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Work experience or education that is NOT included on the application will NOT be considered when screening your application. Please include ALL work experience and education on the application to ensure that you receive the appropriate credit toward qualification for this position.
Classification Title | University Program Associate
Working Title | Assistant to the Senior Associate Dean
Location | Boone, NC
Job Category | 5
Position Number | 059611
Not Eligible for Visa Sponsorship | VISA sponsorship is not available for this position. All candidates must be eligible to work and live in the U.S
Department | College of Business - 255000
Primary Purpose of Position | This role provides ongoing administrative support to the Associate Dean of Undergraduate Programs and Administration within the Walker College of Business.
Minimum Qualifications | Bachelor’s degree; or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions.
License/Certification Required Essential Job Functions | The Walker College of Business at Appalachian State University is dedicated to delivering transformational educational experiences that prepare and inspire students to become ethical, innovative, and engaged business leaders who make a positive impact both locally and globally. Within this mission-driven environment, this position plays a vital role in the
College’s Dean’s Office. Serving as a key support resource to the Senior Associate Dean of Undergraduate Programs and Administration, the role contributes to the effective management of academic, administrative, and stakeholder-focused initiatives across the College through the following essential job functions:
Provide comprehensive administrative support to the Senior Associate Dean overseeing Undergraduate Programs and Administration. Serve as a key backup for the Dean’s Office, offering administrative support across multiple functional areas as needed. Exercise independent judgment and make decisions in coordination with, or on behalf of, the Senior Associate Dean during their absence. Oversee the College’s scholarship budgets and administer scholarship awards. Coordinate and manage the College’s curriculum proposal and approval processes. Lead the planning and execution of major College events, including the Scholarship Reception, Beta Gamma Sigma Induction, and Honors Convocation. Act as a primary point of contact for College constituents, including faculty, staff, students, parents, alumni, and donors. Maintain regular communication with department chairs, administrative staff, the budget director, director of development, associate deans, and the assistant to the dean regarding scholarships, budgets, curriculum matters, and other College operations. Represent the College at University and College-wide meetings, programs, and events.
Knowledge, Skills, & Abilities Required for this Position | Ability to create, modify, and manage databases, Excel worksheets, Google Workspace, and Word documents. Knowledge of and ability/skill to use Banner, Dashboard and e-Print or demonstrated ability to leverage technology to meet business needs. Outstanding interpersonal and communication skills. Budget management skills. Problem-solving and troubleshooting capability.
Preferred Qualifications | Bachelor’s degree and demonstrated possession of knowledge, skills, and abilities gained through two years of office assistant/secretarial experience. Ability to create, modify, and manage databases, Excel worksheets, Google Workspace, and Word documents. Experience with Banner, Dashboard and e-Print. Self-starter. Team-player. Excellent reasoning skills.
Required Functional Competencies to Successfully Perform Job Duties. |
Knowledge: Program & Organization:Possess significant operational knowledge of the purpose of the WCOB’s organization, including its mission, goals, priorities, commitments, and outcomes. Apply such knowledge in assisting the Associate Dean in WCOB Faculty Committee meetings, including the Faculty Development Committee, Grade Appeal Committee, and other committees chaired by the Associate Dean.
Possess significant knowledge of the curricular and co-curricular programs of the WCOB. Apply such knowledge in assisting the Associate Dean in WCOB Undergraduate Curriculum Committee meetings, managing the flow of information in AP&P process. Possess considerable awareness of extra-curricular programs, and internal and external constituents, including students, staff, administrators, parents, alumni, recruiters, and donors, along with prospective students, faculty, and donors. Apply such knowledge in management of WCOB scholarship program and in assisting the Dean’s Office in organizing and staging WCOB activities (e.g., Scholarship Reception, WCOB Honors Convocation, Business Connections, and CEO Lecture). Apply knowledge of practices, policies, laws, rules, and regulations in all work related to scholarship awards, the curriculum approval process, access to student information, and all related duties. Possess knowledge of office technology and other software necessary for the most efficient performance of duties (e.g., Microsoft Office products, Banner, Dashboard, Google Workspace, Curriculog, Scholarship Administration Software). Continuously improve processes using applicable technology, web-based data systems and programs.
Information/Record Administration:Develop and recommend new approaches to improve records and information management. Create and maintain scholarship budgets, scholarship management software, Dashboard, e-Print reports, and spreadsheets for managing events including Beta Gamma Sigma, Honors Convocation, Scholarship Reception, and Faculty/Staff Awards. Track all WCOB curriculum proposals through the curriculum approval process. Manage all scholarship information through scholarship software and local backup systems. Create and serve as content assistant for all Associate Dean’s committee work groups.
Communication:Explain application of budget, scholarship, and curriculum proposal procedures to students, faculty, staff, parents, and donors. Maintain current knowledge of WCOB and University policies and procedures. Represent the Associate Dean to constituents, including faculty, staff, students, parents, and donors. Coordinate work flow of Associate Dean’s office. Answer and direct incoming calls to the Associate Dean’s office. Greet and assist visitors to the Associate Dean’s office. Assist the Associate Dean in other administrative ways as needed.
Type of Position | Permanent Full-Time
Staff/Non-Faculty | Staff/Non-Faculty
Appointment Type | 1
Work Schedule/Hours | Monday – Friday, 8:00 am – 5:00 pm; occasional nights and weekends
Number of Hours Per Week | 40
Number of Months Per Year | 12
Mandatory Staff | No
Physical Demands of Position | To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Overall Competency Level | Advanced
Salary Grade Equivalency | GN09
Salary Range |
Anticipated Hiring Range | $48,004-$51,422
Pay will be commensurate with applicant competencies, budget, equity and market considerations.
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