Edtech.com's Summary

University of Maryland Global Campus is hiring an Assistant Vice President, Academic Experience Engineering in the Office of the Senior Vice President and Chief Information Officer. The role leads the teams that engineer, modernize, and support the applications and platforms behind UMGC’s teaching and learning environment, including the learning management system, curriculum and course management systems, and virtual labs. It reports to the Vice President, Platform Engineering.

Highlights

Lead application engineering teams supporting the LMS, curriculum and course management systems, virtual labs, assessment tools, and faculty-facing applications.
Develop and execute teaching and learning application strategy and modernization plans with enterprise and domain architecture.
Own the engineering, integration, and escalated support of learning platforms, along with the academic experience engineering budget.
Provide leadership on lifecycle planning, technical debt reduction, performance, capacity, and Tier 3 issue resolution so critical academic technology stays reliable and secure.
Set engineering governance and quality measures with architects, Quality Management, and Release Enablement, and lead major incident response and on-call readiness.
Manage vendor relationships and partner with academic and business leaders, cybersecurity, data, and IT operations teams.
Lead and develop application engineering managers, solution architects, and engineers through workforce planning, coaching, and succession planning.
Bachelor’s degree and at least 10 years of progressive application engineering experience, including seven years leading technical teams; hybrid with 2-3 days a week in the Adelphi office at $210,000 to $225,000.

Assistant Vice President, Academic Experience Engineering Full Description

Assistant Vice President, Academic Experience Engineering

Office of the Senior Vice President & Chief Information Officer, University of Maryland Global Campus | Adelphi, MD | Hybrid: 2-3 days a week in office | Exempt, Regular, Full-Time

Job Ref: 10026517

Hiring range: $210,000 - $225,000

About the Role

University of Maryland Global Campus (UMGC) seeks an experienced servant leader as our next Assistant Vice President, Academic Experience Engineering (AVP). Reporting to the Vice President, Platform Engineering, this AVP is responsible for leading teams handling the engineering, modernization, escalated support, and continuous improvement of the applications and platforms that enable UMGC’s teaching and learning environment. This role oversees application engineering teams supporting the Learning Management System (LMS), Curriculum and Course Management Systems (CCMS), virtual labs, instructional technology applications, academic content and assessment solutions, faculty-facing tools, as well as related learning platforms and integrations.

The AVP collaborates with academic and business leaders, Business Relationship Managers, Enterprise Architecture, Domain and Solution Architects, Data, Integrations, Cybersecurity, Quality Management, Release Enablement, IT Operations, and external partners to deliver secure, accessible, scalable, and reliable solutions that advance instructional effectiveness, learner success, and UMGC’s academic priorities.

Position is hybrid with 2-3 days/week in office. Relocation to the Maryland/DC/Northern Virginia metro area is preferred.

Specific Responsibilities

Teaching & Learning Applications Strategy, Modernization & Domain Alignment. Partner with enterprise and domain architecture to develop and execute applications strategies and investments across multiple technology domains, initiatives, modernization, and lifecycle plans ensuring alignment with architecture standards, business priorities, cybersecurity requirements, and technology direction.
Learning Platform Engineering, Integration & Solution Delivery. Accountable for high quality, efficient design, development, configuration, integration, testing, implementation, and escalated support of the LMS, curriculum and course management platforms, virtual labs, instructional applications, assessment tools, academic content solutions, and related technologies; also responsible for the academic experience engineering budget.
Application Lifecycle Management, Reliability & Service Excellence. Work with architects to provide leadership for teaching and learning application lifecycle planning, platform currency, technical debt reduction, performance optimization, capacity management, Tier 3 issue resolution, service continuity, and continuous improvement.
Engineering Governance, Quality, Accessibility & Delivery Performance. Partner with domain architects to establish engineering governance and performance measures while collaborating with Quality Management and Release Enablement teams to support effective testing, usability validation, quality assurance, release readiness, and deployment activities.
Academic Partnership, Technology Enablement & Vendor Management. Partner with Business Relationship Managers, Enterprise Architecture, Architects, PMO, business leaders, Data, Integrations, Cybersecurity, and IT Operations to understand requirements, evaluate solutions, manage vendor relationships, and deliver technology that enables UMGC objectives and digital initiatives.
Leadership, Workforce Development & Organizational Effectiveness. Lead and develop application engineering managers, solution architects, and engineers through workforce planning, talent development, succession planning, coaching, performance management, and organizational leadership practices.
Technology Policy Advisory. Assist the Information Technology Policy Administrator with UMGC technology policy development and refinement.
Incident & Problem Management Leadership. Provide leadership for major incident response, escalation management, and operational resilience; oversee on-call readiness and coverage for critical off-hours support, and drive post-incident reviews, root cause analysis, problem management, and continuous service improvement.

Required Education & Experience

A demonstrated ability to get things done and deliver results. An earned Bachelor’s degree from an accredited institution in Information Technology, Computer Science, Information Systems, Software Engineering, Educational Technology, Business, or a related field, or an equivalent combination of education and experience; at least 10 years of progressive experience in application engineering, software development, enterprise applications, educational technology, or related disciplines, including seven (7) years leading technical teams; hands-on experience in software engineering, solution architecture, product engineering, enterprise application integration, and cloud-based technology platforms; experience managing and supporting low-code, no-code, open-source, and commercial enterprise platforms; experience supporting mission-critical applications, application modernization, systems integration, and application lifecycle management; proven ability to collaborate with academic and business stakeholders, architects, cybersecurity, operations, and vendor partners while managing budgets and technology investments; and demonstrated expertise in SDLC, Agile and DevOps methodologies, engineering governance, vendor management, and cross-functional leadership.

Preferred Education & Experience

An earned Master’s degree in Information Technology, Computer Science, Information Systems, Software Engineering, Educational Technology, Instructional Technology, Business Administration, Higher Education Administration, or a related field; experience directing the engineering, modernization, integration, architecture, and lifecycle management of learning management systems, curriculum and course management platforms, virtual labs, assessment solutions, and instructional technologies; demonstrated success leading cloud adoption, application modernization, enterprise architecture alignment, digital transformation, accessibility, and technical debt reduction in complex, multi-stakeholder environments; experience with enterprise architecture frameworks such as TOGAF, API and integration patterns, application security, and performance optimization; experience managing strategic technology vendors, contracts, and software licensing; and prior experience supporting higher education or online learning environments. Professional certifications in project management, Agile, enterprise architecture, cloud platforms, DevOps, accessibility, or IT service management are desirable.

All submissions should include a cover letter and resume.

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