Edtech.com's Summary

Texas Christian University is hiring a Associate Director for New Student & Family Programs. The position oversees Orientation programming for incoming first-year and transfer students and their families while supervising a program coordinator. Strong cross-campus collaboration is central to the job, since the role partners closely with Enrollment Management, Academic Affairs, and Student Affairs colleagues.

Highlights

Designs, implements, and assesses undergraduate Orientation programs for first-year students, transfer students, and family members.
Manages all logistics for orientation programs, including schedules, room reservations, meals, and overnight accommodations.
Oversees the pre-orientation platform Advantage Design Group and the Slate CRM for orientation registration and reporting.
Supervises a Coordinator of New Student & Family Programs and recruits, trains, and supervises a graduate-level summer intern.
Manages the orientation budget, including invoice and purchase order authorization and vendor contract negotiation.
Coordinates Guidebook content and orientation communications, publications, and social media presence.
Requires a Master's degree in Higher Education, Student Personnel Services, Leadership Development, or a related field.
Requires 3 years of program management experience in a higher education setting such as orientation, first-year programs, or student development.
Compensation is not disclosed in the posting.
Full-time, on-site position based at TCU Main Campus in Fort Worth, Texas.

Associate Director for New Student & Family Programs Full Description

The Associate Director for New Student & Family Programs (NSFP) is responsible for collaborating with campus partners to coordinate and implement Orientation for incoming undergraduate students and their families. They supervise a coordinator, providing insight and guidance to multiple first-year initiatives. The Associate Director partners extensively across campus and serves as primary point of contact in absence of the Director of New Student & Family Programs.

Duties & Essential Job Functions

Designs, develops, implements and assesses undergraduate Orientation programs for all first-year students, transfer students, and family members.
Manages and coordinates all logistics for undergraduate orientation programs, including schedules, room reservations, meals, and overnight accommodations.
Manages pre-orientation module platform, Advantage Design Group, including content collection and reporting.
Utilizes Customer Relationship Management software, Slate, to manage Orientation registration, run reports, and update student records.
Collaborates directly with Enrollment Management and Academic Affairs, including admissions, academic advising, the registrar, and each academic college.
Supervises the Coordinator of New Student & Family Programs, responsible for student leader development, commuter student support, and First-Year Leadership Opportunities.
Guides the leadership development and growth of student leaders through recruiting, hiring, training, supervising and mentoring.
Recruits, selects, trains, and supervises a graduate-level summer intern.
Collaborates with the New Student & Family Programs team to execute orientation, extended orientation, welcome weekend, and Family Weekend.
Oversees the operation of Guidebook, including input of orientation schedules and overall content development.
Manages budget operations for orientation, including authorizing payment of invoices and purchase orders, and negotiating vendor contracts.
Coordinates communication with new students and families, and assists in developing publications, web presence, and social media accounts.
Keeps up to date with best practices for student development theories and trends, including active participation in a professional organization focused on new student initiatives.
Serves on cross-departmental and divisional committees supporting programming that aligns with Leadership & Student Involvement and Student Affairs priorities.
Performs other related duties as assigned.

Required Education & Experience

Master's Degree in Higher Education, Student Personnel Services, Leadership Development, or a related field of study.
3 years of program management experience in a higher education environment such as orientation, first-year programs, student development, or experiential education.

Preferred Education & Experience

Experience with Customer Relationship Management software, Slate.

Knowledge, Skills & Abilities

Knowledge of student development theories and trends.
Knowledge of the online learning platform Advantage Design Group.
Skill in instruction, facilitation and training techniques.
Skill in effective written and verbal communication of complex information.
Skill in the use of Microsoft Office (Word, Excel, Outlook).
Ability to apply student development theory to planning, marketing, and implementing events and programs.
Ability to demonstrate multicultural competency.
Ability to advise, mentor, and supervise new professionals.
Ability to balance multiple projects simultaneously.
Ability to work independently and as part of a team.
Ability to create high-quality customer service experiences.

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Associate Director for New Student & Family Programs

Edtech.com's Summary

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