Rutgers University
Assistant Help Desk Supervisor
🇺🇸 Piscataway, NJ
🕑 Full-Time
💰 $62K - $95K
💻 Other
🗓️ August 12th, 2025
Edtech.com's Summary
- Creates and supports instructional technology equipment such as computers, projectors, microphones, and cameras in classrooms.
- Provides phone, remote, and in-person support in the evenings, performing troubleshooting and repair.
- Assists with building and installing classroom technology and coordinates help desk activities.
- Requires working knowledge of desktop software and operating systems with two years of combined education and experience.
- Must have good communication, consultative, organizational skills, and computer literacy.
- Familiarity with audio/visual equipment, conferencing technology, and user support is preferred.
- Must possess a valid driver's license and have a clean driving record to travel as needed.
- Physical demands include the ability to lift 40 pounds and perform repair work including ladder use.
- Full-time position with a salary range of $61,835 to $94,607 and competitive benefits including medical, retirement, and educational benefits.
- Position is part of the Admin Assembly (MPSC) union and aligned with a 37.5-hour work week, primarily evening shifts.
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