Old Dominion University
Associate Director of Counseling Services & Special Programs
🇺🇸 Norfolk, VA
🕑 Full-Time
💰 TBD
💻 Financial Aid
🗓️ October 22nd, 2025
Edtech.com's Summary
- Oversee customer service delivery to financial aid applicants in local and online learning environments.
- Supervise positions 00087, 00173, and 00824 within the Financial Aid Office.
- Manage specialized programs including state grants, VMSDEP, satisfactory academic progress, outreach, and university initiatives.
- Develop and recommend new policies and procedures in response to regulatory changes.
- Serve as liaison to CARS call center team ensuring compliance with training, policies, and regulations.
- Maintain considerable knowledge of financial aid regulations and utilize software such as Banner, MS Office, Access, and Crystal Reports.
- Requires considerable supervisory and counseling experience within a large university financial aid office.
- Certification in Crystal Reports, MS Access, and Excel preferred.
- Salary commensurate with education and experience.
- The position is full-time and classified, located in Norfolk, VA, with possible duties during university closures or emergency situations.
Similar Jobs
Financial Aid Administrator
University of North Texas
🇺🇸 Denton, TX
SENIOR FINANCIAL AID COORDINATOR
The University of Texas Rio Grande Valley
🇺🇸 Edinburg, TX
Financial Aid Assistant III
Marshall University
🇺🇸 Huntington, WV
Financial Aid Assistant
University at Buffalo
🇺🇸 Buffalo, NY
Financial Aid Counselor
University of Utah
🇺🇸 Other, UT
