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Marshall University

Financial Aid Assistant III

🇺🇸 Huntington, WV

🕑 Full-Time

💰 $29K - $37K

💻 Financial Aid

🗓️ October 21st, 2025

Edtech.com's Summary

Marshall University is hiring a Financial Aid Assistant III. This role provides administrative support for federal, state, and institutional financial aid programs and resolves routine issues while assisting students via phone, email, or in-person according to departmental procedures.

Highlights
  • Provide administrative support for multiple financial aid programs.
  • Resolve routine problems and assist students using phone, email, and in-person communication.
  • Salary range: $28,777 - $37,410, commensurate with experience and education.
  • Requires an Associate’s degree and at least 1 year of customer service experience.
  • Preferred qualifications include a Bachelor’s degree and 1+ year of financial aid experience.
  • Employment classification: Full-Time, Nonexempt, Salary Grade 2.
  • Supports federal, state, and institutional financial aid policies.
  • Works in the Financial Aid Department at Marshall University.
  • Open until filled with no specified closing date.
  • Employee benefits include paid holidays, insurance plans, and tuition benefits for employees and dependents.

Financial Aid Assistant III Full Description

Financial Aid Assistant III
Position Details
 
Get to Know Us!

 Marshall University is a public comprehensive university with a rich history as one of the oldest institutions of higher learning in West Virginia. Founded in 1837 and named after Chief Justice John Marshall, definer of the Constitution, Marshall University advances the public good through innovative, accredited educational programs. We are located in downtown Huntington, West Virginia, with additional locations in South Charleston, Point Pleasant, Teays Valley and Beckley. Marshall University’s mission, inspired by our Vision and Creed, includes a commitment to:

  • Offer a wide range of high quality, affordable, and accessible undergraduate, graduate, and professional education that prepares students to think, learn, work, and live in an evolving global society.
  • Create opportunities and experiences to foster understanding and appreciation of the rich diversity of thought and culture.
  • Maintain a dynamic intellectual, artistic, and cultural life by promoting and supporting research and creative activities by undergraduates, graduates, and faculty.
  • Contribute to the quality of life of the community, region, and beyond through applied research, economic development, health care, and cultural enrichment.
  • Cultivate the development of an inclusive, just, and equitable community.

 Come Meet Marshall and discover what it means to be part of the Marshall University family!

 Come join our Herd!
 We are committed to attracting and retaining quality faculty and staff. In doing so, Marshall University offers outstanding benefit packages to  eligible employees only. (E-Class in the job posting). Marshall University Research Corporation (MURC) employees have different benefit options than those listed below. 

  • Work week is 37.5 hrs.
  • A great highlight in December is that Marshall University employees receive almost two weeks off for Winter Break!
  • Holidays – Employees receive 13 Paid Holidays
  • Annual and Sick Leave – Classified Staff, Non-Classified Staff and 12-month Faculty earn up to 24 days of annual leave per year (max 360 hours) and up to 18 days of sick leave per year. ) Employee Leave
  • Health Insurance – Marshall University offers health insurance through West Virginia Public Employees Insurance Agency (PEIA). There are seven (7) health benefit plans.
  • Educational/Tuition Benefits – Marshall University provides tuition benefits to regular employees (after probationary period) and their dependent children. 
  • Retirement Plans – Marshall University offers retirement through Teachers Insurance and Annuity Association (TIAA). Full-time benefits eligible employees must participate in the mandated retirement plan (401(a)).
  • Life Insurance – Basic term life insurance ($10,000) at no cost and may purchase optional life insurance coverage with pre-tax earnings.
  • Wellness Programs – PEIA provides various care management programs and the Pathways to Wellness program.

We are . . . Marshall! 
Position Information 
Position Title  | Financial Aid Assistant III
Banner Position Number  | 000873
E-Class  | CN - Class Nonexempt FT .53 or >
Classification Title  | Fin Aid Asst III
Department  | Financial Aid - MU3300
Job Description  | The primary focus of this position is to provide administrative support for the federal, state and institutional financial aid programs. In addition, following departmental policies and procedures, the Financial Aid Assistant III has the authority to resolve routine problems and provide assistance to students by phone, email, or in-person.
Location  | MU - Marshall University
Salary Range  | $28,777 - $37,410 - Salary is commensurate with experience, education, and internal equity
Salary Grade  | 2
Salary Type  | Salary
Time Type  | Full-Time
 Qualifications 
Must be able to perform all essential job duties as outlined in the job description.

 Required Qualifications 
Education  | Associate’s degree
Experience  | 1 year customer service experience
 Preferred Qualifications 
Education  | Bachelor’s degree
Experience  | 1+ year of financial aid experience
 Posting Detail Information 
Posting Number  | MU1080NE
Open Date  | 10/07/2025
Close Date  |
Open Until Filled  | Yes
Special Instructions Summary  | 
Supplemental Questions
Required fields are indicated with an asterisk (*).
  1. * Do you have an Associates Degree or higher? 
    • Yes
    • No
Applicant Documents
Required Documents
  1. Resume
  2. Cover Letter
Optional Documents

Marshall University
 One John Marshall Drive
 Huntington, WV 25755
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