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University of Massachusetts

Associate Director of Graduate Admissions

🇺🇸 Boston, MA 🕑 Full-Time 💰 TBD 💻 Enrollment 🗓️ March 14th, 2026
CRM Rive

Edtech.com's Summary

UMass Boston is hiring an Associate Director of Graduate Admissions. This role involves strategizing and executing graduate student recruitment and yield activities across all graduate programs, managing staff, and fostering a culture of customer service and accountability.

Highlights
  • Lead and mentor a team of graduate admissions professionals, ensuring alignment of recruitment initiatives with strategic goals.
  • Develop and implement comprehensive recruitment plans including travel, student outreach, and communication strategies.
  • Assist in setting annual enrollment goals and analyze admission data using software systems.
  • Manage recruitment for a portfolio of academic programs, collaborating with faculty and program directors.
  • Serve as liaison with Enrollment CRM teams to maintain data integrity and enhance recruitment technologies.
  • Conduct interviews, information sessions, and participate in recruitment events on and off campus.
  • Engage prospective students through multiple communication channels including email, phone, webinars, and in-person meetings.
  • Required qualifications include a master's degree, 3-5 years of admissions experience, supervisory experience, and familiarity with relational databases and CRM systems, preferably Technolutions Slate.
  • Must have experience recruiting diverse populations, a valid driver’s license, and willingness to work/travel evenings and weekends.
  • Salary corresponds to Grade 33 as per UMass Boston’s pay scale; this is an exempt union position.

Associate Director of Graduate Admissions Full Description

 

 

General Summary: 

UMass Boston’s Division of Enrollment Management seeks applicants for an Associate Director of Graduate Admissions. This position serves as an indispensable member of the Graduate Admissions team and reports directly to the Director of Graduate Admissions. The Associate Director will play an active role in both strategizing and executing on activities related to graduate student recruitment and yield across all graduate certificate, master’s and doctoral programs. The incumbent will also play a key role in staff management and maintaining a culture of customer service and accountability.

 

 

Examples of Duties: 

  • Hire, train, and mentor a team of graduate admissions professionals (Counselors, Assistant Directors and/or Senior Assistant Directors), ensuring coordination between recruitment initiatives and strategic goals.
  • Partner with Director of Graduate Admissions to identify strategies for increasing enrollment; create comprehensive recruitment plans encompassing travel, student outreach, and communication streams.
  • Assist in annual enrollment goal-setting.
  • Works closely with colleagues in order to optimize a variety of software systems to manage and analyze admission data for trends, predictions, and preparing reports.
  • Serve as recruitment manager for a portfolio of academic programs; liaising with faculty and Graduate Program Directors, actively recruiting and assisting prospective students, coordinating on marketing deliverables, and remaining apprised of curricular distinctions and changes.
  • Serve as primary liaison for the Office of Graduate Admissions to the Associate Director for Enrollment CRM; working collaboratively to maintain data integrity and leveraging associated technologies to benefit prospective students and internal stakeholders.
  • Maintain a deep knowledge and understanding of best practices related to graduate admissions processes, standards and trends.
  • Attend on-campus and off-campus events relevant to the recruitment of students; conduct personal interviews and information sessions.
  • Engage effectively and promptly with prospective students by email, phone, webinars, and in-person appointments.
  • Coordinate special projects as assigned.

 

 

Qualifications: 

  • Master’s degree required and a minimum of three to five (3-5) years of progressively responsible experience in admissions recruitment and/or administration (preferably graduate admissions).
  • Prior professional staff supervisory experience required.
  • Experience working with and recruiting diverse populations.
  • Proven experience working with relational databases and enrollment CRM systems, preferably Technolutions Slate.
  • A valid driver’s license.
  • Willingness to work and/or travel evenings and weekends

 

 

Application Instructions: 

Please apply online with your resume, cover letter and list of three professional references.

Review of candidates will begin following the application closing date. 

 

 

Only Internal candidates in the Professional Staff Bargaining Unit will be considered during the first 10 business days of the posting.  All other candidates will be considered after that period. 

Salary Ranges for the appropriate Pay Grade can be found at the following link: 

Grade: 33             

Salary Ranges

This is an exempt union position.

 

 

All official salary offers must be approved by Human Resources.

UMass Boston is committed to the full inclusion of all qualified individuals. As part of this commitment, we will ensure that persons with disabilities are provided reasonable accommodations for the hiring process. If reasonable accommodation is needed, please contact HR@umb.edu or 617-287-5150.

 

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