Associate Dean of Students and Director for Student Support and Case Management

Edtech.com's Summary

North Carolina A&T State University is hiring an Associate Dean of Students and Director for Student Support and Case Management. This role leads campus and community strategies to support students facing various challenges including behavioral, mental health, physical health, and basic needs, while managing programs such as Aggie C.A.R.E. and serving as a liaison with internal and external partners to provide case management, interventions, referrals, and follow-up support.

Highlights

Lead a team administering Aggie C.A.R.E., Behavioral Intervention Team, and Aggie Source resource programs.
Manage case management database systems and ensure compliance with UNC Policy 1300.7 on Behavioral Threat Assessment and Management Teams.
Provide direct case management services including interventions, referrals, and student follow-up support.
Collaborate with student affairs, faculty, healthcare providers, families, and community partners.
Support student conduct administration and serve as a hearing officer when needed.
Required qualifications include a master’s degree in related fields, seven years of progressive higher education leadership, and experience in student conduct, crisis management, and technology-based case management systems (e.g., Maxient).
Preferred qualifications include engagement with ASCA, NaBITA, or similar organizations, R1 university experience, and a doctorate in a relevant field.
Salary commensurate with education and experience; permanent full-time appointment, non-tenure track.
Position reports to Associate Vice Chancellor for Student Affairs and Dean of Students, with dual reporting to the Chief of Police.
Employee benefits include health insurance, retirement plans, paid holidays, and employee discounts; position may be eligible for remote or hybrid work with residency required within North Carolina commuting distance.

Associate Dean of Students and Director for Student Support and Case Management Full Description

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Please see Special Instructions for more details.

You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran's Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity.

Employee Benefits available to NC A & T permanent employees include the following and more;

Accrued Vacation and Sick Leave for Eligible Employees
Community Service Leave
Aetna – State Health Benefits of North Carolina
NCFlex - Vision, Dental, Flexible Spending Account, Life Insurance and more
12 Paid Holidays
Teachers and State Employees Retirement System (TSERS)
Optional Supplemental Plans - 401k, 403b, 457b and 457
Employee Assistance Program (EAP)
Campus Recreation Center Discount
University Bookstore Discount
and more

This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.

Posting Details

Classification Information

Classification Type	EHRA

Position Overview

Primary Purpose of Position	Reporting to the Associate Vice Chancellor for Student Affairs & Dean of Students, the Associate Dean of Students & Director forStudent Support and Case Management serves as a deputy to the Associate Vice Chancellor for Student Affairs and Dean of Students supporting the University’s Student Community, Advocacy and Support strategic area. The Associate Dean of Students and Director of Student Support and Case Management will lead a comprehensive portfolio of campus and community strategies that support students’ facing obstacles that may impact their success. These challenges may include behavioral and/or mental health, physical health, basic needs resources, etc. The Associate Dean of Students and Director of Student Support and Case Management will assist the Associate Vice Chancellor for Student Affairs and Dean of Student with a dual reporting line to the Associate Vice Chancellor and Chief of Police, in ensuring compliance with UNC Policy 1300.7: Regulation on Behavioral Threat Assessment and Management Teams. The Associate Dean of Students and Director for Student Support and Case Management will lead a team that administers the Aggie Campus Assessment, Response and Evaluation (C.A.R.E.), Behavioral Intervention Team (BIT) and Aggie Source (food pantry and professional clothing) and other resources to support students and will facilitate students’ connection with off-campus resources for housing, social services and other community resources, and will serve as the primary administrator for case management database management system and distribution of case management cases, ensuring accurate data entry and collection for all cases. and will provide direct case management services to students that include interventions, referrals, and follow-up support. The Associate Dean of Students and Director of Student Support and Case Management will collaborate closely with student affairs partners, faculty and academic colleagues, healthcare providers and families to support students. The Associate Dean of Students and Director of Student Support and Case Management may support student conduct administration serve as a designated hearing officer as needed.
Primary Function of Organizational Unit	The Office of the Dean of Studentsleads university strategies to connect students to coordinated, integrated resources, advocacy, and guidance that foster belonging, uphold shared community standards, and help students navigate challenges so they can thrive academically, personally, and socially through the following operations: Student Conduct and Conflict Resolution; Student Support and Case Management, Aggie C.A.R.E., threat assessment, behavioral intervention, and case management services; Aggie Source (basic needs resources), Off-Campus Living and Community Partnerships, Parent and Family Partnerships and Graduate Student Life in partnership with the Graduate College. The Office of Housing and Residence Life will function as a constituent of the Office of the Dean of Students to ensure coordinated community standards and crisis response.
Minimum Requirements	· Master’s degree in higher education, student affairs, counseling, social work, or a related field. · Minimum of seven years of progressive leadership and supervision experience in a post-secondary setting, with at least three years directing a department or function area within student affairs. · Extensive experience in student conduct, threat assessment, behavioral intervention, and crisis management operations. · Strong background in technology-based student conduct and case management record system governance (i.e. Maxient). · Demonstrated leadership, sound judgment, political acumen, and discernment during challenging circumstances. · Strong background in policy development and compliance and knowledge of local, state and federal laws and proceedings related to college students. · Excellent organization, communication and problem-solving skills. · Evidence of strong interpersonal communications skills and ability to cultivate strong partnerships with different stakeholders.
Preferred Years Experience, Skills, Training, Education	· Current engagement or leadership with ASCA, HECMA, NaBITA, or other related organizations focused on case management and threat assessment in college and university settings strongly preferred. · Prior experience at a large, public, R1 university setting. · Demonstrated success at institutions with a comparable mission. · Doctorate in higher education, student affairs or related field and experience managing crisis, threat assessment and parent and family communications, preferred.
Required License or Certification
Is this position eligible for a remote or hybrid work arrangement, consistent with university and state policies.	On-site (Employees are primarily in the office and/or have a critical job requirement that requires dedicated office space on-site)

Position Information

Working Title	Associate Dean of Students and Director for Student Support and Case Management
Position Number	007734
Recruitment Salary Range	Commensurate with Experience and Education
FLSA	Non-Exempt
Appointment Type	Permanent - Full-time
Tenure Track	No
FTE
If Time Limited, Appointment Length
Organizational Division	Dean of Students
Organizational Location	VC for Student Affairs
Organizational Unit	Dean of Students

Posting Detail Information

Posting Number	EPA3042
Open Date	04/07/2026
Close Date - for postings that do not use Open Until Filled
Open Until Filled	Yes
Open Until Filled Minimum Application Period Postings: Positions remaining posted after this date are continuing to accept applications, but may close at any time. Applications received by this date will receive full consideration, applications received after this date may receive consideration depending upon the status of the search
Date Position Available	07/01/2026
Special Instructions to Applicant	You must complete and submit an electronic application for employment to be considered. Resumes will not be accepted in lieu of completing an electronic application. Applicants seeking Veteran’s Preference must attach a DD 214 form. Certificate of Release or Discharge from Active Duty with your application during the process of applying to the job posting. Final candidates are subject to criminal and sex offender background checks. North Carolina A&T State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States. North Carolina A&T State University is an Equal Opportunity and Affirmative Action Employer. No one who applies or seeks employment will be denied admission to or employment at North Carolina A&T State University on the basis of race, religion, color, national origin, sex, age, disabling condition, veteran status, political affiliation, genetic information or sexual orientation and sexual identity. Employee Benefits available to NC A & T permanent employees include the following and more; Accrued Vacation and Sick Leave for Eligible Employees Community Service Leave Aetna – State Health Benefits of North Carolina NCFlex – Vision, Dental, Flexible Spending Account, Life Insurance and more 12 Paid Holidays Teachers and State Employees Retirement System (TSERS) Optional Supplemental Plans – 401k, 403b, 457b and 457 Employee Assistance Program (EAP) Campus Recreation Center Discount University Bookstore Discount and more This position may be eligible for a remote or hybrid work arrangement, consistent with university and state policies. N.C. A&T employees are generally required to reside in North Carolina, within a 2-hour commuting distance of their assigned duty station.
Quick Link	https://jobs.ncat.edu/postings/40094

Supplemental Questions

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Applicant Documents

Required Documents

Resume
Cover Letter

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Contact Division of Human Resources
Phone: (336) 334-7862
Fax: (336) 285-2799
Email: hr@ncat.edu

1020 E. Wendover Ave. Suite 109 Greensboro, NC 27405

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Original Job Description