Edtech.com's Summary

Stanbridge University is hiring a Financial Aid Officer to support students through the financial aid process while ensuring compliance with federal, state, and institutional regulations. The role involves guiding students, processing financial aid applications, maintaining accurate records, and collaborating with various departments to resolve financial aid issues.

Highlights

Guide students through financial aid applications, document collection, and counseling sessions
Review and evaluate financial aid eligibility for federal, state, and institutional programs
Ensure compliance with Title IV and other financial aid regulations
Partner with admissions, student services, and academic departments to resolve issues
Assist with policy development, process improvements, audits, and reporting
Requires Bachelor’s degree in Finance, Accounting, Education, or related field
Experience with financial aid or regulated administrative environments and knowledge of federal/state aid programs
Proficiency in Microsoft Office and financial aid or student information systems
Compensation ranges from $24.00 to $27.00 per hour based on education and experience
Employee benefits include health care, retirement plan, paid time off, and wellness programs

Financial Aid Officer Full Description

Financial Aid Officer

Stanbridge University is seeking a detail-oriented and student-focused Financial Aid Officer to support students through the financial aid process while ensuring full compliance with federal, state, and institutional regulations.

This role plays a critical part in student success by providing accurate guidance, maintaining compliant records, and supporting the administration of Title IV and other financial aid programs. The ideal candidate is organized, service-oriented, and comfortable working in a highly regulated, deadline-driven environment.

Essential Functions

Student Support & Counseling

Guide students through the financial aid process, including applications, document collection, and required submissions
Conduct financial aid presentations and one-on-one counseling sessions
Explain financial aid options, eligibility, and student responsibilities clearly and accurately

Financial Aid Processing & Compliance

Review and evaluate financial aid applications to determine eligibility for federal, state, and institutional programs
Verify student documentation in accordance with Title IV and institutional requirements
Maintain accurate and complete student financial aid records

Regulatory & Program Knowledge

Ensure compliance with federal, state, and institutional financial aid regulations
Stay current on updates to Title IV programs and related policies
Apply regulatory knowledge to daily processing and student advising

Cross-Functional Collaboration

Partner with admissions, student services, and academic departments to resolve financial aid issues
Provide timely and accurate support to students and internal stakeholders
Assist in resolving complex or escalated financial aid situations

Process Improvement & Support

Assist in the development and refinement of financial aid policies and procedures
Support initiatives to improve efficiency, accuracy, and student experience
Participate in audits, reporting, and compliance reviews as required

Qualifications

Required

Bachelor’s degree in Finance, Accounting, Education, or a related field
Experience in financial aid, student services, or a regulated administrative environment
Working knowledge of federal and state financial aid programs and regulations (Title IV preferred)
Strong attention to detail and ability to manage multiple priorities in a deadline-driven environment
Excellent communication skills with the ability to explain complex information clearly
Proficiency in Microsoft Office and financial aid or student information systems

Preferred

Experience working in higher education financial aid
Experience with financial aid systems or student information systems
Familiarity with audits, compliance reviews, or verification processes
Strong customer service skills with a student-centered approach

Compensation

$24.00–$27.00 per hour
Compensation is based on education, experience, and internal equity considerations

Conditions of Employment

A job-related assessment may be required during the interview process
Must be able to perform each essential duty satisfactorily and be physically present on campus as required
Employment verification will be conducted to validate work experience per accreditation standards
Offers of employment are contingent upon successful completion of a background check
Official transcripts are required prior to hire; degrees earned outside the United States must be evaluated by a recognized credential evaluation service for U.S. equivalency
Must be legally authorized to work in the United States without sponsorship
Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions

Work Environment

Standard office environment with frequent interaction with students and departments
Duties are typically performed while sitting at a desk or computer workstation
Subject to frequent interruptions, high volume of student inquiries, and regulatory deadlines

Physical Demands

Regularly sits for extended periods
Proficient in using electronic keyboards and office equipment
Effective verbal communication in person and by phone
Ability to lift, carry, and/or move objects weighing 10–25 pounds as needed

Employee Benefits

Health Care Plan (Medical, Dental & Vision)
Retirement Plan (401k)
Exciting university events
Seasonal motivational health and wellness challenges
Work/Life Balance initiatives
Onsite wellness program
Life Insurance (Basic, Voluntary & AD&D)
Paid Time Off (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)

Institutional Values

Diversity and Inclusion: Stanbridge University is committed to fostering an inclusive learning environment that reflects diverse backgrounds and perspectives
Innovation and Technology: We embrace advanced tools and systems to improve operational efficiency and student support
Community Engagement: Through initiatives such as Stanbridge outREACH, we contribute to local and global communities

Equal Opportunity Employer

Stanbridge University is an Equal Opportunity Employer. We are committed to building a diverse and inclusive workplace and do not discriminate on any protected basis. All qualified applicants are encouraged to apply.

Original Job Description