The Associate Director of LUOA position is a full-time, salaried position including benefits. This position provides effective positive leadership and collaborates with other administrators within the Online Academy. He/she receives, manages, and enforces imperatives of the Director and assists them in the oversight of the functions and operations within the department.
The Associate Director (AD) of Curriculum Operations, under the direction of the LUOA Director of Curriculum, will oversee the development of project management workflows, plan and implement updates to LUOA's course catalog for course registration, and manage comprehensive documentation, training, and records for the Curriculum Department. The AD Operations will oversee staff, including hiring, evaluations, and personnel management, that will assist with the AD's projects and operations. This is a twelve-month salaried position that is fully benefited.
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Project Management Workflows and Reporting
- Design and implement project management workflows in Workfront. This includes developing complex systems involving a multifaceted interplay between Workfront statuses, groups, approvals, issues (tickets), tasks, projects, templates, programs, and portfolios.
- Develop and maintain the Workfront dashboards, reports, and ticketing systems, including visibility to project financials, necessary to design and facilitate the project management workflows to maintain the LUOA Curriculum Department operations as a high-efficiency environment.
- Assist the LUOA Director of Curriculum with budget planning and preparations for department expenditures as relates to project management and departmental operations.
- Research opportunities where process improvements or increased data visibility is needed to build reports and workflows necessary to facilitate smoother operations.
- Regularly train department managers and staff on changes to project management workflows and field questions from the teams about those.
- Plan and execute special projects and tasks, including designing procedures, obtaining stakeholder feedback, and executing the tasks in coordination with others within and without the department, while providing oversight to his delegatory staff.
- Course Catalog Management
- Regularly audit and manage the LUOA's catalog of K-12 courses, formulate catalog updates into the required technical formats for the Registrar's Office, and track the Banner Catalog updates to ensure successful implementation.
- Oversee Degree Completion Plans (DCPs) and Certificate Completion Plans (CCPs) for Dual Enrollment (DE) courses as well as LUOA's diplomas. This involves auditing an extensive library of completion plans and courses, identifying needed changes, and designing updated completion plans, before delivering these plans to the Register's Office (RO) in the required technical formats. Provide oversight to the AD's staff in the delegation of this work, and work closely with the RO to determine Liberty University Online (LUO) catalog and course changes, and formulate corresponding updates into the systems required by RO for ongoing catalog maintenance.
- Work closely with the RO and other departments within LUOA to formally produce an exhaustive list of changes to Banner sections each year as is needed to facilitate enrollment.
- Maintain and annually audit Course Records in Workfront to reflect all changes to the course catalog with each development year and to ensure meticulous bookkeeping has been accurately maintained as course records are updated annually. This includes coordinating with LUOA Curriculum Development Support to maintain course metadata, talking points data, and syllabus data.
- Collaborate with Curriculum Development Support on the maintenance of syllabus and Concourse records as well as auditing the website to reflect updated information regarding LUOA's courses and curriculum.
- Accreditive and Operational Record Management and Training
- Oversee the ongoing acquisition and maintenance of records and curriculum samples that will be used for accreditation reviews from LUOA's two accreditation bodies on a rotating basis.
- Oversee, maintain, and regularly update department policy in the Curriculum Operations Manual (COM) including meeting with stakeholders to determine the policy adjustments, drafting detailed documentation of policy information, and obtaining final approvals for policy publication and announcement. Provide direction to the AD's staff in the execution of this work.
- Maintain and update the Curriculum Developer Training (CDT) course on an ongoing basis to ensure that department employees are trained on both the standard practices as well as annual and ongoing procedural updates.
- Maintain meticulous meeting notes in department meetings and manage action items that follow those meetings, coordinating with points of contact as needed to ensure effective execution.
- Annually research, curate, organize, and run the departmental professional development event as well as in-person meetings including curating professional development resources, creating or coordinating in-house professional development resources, and scheduling the sessions and logistics.
- General
- Strictly adheres to Liberty University policies, representing the University in an exemplary manner.
- Works effectively as a team member, embracing and fostering LU's Christian model and Mission - Training Champions for Christ.
SUPERVISORY RESPONSIBILITIES
Will oversee staff, including full-time and part-time, for the purpose of delegating responsibilities needed to support the operations of the LUOA Curriculum Department. This includes hiring, annual evaluations, and personnel management. Oversight includes training, establishing team-wide policies and procedures, reviewing employees' work, and providing direction on future work. The AD's staff's responsibilities include curriculum form maintenance, support with special projects, many of which are technical in nature, and management of curriculum course records. The AD Operations will also be an indirect authority over all department staff aside from the director and other ADs, capable of giving directives to other staff in the LUOA Curriculum Department.
QUALIFICATIONS AND CREDENTIALS
Education and Experience
1+ years of program management experience or 3+ years of project management experience.
- Minimum Qualifications
- A master's degree in education or related areas with 5+ years' experience, or a bachelor's degree in education or related areas with 7+ years' experience.
- Ability to take an overarching goal or objective, build a realistic plan, implement the plan with the project managers, and carry it through to the successful fulfillment of the original objective and parameters.
- Meticulous detail orientation, and the ability to carry tasks through to completion.
- A keen sense of fair judgement and the ability to make difficult decisions.
- Ability to understand and effectively manage business processes.
- Able to design, organize, and develop systems, processes, and procedures.
- Able to quickly learn new technologies, systems, and processes.
- Excellent professional, interpersonal, and communicative skills.
- Flexibility and adaptability to change.
- Preferred Qualifications
- Strong knowledge of Workfront and Canvas LMS.
- Job experience in education, instructional technology, business administration, or related areas.
ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB
Communication and Comprehension
- Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
- Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
- Possess public communication skills that allow professional representation of Liberty University.
- Strong organizational skills.
- Computer skills.
Problem Solving
- Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.
Physical and Sensory Abilities
- May be required to travel locally to campus or out-of-town (to another city or state) for work-related meetings or events.
- May be required to sit to perform deskwork or type on a keyboard.
- Regularly required to hear and speak in order to effectively communicate orally.
- Regularly required to stand, walk, and climb stairs to move about the campus.
- Handle materials, reach overhead, kneel or stoop in order to conduct business.
- Regularly lift 10 or fewer pounds.
WORKING CONDITIONS
Work Environment
- The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted, and the noise level is moderate. Working environment may include facilitation of events outdoors occasionally.
- Able to work from home but will occasionally be required to come to campus in person for work-related meetings and events. LU will not pay travel expenses for required in-person meetings.
Driving Requirements
- If the employee is required to travel in performing the duties and responsibilities of the position, the use of one's personal vehicle (or LU vehicles) may be required for travel. Proof of a valid driver's license, an acceptable DMV record, LU Driving Approval, and liability insurance is required when driving in the performance of the employee's position.
- May be required to travel out of town for work-related meetings and events. Travel expanses will be covered for in-person meetings and events outside of greater Lynchburg, VA.
Time Type
Full time
Location
Remote Location
The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University's hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the "religion" component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.