻
Other
🗓️
May 25th, 2026
Edtech.com's Summary
Cleveland State University is hiring an Assistant Academic Coach. The role involves supporting student learning by ensuring access to programs and services, removing barriers to enrollment and progression, managing a student caseload to promote achievement of educational goals, and assisting with recruiting, outreach, and engagement programming while implementing strategies related to Student Excellence.
Highlights
- Maintain a student caseload to encourage goal achievement via self-assessment, reflection, and resource connection.
- Assist in developing and coordinating recruiting, outreach, and engagement programs.
- Implement Student Excellence strategies and perform related duties as assigned.
- Proficiency required in Microsoft Office Suite (Word, Excel, Access, Outlook, Teams, PowerPoint).
- Bachelor’s degree required; Master’s preferred in related fields like student personnel services or counseling.
- Experience needed in advising, mentoring, tutoring, student programming, or student services in an educational setting.
- Experience with student populations, recruitment efforts, and early alert/advising systems utilizing predictive analytics is preferred.
- Strong communication, interpersonal, organizational, and problem-solving skills are essential.
- Department: Unified Academic Coaching.
- Full-time position, 40 hours/week, typical schedule Monday to Friday, 8:00 AM to 5:00 PM.
Assistant Academic Coach Full Description
Assistant Academic Coach
Posting Details
Business Title | Assistant Academic Coach
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Unified Academic Coaching
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs)
Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703847S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2027
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 05/22/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 06/01/2026
Tentative Start Date |
Posting Category | Administrative and Professional
Salary Grade | 05
Salary Plan | Professional Staff - SEIU
Hiring Range /Pay Rate |
Department | Unified Academic Coaching
Department Description |
Position Location | Main Campus
FTE | 1.0
Job Summary | Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.
Minimum Qualifications | Bachelor’s degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.
Preferred Qualifications | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.
Knowledge, Skills, and Abilities (KSAs)
Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.
Requisition Number | PT0703847S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting | 06/30/2027
Special Instructions to Applicants |
Applicant Instructions | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.
Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week | 40
Work Schedule | Typically, Monday – Friday, 8:00 AM – 5:00 PM
Advertising Copy |
Full Time/Part Time | Full Time
Posted Date | 05/22/2026
Close Date/Application Deadline |
Open Until Filled | Yes
Review Begins | 06/01/2026
Tentative Start Date |
Supplemental Questions
Required fields are indicated with an asterisk (*).
- * How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- CSU Website
- Other
- If you selected 'Public Job Posting" or "Other" please provide source.
(Open Ended Question) - * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation.
- Yes
- No
- * Are you able to perform the essential functions of this position with or without reasonable accommodation?
- Yes
- No
- * Are you a current, internal SEIU applicant/team member?
- Yes
- No
- * Do you have a Bachelor's degree?
- Yes
- No
- No Response
- * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting?
- Yes
- No
Application Documents
Required Documents
- Resume
Optional Documents
- Cover Letter/Letter of Applicatio
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