Edtech.com's Summary

UMass Boston is hiring an Assistant Director of Admissions, Veteran and Military Outreach. The role involves developing and executing recruitment strategies to attract veterans and transfer students, evaluating military and transfer credits, and collaborating with campus partners to support military-affiliated students during the admissions process.

Highlights

Develop and implement recruitment strategies targeting veterans, service members, and transfer students.
Travel to job fairs, community events, and military-focused programs for outreach.
Establish relationships with military units and Veteran Support Organizations (VSOs).
Advise veterans on education benefits and support them through admissions and enrollment.
Conduct application reviews, transfer credit, and military credit evaluations.
Serve as liaison to UMass Boston’s Office of Veteran’s Affairs, Joiner Institute, and Student Veterans Center.
Stay updated on state, federal, and university regulations related to veteran benefits and compliance.
Bachelor’s degree with one to three years’ experience in higher education administration, counseling, customer service, or recruitment required.
Knowledge of military benefits and transcripts, and familiarity with Customer Relationship Management (CRM) systems preferred.
Must have strong communication skills, ability to work independently and in teams, and be available to work evenings and weekends with a valid driver's license and reliable transportation.

Assistant Director of Admissions, Veteran and Military Outreach Full Description

General Summary:

UMass Boston’s Division of Enrollment Management is seeking to hire an Assistant Director for Admissions, Veteran, and Military Outreach. The Assistant Director is responsible for developing and implementing recruitment strategies to attract veterans and transfer students to UMass Boston. This role includes intentional outreach initiatives, application review, military and transfer credit evaluation, and close collaboration with campus partners to support military-affiliated students throughout the admissions process.

Examples of Duties:

Develop and implement a comprehensive recruitment strategy to attract veterans, service members, and their families to the University.

Travel to job fairs, community events, and military-focused programs to recruit and attract veteran and service members to the University
Establish and maintain relationships with National Guard units, Army Reserve units, and military bases.
Arrange and attend two-year college fairs, monthly visits, and veteran’s events
Initiate relationships with external military partners (i.e. Veteran Support Organizations or VSOs) in order to facilitate opportunities to meet and engage with potential students with a military background
Advise veterans of education benefits
Support veteran, military-affiliated families, and dependents of veterans through the admissions and enrollment process
Conduct transfer credit evaluations and evaluation of military credit
Review applications and render admission decisions for freshmen and transfer applicants
Conduct interviews, information sessions and serve as counselor-on-call
Monitor veteran prospects and applications and implement strategies to convert them in the admission funnel
Utilize yield strategies to increase enrollment of veteran and transfer students
Identify marketing collateral needed to engage with veteran populations and work with divisional and university marketing staff to create content
Serve as liaison to UMass Boston’s Office of Veteran’s Affairs, the Joiner Institute and the Student Veterans Center
Stay current with state, federal, and University regulations and policies related to Veteran benefits and compliance
Assist in planning and supporting orientation programming for military-affiliated and veteran students
Serve as agent on the office main telephone queue system
Assist with freshmen and transfer recruitment initiatives
Perform other duties as assigned.

Qualifications:

Bachelor’s degree and a minimum of one-three years of experience in post-secondary administration, counseling, customer service or recruitment required. Ideal candidates will have knowledge of military experience, benefits, and joint service transcripts. Experience in recruitment and familiarity with Customer Relationship Management systems (CRM) is beneficial.

Strong verbal, written communication and organizational skills;
Must be able to work effectively as a team and independently with minimum supervision;
Must be able to deliver service in an environment with an emphasis on customer service, internally and externally;
Must be able to work evenings and weekends;
Must have a valid driver’s license and reliable transportation.

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date.

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting. All other candidates will be considered after that period.

Salary Ranges for the appropriate Pay Grade can be found at the following link:

Grade: 29

Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HRDirect@umb.edu or 617-287-5150.

Original Job Description

General Summary:

Examples of Duties:

Develop and implement a comprehensive recruitment strategy to attract veterans, service members, and their families to the University.

Travel to job fairs, community events, and military-focused programs to recruit and attract veteran and service members to the University
Establish and maintain relationships with National Guard units, Army Reserve units, and military bases.
Arrange and attend two-year college fairs, monthly visits, and veteran’s events
Initiate relationships with external military partners (i.e. Veteran Support Organizations or VSOs) in order to facilitate opportunities to meet and engage with potential students with a military background
Advise veterans of education benefits
Support veteran, military-affiliated families, and dependents of veterans through the admissions and enrollment process
Conduct transfer credit evaluations and evaluation of military credit
Review applications and render admission decisions for freshmen and transfer applicants
Conduct interviews, information sessions and serve as counselor-on-call
Monitor veteran prospects and applications and implement strategies to convert them in the admission funnel
Utilize yield strategies to increase enrollment of veteran and transfer students
Identify marketing collateral needed to engage with veteran populations and work with divisional and university marketing staff to create content
Serve as liaison to UMass Boston’s Office of Veteran’s Affairs, the Joiner Institute and the Student Veterans Center
Stay current with state, federal, and University regulations and policies related to Veteran benefits and compliance
Assist in planning and supporting orientation programming for military-affiliated and veteran students
Serve as agent on the office main telephone queue system
Assist with freshmen and transfer recruitment initiatives
Perform other duties as assigned.

Qualifications:

Strong verbal, written communication and organizational skills;
Must be able to work effectively as a team and independently with minimum supervision;
Must be able to deliver service in an environment with an emphasis on customer service, internally and externally;
Must be able to work evenings and weekends;
Must have a valid driver’s license and reliable transportation.

Application Instructions:

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date.

Salary Ranges for the appropriate Pay Grade can be found at the following link:

Grade: 29

Salary Ranges

This is an exempt union position.

All official salary offers must be approved by Human Resources.

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Assistant Director of Admissions, Veteran and Military Outreach

Edtech.com's Summary

Assistant Director of Admissions, Veteran and Military Outreach Full Description

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