Edtech.com's Summary

University of Central Florida is hiring an Assistant Director, International Agent Relations for UCF Global in Orlando, Florida. The onsite role develops, manages, and maintains UCF Global's network of educational agents who recruit international students into its English programs and degree pathways. The assistant director ensures those partnerships are effective, ethical, and compliant, and acts as liaison between agents and internal departments.

Highlights

Develop, renew, and terminate agent agreements in collaboration with the university's legal department, and vet prospective agents by reviewing applications and checking references.
Train agents through virtual sessions, phone, or in-person presentations, and maintain an agent manual covering procedures, application processes, and policies.
Assess agent effectiveness through surveys, focus groups, and performance reports, and track enrollment and revenue generated through agent referrals.
Oversee issuance and tracking of commission payments to agents.
Coordinate with UCF Global Enrollment Services and international student services to process applications and issue I-20s and DS-2019s.
Host visiting agents, organize annual on-campus events, and travel domestically and internationally to build partnerships and visit agent offices.
Bachelor's or master's degree and four or more years of relevant experience, including at least one year of leadership experience.
Expected salary starting at $64,518 for an onsite, full-time role, with preferred experience in international student recruitment and knowledge of SEVIS and F-1/J-1 regulations.

Assistant Director, International Agent Relations Full Description

Assistant Director, International Agent Relations

Job requisition id: R114431

Main Campus, Orlando, Florida

Staff | Full time

Department: UCF Global - UCF Abroad

Unit: Global Central Administration

Work Schedule: Monday through Friday, 8:00 AM to 5:00 PM

Type of Appointment: Regular

Closing at: Oct 22 2026 - 12:00am EDT

The Opportunity

The International Agent Relations Assistant Director is responsible for developing, managing, and maintaining UCF Global’s global network of educational agents who recruit international students into various programs, including the Intensive English Program (IEP), Online English Program (OEP) and degree pathways. This role plays a critical part in achieving international enrollment goals by ensuring agent partnerships are effective, ethical, and compliant with institutional and legal standards. The Assistant Director serves as a liaison between agent partners and internal departments, fostering collaboration to ensure a positive student experience from recruitment through enrollment.

Classification Title: Assistant Director, International Education

Responsibilities

Agent Agreement Management: Develop, renew, and terminate agent agreements in collaboration with UCF's legal department.
Agent Training: Conduct training sessions for agents via virtual platforms, phone, or in-person presentations.
Performance Evaluation: Assess agent effectiveness through surveys, focus groups, and performance reports.
Resource Development: Create and maintain an agent manual outlining procedures, application processes, and college policies.
Professional Development & Market Research: Attend industry conferences, research emerging markets, and stay informed on agent-related regulations.
Enrollment Tracking: Monitor and report on student enrollment and revenue generated through agent referrals.
Commission Management: Oversee the issuance and tracking of commission payments to agents.
Marketing Supervision: Design promotional materials (e.g., presentations, brochures) and manage agent-related content on the UCF Global website.
Agent Communication: Maintain regular communication with agents through newsletters, updates, and timely responses to inquiries.
Issue Resolution: Address and resolve escalated concerns from students or parents related to agent interactions.
Agent Vetting: Review applications from prospective agents, contact references, and ensure completion of required documentation.
Admissions Coordination: Collaborates with UCF Global Enrollment Services and ISSS to process applications and issue immigration documents (l-20s or DS-2019s).
Program Support: Assist the agents and their student groups during arrival and participation in UCF Global programs.
Campus Engagement: Host visiting agents and organize annual on-campus events to strengthen partnerships.
Travel: Travel domestically and internationally to establish new partnerships and conduct site visits to agent offices.

Minimum Qualifications

Bachelor's or Master's degree and 4+ years of relevant experience with at least 1+ year(s) of leadership experience; or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219(6).

Preferred Qualifications

Experience in international education, international student recruitment, enrollment management, or partnership development.
Experience managing relationships with international recruitment agents or global education partners.
Knowledge of international admissions processes, SEVIS, and F-1/J-1 student regulations; DSO experience preferred.
Experience using data and enrollment metrics to evaluate performance and support recruitment strategies.
Strong cross-cultural communication, relationship management, and presentation skills.
Experience with CRM systems, student information systems, and Microsoft Office applications.
Experience developing training materials, presentations, or recruitment resources for external partners.
Ability to travel domestically and internationally to support recruitment and partnership activities.

Special Instructions to the Applicants

All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

This role requires the successful candidate to work on-site at UCF as their primary work location. On-site presence is an essential function of this role.

Expected Salary: $64,518.00 to Negotiable

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law. The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

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Assistant Director, International Agent Relations

Edtech.com's Summary

Assistant Director, International Agent Relations Full Description

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