Assistant Director, Financial Aid at Appalachian State University

Edtech.com's Summary

Appalachian State University is hiring an Assistant Director, Financial Aid. This role involves advising students, parents, and community members on all aspects of financial aid, determining eligibility and awarding aid in accordance with relevant guidelines, performing administrative functions for financial aid programs, supporting university-wide online initiatives, and potentially supervising staff.

Highlights

Advise prospective and enrolled students, parents, and community on federal, state, institutional, and private financial aid.
Determine eligibility and award financial aid according to federal, state, institutional, and private policies.
Perform administrative tasks relating to awarding, certifying, and establishing eligibility for various financial aid programs.
Provide support for university-wide online initiatives related to financial aid.
Conduct public speaking engagements in a variety of capacities.
Potentially supervise permanent and/or temporary employees within the office.
Review and enhance written and visual office communications.
Required qualifications: Bachelor's degree and at least one year of general administrative experience involving public contact in higher education; strong customer service, oral, and written communication skills.
Preferred qualifications: At least one year of financial aid experience at counselor level or higher; Master's degree in related field; knowledge of serving diverse/underrepresented students; experience with Banner, FAMS, SCT, and report writing tools (BRIO, PL/SQL, Web Focus).
Suggested salary range: $45,000 - $48,000 annually.

Assistant Director, Financial Aid Full Description

Employment Opportunities

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Assistant Director, Financial Aid Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply for this Job link/button.
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Application Deadline: All applications must be submitted electronically by 11:59 p.m. Eastern Time on the closing date indicated in the posting. For positions listed as Open Until Filled, applications will be accepted until the position is filled.

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Please see Special Instructions for more details.

For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board:

Cover Letter
Resume
List of three professional references with contact information

Posting Details

Request to Recruit

Position Title	Assistant Director, Financial Aid
Location	Boone, North Carolina
Faculty Rank	No
Provide Rank	N/A
Position Number	099781
Department	Enrollment Mgt - Financial Aid Administration - 240520

Position Summary Information

Primary Purpose	The primary purpose of the Office of Student Financial Aid is to assist students and families in securing the financial resources necessary to attend college. This unit’s major activities include assisting students in completing required applications and meeting eligibility guidelines for various financial aid programs, evaluating all requests for eligibility, and administering all scholarships, grants, loans, and student work programs that are available to Appalachian students.
Minimum Qualifications	A Bachelor’s degree is required from an accredited college or university, as well as one year of general administrative experience involving public contact in a higher education setting. Strong customer service skills, as well as excellent oral and written communication skills, are a must.
License/Certification Required	N/A
Preferred Qualifications	At least one year of financial aid experience at the level of counselor or higher. Master’s degree, especially in a related area such as higher education administration/leadership. Demonstrated knowledge and experience with best practices for serving diverse/underrepresented students. Experience with automated financial aid delivery systems (Banner/FAMS/SCT), as is familiarity with report writing tools, such as BRIO, PL/SQL, or Web Focus. A highly organized individual who is able to multitask and is detail-oriented is extremely desirable.
Essential Duties and Responsibilities	The Assistant Director advises prospective and enrolled students, parents, and community members on all aspects of federal, state, institutional, and private financial aid. Responsibilities include, but are not limited to the following: Determines eligibility for and awards financial aid to students in accordance with federal, state, institutional, and private guidelines, policies, rules, and regulations. Perform administrative functions relating to awarding, certifying, and establishing eligibility for various federal, state, and institutional financial aid programs and will provide support for university-wide online initiatives. In carrying out the duties of this position, public speaking is often required in a variety of capacities. This position may involve supervision of permanent and/or temporary employees in one or more functional areas within the office. An additional requirement of this position may be to review and enhance both written and visual forms of office communications.
Type of Position	Full Time Position
Staff/Non-Faculty	Staff/Non-Faculty
VISA Sponsorship?	VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S.
Appointment Type	1.0
Work Schedule/Hours	Monday-Friday, 8:00-5:00pm; some night and weekend work required.
Number of Hours Per Week	40
Number of Months Per Year	12
Mandatory Staff	No
Suggested Salary Range	45,000-48,000
Physical Demands of Position	To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

Posting Details Information

Posting Date	10/08/2026
Closing Date	10/21/2026
Open Until Filled	No
Evaluation of Applications Begins	10/15/2026
Proposed Date of Hire	11/16/2026
Special Instructions to Applicants	For a complete application, please apply and submit all below-required documents electronically through Appalachian State University’s Job Board: Cover Letter Resume List of three professional references with contact information
Search Chair Name	Tara Shumate
Search Chair Email	[email protected]
Quick Link	https://appstate.peopleadmin.com/postings/56588
Posting Number	201501869P

Supplemental Questions

Required fields are indicated with an asterisk (*).

Applicant Documents

Required Documents

Cover Letter / Letter of Interest
Resume
List of References with Contact Information

Optional Documents

Why Work for AppState?

University of North Carolina System Employment
Careers with the State of North Carolina

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Assistant Director, Financial Aid

Edtech.com's Summary

Assistant Director, Financial Aid Full Description

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