University of Hartford
Assistant Director, Student Financial Assistance
🇺🇸
West Hartford, CT
🕑
Full-Time
💰
$46K - $49K
💻
Financial Aid
🗓️
April 22nd, 2026
Edtech.com's Summary
University of Hartford is hiring an Assistant Director, Student Financial Assistance. The role involves managing the delivery of financial aid to undergraduate students in compliance with federal, state, and university regulations, overseeing daily office operations, and liaising with various university departments, including Athletics Compliance.
Highlights
- Counsels prospective and enrolled students and families on financial aid programs, requirements, and procedures.
- Serves as a primary resource on financial aid regulations and program components, ensuring compliance and recommending process improvements.
- Processes financial aid applications, performs needs analysis, and awards financial aid according to regulations and policies.
- Assists Associate Director in daily office activities, business process improvements, and student employee projects.
- Maintains relationships with university departments and external agencies to support student financial aid procurement.
- Supports the Office of Admission during on-campus recruitment events.
- Ensures adherence to NCAA, America East, and university rules, particularly concerning Athletics Compliance and student athletes.
- Requires a Bachelor’s degree and the ability to work effectively with diverse groups.
- Salary range budgeted between $45,868 and $49,375 based on experience.
- Position requires a 40-hour work week, normal office environment, and some travel including overnight stays.
Assistant Director, Student Financial Assistance Full Description
Assistant Director, Student Financial Assistance
Position Information
Position Title | Assistant Director, Student Financial Assistance
FLSA Classification | EX
Reports to | Director, Student Financial Assistance
Salary Range | G
Weeks Per Year | 52
Work Week | 40 hours (minimum)
Position Summary | Assumes responsibility for performing duties related to the delivery of student financial assistance for both incoming and returning undergraduate students in accordance with federal and state regulations as well as University policies and procedures. Assumes responsibility for adherence to rules and regulations governing University, America East and the NCAA, including assisting in the education process extended to alumni and the community. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.
Hiring Range | Starting salary is budgeted between $45,868 and $49,375 depending upon experience
FLSA Classification | EX
Reports to | Director, Student Financial Assistance
Salary Range | G
Weeks Per Year | 52
Work Week | 40 hours (minimum)
Position Summary | Assumes responsibility for performing duties related to the delivery of student financial assistance for both incoming and returning undergraduate students in accordance with federal and state regulations as well as University policies and procedures. Assumes responsibility for adherence to rules and regulations governing University, America East and the NCAA, including assisting in the education process extended to alumni and the community. Performs all duties in full support of the University’s mission, understanding that the positive and effective execution of these duties are instrumental to the education of the University’s students.
Hiring Range | Starting salary is budgeted between $45,868 and $49,375 depending upon experience
Key Responsibilities
Counsels prospective and enrolled students and their families on the various financial aid programs and opportunities at the University, advising on the requirements and procedures in order to be considered for and maintain financial aid awards. Fields telephone inquiries, gathering necessary background data to provide quality customer service and necessary follow-up information. Ensures inquiries from parents and students are addressed utilizing e-mail, telephone and mail regarding student financial aid, providing general guidance as to processes and application status. Serves as a primary authoritative resource for various components of the financial aid program. Maintains awareness of changes to regulations, laws, and best practices in the field of financial aid and changes in designated programs and/or processes. Will regularly monitor and address changes needed to the complex R2T4 Process. Maintains compliance, consistency and customer-oriented focus in the completion of specialty components of financial aid. Recommends changes as needed to the Associate Director and Director. Will serve as primary liaison to Athletics Compliance and prospective student athletes. Reviews and processes financial aid applications as needed. Performs needs analysis, assesses and awards financial aid to students based on federal regulations and University policies and procedures. Assists the Associate Director of Student Financial Aid in the oversight of daily office activities, including but not limited to assisting with process changes, directing student employee projects, and suggesting business process improvements. Establishes, cultivates, and maintains effective working relationships with other University departments, as well as external agencies, acting as a liaison in efforts to assist students in procuring financial aid. Assists the Office of Admission at various on-campus recruitment functions. Performs other related duties as assigned.
Counsels prospective and enrolled students and their families on the various financial aid programs and opportunities at the University, advising on the requirements and procedures in order to be considered for and maintain financial aid awards. Fields telephone inquiries, gathering necessary background data to provide quality customer service and necessary follow-up information. Ensures inquiries from parents and students are addressed utilizing e-mail, telephone and mail regarding student financial aid, providing general guidance as to processes and application status. Serves as a primary authoritative resource for various components of the financial aid program. Maintains awareness of changes to regulations, laws, and best practices in the field of financial aid and changes in designated programs and/or processes. Will regularly monitor and address changes needed to the complex R2T4 Process. Maintains compliance, consistency and customer-oriented focus in the completion of specialty components of financial aid. Recommends changes as needed to the Associate Director and Director. Will serve as primary liaison to Athletics Compliance and prospective student athletes. Reviews and processes financial aid applications as needed. Performs needs analysis, assesses and awards financial aid to students based on federal regulations and University policies and procedures. Assists the Associate Director of Student Financial Aid in the oversight of daily office activities, including but not limited to assisting with process changes, directing student employee projects, and suggesting business process improvements. Establishes, cultivates, and maintains effective working relationships with other University departments, as well as external agencies, acting as a liaison in efforts to assist students in procuring financial aid. Assists the Office of Admission at various on-campus recruitment functions. Performs other related duties as assigned.
Posting Detail Information
Posting Number | PS1187P
Working Conditions | Normal office situation
Requires travel, including overnight stays.Light lifting or carrying 25 lbs. or less
Education | Bachelor’s Degree Required
Physical Effort | Typically sitting at a desk or table, Light lifting or carrying, 25lbs or less. Intermittently sitting, standing, stooping.
Special Skills | The ability to work effectively with diverse groups.
Desired Start Date |
Position End Date (if temporary) |
Close Date |
Open Until Filled | Yes
Special Instructions Summary
Quick Link for Internal Postings | https://hartford.peopleadmin.com/postings/7688
Working Conditions | Normal office situation
Requires travel, including overnight stays.Light lifting or carrying 25 lbs. or less
Education | Bachelor’s Degree Required
Physical Effort | Typically sitting at a desk or table, Light lifting or carrying, 25lbs or less. Intermittently sitting, standing, stooping.
Special Skills | The ability to work effectively with diverse groups.
Desired Start Date |
Position End Date (if temporary) |
Close Date |
Open Until Filled | Yes
Special Instructions Summary
Quick Link for Internal Postings | https://hartford.peopleadmin.com/postings/7688
Supplemental Questions
Required fields are indicated with an asterisk (*).
- What is the highest level of education attained?
- GED
- High School Diploma
- Technical School, Certification or Apprenticeship
- Associates Degree
- Bachelors Degree
- Masters Degree
- Knowledge of a highly advanced professional discipline. (e.g., Ph.D, M.D., J.D., or equivalent doctoral degree required.)
- How did you hear about this employment opportunity?
- Public Job Posting
- Internal Job Posting
- Agency Referral
- Advertisement/Publication
- Personal Referral
- Website
- Other
Documents Needed to Apply
Required Documents
Optional Documents
Optional Documents
- Resume
- Cover Letter
- Letter of Recommendation - Staff
- Statement on Inclusive Excellence and Belonging
200 Bloomfield Avenue
West Hartford, CT 06117
West Hartford, CT 06117
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