Edtech.com's Summary

Oregon Health & Science University is hiring an Associate Director, Advanced Practice Operations. This role leads administrative and operational oversight of Advanced Practice Providers across the health system, implements strategic plans, supports APP managers, and ensures compliance with union agreements and organizational standards.

Highlights

Provide operational leadership for APP teams across hospital-based specialties.
Oversee APP Managers and Lead APPs with a structured reporting model.
Implement standardized policies for staffing, scheduling, and performance expectations.
Partner with department leadership to translate strategic priorities into measurable operational plans.
Maintain clinical FTE and carry out clinical, educational, and quality improvement duties.
Require Master's degree in nursing or physician associate studies and at least 5 years of advanced practice clinical experience.
Minimum 3 years of progressive leadership experience and current Oregon NP or PA licensure with prescriptive privileges.
Strong knowledge of advanced practice compliance, credentialing, and professional practice evaluation.
Skilled in performance coaching, mentoring, and operational risk management.
Preferred doctoral degree and experience in academic health system operational leadership.

Associate Director, Advanced Practice Operations Full Description

Department Overview:

Working in partnership with the Director of Advanced Practice, the Associate Director of Advanced Practice Operations provides direct administrative and operational leadership for Advanced Practice Providers (APPs) across OHSU Health.

This role is responsible for operationalizing the strategic vision of the Office of Advanced Practice (OAP), OHSU Practice Plan (OPP), and OHSU Health through direct oversight of APP Managers and Lead APPs and implementation of standardized administrative and clinical operations aligned with the APU Collective Bargaining Agreement (CBA).

The Associate Director serves as a key operational partner to departments, divisions, clinical unit administrators, and clinical leaders to ensure continuous coverage reporting structures, fiscal stewardship, productivity oversight, contract compliance, and high-performing APP teams.

The Associate Director reports directly to the Director of Advanced Practice and works within the OHSU Practice Plan (OPP) in close collaboration with Health System, School of Medicine (SOM), and School of Nursing (SON) leadership.

This position is not represented by Advanced Practice United.

Hospital-Based Specialties
Provides enterprise operational leadership for Advanced Practice Provider teams across hospital-based specialties, advancing APP-led practice models that support high-performing teams, optimize patient access and coverage, and implement standardized operations aligned with OHSU Health strategy.

Function/Duties of Position:

Education & Quality Improvement:

Supports orientation and education of APPs on the care standards and protocols at OHSU and in the clinical unit/department.
Collaborates with multidisciplinary and interprofessional care team members to establish or revise clinical pathways and patient education materials in alignment with APU contract.

Administrative Leadership and Direct Reporting:

Provides direct administrative support for the APP Manager(s) and ensures structured reporting relationships for Lead APPs through APP Managers in alignment with OAP governance.
Establishes and sustains an APP-led reporting model for managers, leads, and clinical APPs and directly reports to the Director of Advanced Practice.
Defines clear expectations, role delineation, and performance standards for APP Managers and Leads; performs evaluations as indicated.
Ensures implementation of standardized operational policies for staffing, scheduling, and performance expectations across departments.
Escalates systemic workload, work-expectation, or operational risks through established governance and leadership pathways to mitigate risk and promote APP professional fulfillment.

Strategy and Operational Implementation:

Serves as operational partner to department chairs, division heads, clinical unit administrators, and medical directors.
Translates OAP/OPP/OHSU Health strategic priorities into operational plans with measurable outcomes in partnership with healthcare and practice plan leaders.
Implements new initiatives related to care redesign, workforce deployment, and access improvement with local and health system partners.
Monitors clinical workload, scheduling equity, and coverage standards across care settings and ensures staffing models meet patient access, equity, and coverage requirements.
Partners in development and monitoring of productivity, practice models, and financial performance to meet enterprise goals.
Maintains collaborative, matrixed relationships with: OHSU Healthcare leadership, OHSU Practice Plan, OHSU School of Medicine and OHSU School of Nursing.

Support for APP Manager:

Provides direct support for APP Managers through feedback, performance coaching, and annual evaluation.
Ensures APP Managers are trained in performance management, documentation, and corrective action processes.
Mentors APP Manager and provides support to define professional goals and objectives and creates action plans for their achievement.
Supports APP manager in execution of APP recruitment, onboarding, operations, staffing, scheduling, and engagement.

Recruitment & Onboarding:

Partners with HR, OPP, and departmental leadership, ensuring postings, classifications, and offers align with APU contract requirements.
Partners with OAP for APP Manager position posting, recruitment, onboarding, and performance management.

Professional Development & Clinical:

The Associate Director of Advanced Practice Operations maintains clinical FTE and has all clinical, educational, and quality improvement responsibilities as delineated for all clinical APPs in the department/division/unit for which they have been hired.

Required Qualifications:

Master’s degree in nursing or physician associate studies
Minimum 5 years of advanced practice clinical experience
Minimum 3 years of progressive leadership experience
Minimum 0.8 clinical FTE
Current Nurse Practitioner license for the state of Oregon (with State of Oregon Nurse Practitioner Prescriptive Privileges)
OR
Current Physician Associate license for the state of Oregon (with Prescriptive privileges)
Strong experience and knowledge on Advanced Practice including compliance, quality, ongoing professional practice evaluation (OPPE)/focused professional practice evaluation, credentialing and state law compliance
Persuasive and capable change agent
Strong leadership presence and skills
Proven capabilities in building and leading inter-professional teams
Communication skills, written and oral
Ability to work with others in a respectful, cooperative and collaborative manner
Ability to delegate and mentor others
Able to apply financial analytics to support enterprise goals
Commitment to quality, establishing productivity standards and expectations

Preferred Qualifications:
Doctoral preferred (DMSc, DNP, PhD)
Demonstrated experience in operational leadership within a complex academic health system
Established thought leader in the role of APPs in a complex academic health center

Additional Details:
Standard office environment and work outside standard business hours. May include some travel.
Why apply to OHSU?: We are Oregon's only public academic health center. In addition to caring for patients, we lead groundbreaking research. We also train the next generation of health care professionals. As Portland's largest employer, we give you opportunities to learn and advance in a system of hospitals and clinics across Oregon and Southwest Washington. All are welcome. OHSU welcomes people of all ages, ethnicities, genders, national origins, religions and sexual orientations. We are striving to build an anti-racist, multicultural institution and encourage people with diverse backgrounds to apply. To request reasonable accommodation, contact askhr@ohsu.edu

Original Job Description

Department Overview:

This position is not represented by Advanced Practice United.

Education & Quality Improvement:

Supports orientation and education of APPs on the care standards and protocols at OHSU and in the clinical unit/department.
Collaborates with multidisciplinary and interprofessional care team members to establish or revise clinical pathways and patient education materials in alignment with APU contract.

Administrative Leadership and Direct Reporting:

Provides direct administrative support for the APP Manager(s) and ensures structured reporting relationships for Lead APPs through APP Managers in alignment with OAP governance.
Establishes and sustains an APP-led reporting model for managers, leads, and clinical APPs and directly reports to the Director of Advanced Practice.
Defines clear expectations, role delineation, and performance standards for APP Managers and Leads; performs evaluations as indicated.
Ensures implementation of standardized operational policies for staffing, scheduling, and performance expectations across departments.
Escalates systemic workload, work-expectation, or operational risks through established governance and leadership pathways to mitigate risk and promote APP professional fulfillment.

Strategy and Operational Implementation:

Serves as operational partner to department chairs, division heads, clinical unit administrators, and medical directors.
Translates OAP/OPP/OHSU Health strategic priorities into operational plans with measurable outcomes in partnership with healthcare and practice plan leaders.
Implements new initiatives related to care redesign, workforce deployment, and access improvement with local and health system partners.
Monitors clinical workload, scheduling equity, and coverage standards across care settings and ensures staffing models meet patient access, equity, and coverage requirements.
Partners in development and monitoring of productivity, practice models, and financial performance to meet enterprise goals.
Maintains collaborative, matrixed relationships with: OHSU Healthcare leadership, OHSU Practice Plan, OHSU School of Medicine and OHSU School of Nursing.

Support for APP Manager:

Provides direct support for APP Managers through feedback, performance coaching, and annual evaluation.
Ensures APP Managers are trained in performance management, documentation, and corrective action processes.
Mentors APP Manager and provides support to define professional goals and objectives and creates action plans for their achievement.
Supports APP manager in execution of APP recruitment, onboarding, operations, staffing, scheduling, and engagement.

Recruitment & Onboarding:

Partners with HR, OPP, and departmental leadership, ensuring postings, classifications, and offers align with APU contract requirements.
Partners with OAP for APP Manager position posting, recruitment, onboarding, and performance management.

Professional Development & Clinical:

The Associate Director of Advanced Practice Operations maintains clinical FTE and has all clinical, educational, and quality improvement responsibilities as delineated for all clinical APPs in the department/division/unit for which they have been hired.

Required Qualifications:

Master’s degree in nursing or physician associate studies
Minimum 5 years of advanced practice clinical experience
Minimum 3 years of progressive leadership experience
Minimum 0.8 clinical FTE
Current Nurse Practitioner license for the state of Oregon (with State of Oregon Nurse Practitioner Prescriptive Privileges)
OR
Current Physician Associate license for the state of Oregon (with Prescriptive privileges)
Strong experience and knowledge on Advanced Practice including compliance, quality, ongoing professional practice evaluation (OPPE)/focused professional practice evaluation, credentialing and state law compliance
Persuasive and capable change agent
Strong leadership presence and skills
Proven capabilities in building and leading inter-professional teams
Communication skills, written and oral
Ability to work with others in a respectful, cooperative and collaborative manner
Ability to delegate and mentor others
Able to apply financial analytics to support enterprise goals
Commitment to quality, establishing productivity standards and expectations

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Associate Director, Advanced Practice Operations

Edtech.com's Summary

Associate Director, Advanced Practice Operations Full Description

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