Assistant Dean for Student Support

🇺🇸 Normal, IL 🕑 Full-Time 💰 $65K - $70K 💻 Academic Advising 🗓️ April 23rd, 2026

FERPA Rive

Edtech.com's Summary

Illinois State University is hiring an Assistant Dean for Student Support. This role provides leadership and strategic direction for the Dean of Students Office's Care Network, supervises off-campus Case Managers and Student Navigators, and coordinates student support services to enhance student well-being and success. The Assistant Dean also serves as a front-line responder in crisis situations and supports key departmental initiatives and daily operations.

Highlights

Provide daily operational leadership and administrative oversight for the Care Network within the Dean of Students Office.
Supervise off-campus Case Managers and Student Navigators to ensure timely and appropriate student support services.
Coordinate care and response efforts for students of concern, including triage, referral, and cross-campus collaboration.
Lead front-line response as part of the Dean on Duty rotation and participate in Critical Incident Response Team (CIRT) activities.
Assist with department-wide leadership responsibilities including major events and initiatives like commencement.
Required qualifications include a master’s degree, at least five years of professional experience in higher education student affairs or related areas, and experience supervising professional staff.
Knowledge of FERPA, student development theory, and non-clinical case management models is necessary.
Preferred qualifications include a master’s in higher education or related fields, experience with behavioral intervention teams, and familiarity with crisis response protocols.
Salary range is $65,000 to $70,000 annually, with an excellent benefits package including health insurance, retirement plans, tuition waivers, and paid holidays.
Work hours are core 8:00am-4:30pm weekdays with some evening and weekend work expected.