University of California - Irvine logo

University of California - Irvine

Assistant II- Referral Center- FT Day Shift

🇺🇸 Remote - Irvine, CA

🕑 Full-Time

💰 $25 - $36 per Hour

💻 Operations

🗓️ August 1st, 2025

Edtech.com's Summary

University of California, Irvine is hiring an Assistant II for the Referral Center on a full-time day shift. The role involves managing relationships with internal and external referral sources, including medical groups, health plans, and community physicians, while handling a high volume of communications and supporting patient registration and scheduling systems.

Highlights

  • Manage relationships with referral entities such as medical groups, IPAs, health plans, and community physicians.
  • Work in a high volume Referral Center environment requiring extensive telephone communication.
  • Utilize hospital-based registration and scheduling systems to register patients.
  • Required technical skills include working knowledge of MS Office and understanding of medical terminology and insurance programs.
  • Minimum 1 to 2 years of customer service experience in healthcare.
  • Strong communication, problem-solving, negotiation, and research skills are essential.
  • Preferred experience includes call center work and bilingual abilities in English with Spanish and/or Vietnamese.
  • Hourly pay ranges from $25.45 to $36.05.
  • Employment requires background check, live scan, vaccination compliance, and other standard conditions.
  • UCI Health serves a large population in Orange County and surrounding regions and is nationally recognized for specialty care.