Assistant Director, Financial Aid Service

🇺🇸 Dayton, Ohio 🕑 Full-Time 💰 TBD 💻 Financial Aid 🗓️ November 8th, 2026

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Edtech.com's Summary

University of Dayton is hiring an Assistant Director, Financial Aid Service. The role counsels students and families on financial aid, taking on escalated cases referred by the university’s Flyer Student Services team, and serves as lead program manager for a state financial aid program. The assistant director also partners with Student Accounts, the Registrar, and holistic advisors to streamline financial aid processes and supports financial literacy efforts for undergraduates.

Highlights

Counsel students and families through escalated financial aid conversations referred by Flyer Student Services staff and EdAmerica, helping them decide how to finance their educational expenses.
Review FAFSA applications, determine and adjust all types of financial assistance, and educate students on loans and other financing options while exercising independent professional judgment.
Serve as lead program manager for a state financial aid program, making sure awards are made accurately and information is shared effectively with staff and students.
Support Flyer Student Services counselors as they advise students and student workers on financial aid.
Partner with the Offices of Student Accounts, the Registrar, Holistic Advisors, and other campus partners to recommend and implement process changes that reduce manual steps for financial aid staff.
Support financial literacy efforts for undergraduate students across campus.
Requires a bachelor’s degree or three years of financial aid experience with progressive responsibility, plus at least two years providing service in a professional, fast-paced, deadline-driven environment.
Preferred background includes two years in a financial aid or campus one stop office, knowledge of student financial aid laws and regulations, and working knowledge of Ellucian Banner and Salesforce CRM.
Preferred education and experience include a master’s degree in business or higher education administration and enrollment management or higher education experience at a private university.
Full-time, exempt staff position reporting to the Senior Associate Director, Flyer Student Services and Financial Aid Service, with no work visa sponsorship available.