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Cleveland State University

Assistant Academic Coach (Multiple 5)

🇺🇸 Cleveland, OH

🕑 Full-Time

💰 TBD

💻 Academic Advising

🗓️ August 28th, 2025

Edtech.com's Summary

Cleveland State University is hiring an Assistant Academic Coach. The role involves supporting student learning by ensuring access to programs and services, removing barriers to enrollment and progression, managing a student caseload to encourage goal achievement, assisting with recruiting and engagement programming, and implementing strategies focused on student excellence.

Highlights
  • Maintain and support a student caseload to promote educational goal achievement and graduation.
  • Assist in developing and coordinating recruiting, outreach, and engagement programs.
  • Implement strategies related to Student Excellence initiatives.
  • Proficient in Microsoft Office Suite including Word, Excel, Access, Outlook, Teams, and PowerPoint.
  • Ability to work with integrated software systems and utilize social networking communication.
  • Required Bachelor’s degree and experience in advising, mentoring, tutoring, student programming, or student services.
  • Preferred Master’s degree in relevant fields such as student personnel services or counseling.
  • Experience working with diverse student populations and recruitment efforts is preferred.
  • Familiarity with early alert/advising systems powered by predictive analytics is a plus.
  • Department: Student Belonging & Success; Salary Grade: 05 under Professional Staff - SEIU.

Assistant Academic Coach (Multiple 5) Full Description

Assistant Academic Coach (Multiple 5)
Business Title  | Assistant Academic Coach (Multiple 5)
Posting Category  | Administrative and Professional
Salary Grade  | 05
Salary Plan  | Professional Staff - SEIU
Hiring Range /Pay Rate  |
Department  | Student Belonging & Success
Department Description  |
Position Location  | Main Campus
FTE  | 1

Job Summary  | Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.

Minimum Qualifications  | Bachelor’s degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.

Preferred Qualifications  | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with a diverse student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.

Knowledge, Skills, and Abilities (KSAs)  | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.

Requisition Number  | PT0703516S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting  |
Special Instructions to Applicants  |
Applicant Instructions  | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.
Hours per week  |
Work Schedule  |
Advertising Copy  |
Full Time/Part Time  | Full Time
Posted Date  |
Close Date/Application Deadline  |
Open Until Filled  | No
Review Begins  |
Tentative Start Date  | 
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Do you have Bachelors Degree? 
    • Yes
    • No
  2. * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting? 
    • Yes
    • No
  3. * How did you hear about this employment opportunity? 
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication 
    • Personal Referral
    • CSU Website
    • Other
  4.  If you selected 'Public Job Posting" or "Other" please provide source. 
    (Open Ended Question)
  5. * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation. 
    • Yes
    • No
  6. * Are you able to perform the essential functions of this position with or without reasonable accommodation? 
    • Yes
    • No
Application Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application