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Cleveland State University

Assistant Academic Coach (Multiple)

🇺🇸 Cleveland, OH

🕑 Full-Time

💰 TBD

💻 Academic Advising

🗓️ May 23rd, 2025

Edtech.com's Summary

Cleveland State University is hiring an Assistant Academic Coach. This position involves supporting student learning by providing access to programs and services, helping overcome enrollment barriers, and aiding in goal achievement. The role also includes maintaining a student caseload, recruiting, and developing programming for student engagement and excellence. 

Highlights 
  • Maintains a caseload of students to encourage goal achievement.
  • Involves developing and coordinating recruitment and outreach programs.
  • Utilizes early alert/advising systems powered by predictive analytics.
  • Requires proficiency in Microsoft Office Suite.
  • Bachelor’s degree required; Master’s degree preferred.
  • Experience in student advising or educational services necessary.
  • Experience with diverse student populations and recruitment efforts preferred.

Assistant Academic Coach (Multiple) Full Description

Assistant Academic Coach (Multiple)

Business Title  | Assistant Academic Coach (Multiple)
Posting Category  | Administrative and Professional
Salary Grade  | 05
Salary Plan  | Professional Staff - SEIU
Hiring Range /Pay Rate  |
Department  | Student Belonging & Success
Department Description  |
Position Location  | Main Campus
FTE  | 1

Job Summary 
Committed to student learning by ensuring student access to programs and services, helping to remove barriers to student enrollment and progression, and supporting and assisting students with achieving their educational goals. Maintains a student caseload encouraging achievement of goals through self-assessment, reflection and connection to campus and community resources, with the goal of graduation. Assists with the developing and coordinating recruiting, outreach, and engagement programming. Implements strategies related to Student Excellence. Performs other functionally related duties as assigned.

Minimum Qualifications 
Bachelor’s degree from an accredited university or college. Experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting.

Preferred Qualifications  | Master’s degree, preferably in student personnel services, adult learning and development, counseling, guidance, education, or a related field of study. Experience working with a diverse student population and recruitment efforts. Experience using an early alert/advising system powered by predictive analytics.

Knowledge, Skills, and Abilities (KSAs)  | Ability to creatively motivate, empower, and recognize students. Ability to increase retention and graduation rates. Working knowledge of student development, education policies, and trends. Proficient in written and verbal communication skills, the ability to make effective presentations, have strong public speaking skills, develop, and drive change and effectively communicate change. Ability to build and maintain professional relationships and work as an individual contributor and an effective team player, in addition to being self-directed, and forward-thinking. Ability to effectively engage with stakeholders when issues arise to ensure appropriate communication and develop effective resolution plans. Skilled in problem-solving, analysis, follow-through, influence, and persuasion Detail-oriented and capable of managing large amounts of data, maintaining detailed, comprehensive records, analyzing and organizing information, and having time management skills. Strong organizational skills, excellent interpersonal skills, and a “Customer Focus” attitude and delivery. Knowledge of working with integrated software systems as an end user and utilizing social networking communications. Proficient in Microsoft Office Suite, including Word, Excel, Access, Outlook, Teams, and PowerPoint. Ability to work evenings and weekends, as required.

Requisition Number  | PT0703516S
Date grant, position, or appointment expires (For Funds Available, Temporary, and Waiver of Posting  |
Special Instructions to Applicants  |
Applicant Instructions  | Offer of employment is contingent on satisfactory completion of the University’s verification of credentials and other information required by law and/or University policies or practices, including but not limited to a criminal background check.

Applications will be exclusively accepted online at http://www.csuohio.edu/offices/hrd/employment.html. Mailed or emailed application materials will not be accepted.

Hours per week  |
Work Schedule  |
Advertising Copy  |
Full Time/Part Time  | Full Time
Posted Date  |
Close Date/Application Deadline  |
Open Until Filled  | No
Review Begins  |
Tentative Start Date  | 
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Do you have Bachelors Degree? 
    • Yes
    • No
  2. * Do you have experience in advising, mentoring, tutoring, student programming or student services in an educational or programming setting? 
    • Yes
    • No
  3. * How did you hear about this employment opportunity? 
    • Public Job Posting
    • Internal Job Posting
    • Agency Referral
    • Advertisement/Publication 
    • Personal Referral
    • CSU Website
    • Other
  4.  If you selected 'Public Job Posting" or "Other" please provide source. 
    (Open Ended Question)
  5. * Do you require any type of accommodation, should you be invited to campus for further screening? Please contact CSU at (216) 687-3636 if you need accommodation. 
    • Yes
    • No
  6. * Are you able to perform the essential functions of this position with or without reasonable accommodation? 
    • Yes
    • No
Application Documents
Required Documents
  1. Resume
Optional Documents
  1. Cover Letter/Letter of Application