Associate Director of Residence Life, Student Outreach & Assessment - #003559

Edtech.com's Summary

Western Carolina University is hiring an Associate Director of Residence Life, Student Outreach & Assessment. The position involves advancing the academic mission by integrating educational priorities into the residential experience, leading retention initiatives, overseeing Residential Case Managers, and conducting assessment of residential programs to ensure continuous improvement.

Highlights

Lead residential learning communities and departmental retention initiatives to support student success.

Provide leadership in staff selection, training, and professional development within Residence Life.

Consult with residence life staff on academic integration and student support strategies.

Conduct comprehensive assessments of residential programs and services for continuous improvement.

Develop and deliver training focused on supporting at-risk and vulnerable student populations.

Required to reside in university-provided housing on campus as a condition of employment.

Must have a Master's Degree in College Student Personnel, Education, Human Services, Higher Education in Student Affairs, or related field.

Minimum 3 years experience coordinating student learning activities in higher education.

Preferred qualifications include experience designing academic initiatives for residential settings, academic support roles, assessment development, and supervisory experience managing student staff.

Full-time permanent position with 40 hours per week, reporting to the Director of Residence Life.

Associate Director of Residence Life, Student Outreach & Assessment - #003559 Full Description

Western Carolina University has been ranked #3 in the nation on Forbes 2025 ‘America’s Best Midsize Employers’ list, out of the top 498 employers across all industries.

Toggle navigation

Associate Director of Residence Life, Student Outreach & Assessment - #003559 Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process.

Review of applications will begin immediatly and will continue until a candidate has been selected for hire.

For questions or additional information, please contact Stephanie Sue Rowell at shelmers@wcu.edu

Posting Details

Posting Information

Posting Number	EHRA1054P
Quick Link for Internal Postings	https://jobs.wcu.edu/postings/33462
Classification Title	Associate Director
Working Title	Associate Director of Residence Life, Student Outreach & Assessment - #003559
Department	Residential Living
Anticipated Hiring Range	Based on qualifications/experience, internal equity, and departmental budget restrictions.
About WCU	Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year. Including: • 2025 – Ranked 1st in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list. • 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries. • 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 500 employers across all industries. • 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list. Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service. WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.
Position Summary	This is a live-on campus position. As a condition of employment, the Associate Director of Residence Life, Student Outreach and Assessment is required to reside in university-provided housing on the campus of Western Carolina University in Cullowhee, NC. This position is designated as exempt from the State of North Carolina Human Resources Act (EHRA). The Associate Director of Residence Life, Student Outreach and Assessment, serves as a member of the central management team, advancing the academic mission of the Office of Residence Life, the Department of Residential Living, and Western Carolina University. This position bridges academics and residential life by integrating the university’s educational priorities into the residential experience while supervising three Residential Case Managers. Key responsibilities include: Leading residential learning communities and departmental retention initiatives that support student success Providing departmental leadership in staff selection, training, and professional development Serving as a consultant to residence life staff on academic integration and student support strategies Conducting comprehensive assessment of residential programs and services to ensure continuous improvement Developing and delivering training on supporting at-risk and vulnerable student populations The Associate Director reports to the Director of Residence Life.
Minimum Qualifications	Interested candidates must be legally authorized to work in the United States without the need for employment sponsorship or any other immigration-related assistance. Master’s Degree in College Student Personnel, Education, Human Services, Higher Education in Student Affairs or related field. Minimum of three (3) years demonstrated experience coordinating student learning activities in a higher education environment.
Preferred Qualifications	Two (2) or more years of experience designing and implementing academic initiatives within residential settings, such as living and learning communities, first-year experience programs, or faculty collaborations. Two (2) or more years of experience in academic support or enhancement roles, including teaching, peer mentoring coordination, or residential academic programming. Demonstrated experience developing assessment instruments, evaluation plans, surveys, or data analysis reports to measure program effectiveness. Five (5) or more years of progressive leadership experience in residence life, student affairs, housing operations, or related student-centered field. Two (2) or more years of direct supervisory experience managing undergraduate and/or graduate student staff, including hiring, training, and performance evaluation.
Position Type	Permanent Full-Time
Number of Hours Per Week	40
Number of Months Per Year	12

Posting Text

Open Date	03/25/2026
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process. Review of applications will begin immediatly and will continue until a candidate has been selected for hire. For questions or additional information, please contact Stephanie Sue Rowell at shelmers@wcu.edu
Background/E-Verify	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification	All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE	Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety	The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Applicant Documents

Required Documents

Cover Letter/Letter of Application
Resume
List of references

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

Do you require sponsorship?
- Yes
- No

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

Original Job Description

Western Carolina University has been ranked #3 in the nation on Forbes 2025 ‘America’s Best Midsize Employers’ list, out of the top 498 employers across all industries.

Toggle navigation

Associate Director of Residence Life, Student Outreach & Assessment - #003559 Bookmark this Posting Print Preview | Apply for this Job

Please see Special Instructions for more details.

Posting Details

Posting Information

Posting Number	EHRA1054P
Quick Link for Internal Postings	https://jobs.wcu.edu/postings/33462
Classification Title	Associate Director
Working Title	Associate Director of Residence Life, Student Outreach & Assessment - #003559
Department	Residential Living
Anticipated Hiring Range	Based on qualifications/experience, internal equity, and departmental budget restrictions.
About WCU	Western Carolina University continues to rank high on Forbes ‘Best Employers’ lists each year. Including: • 2025 – Ranked 1st in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list. • 2024 – Ranking in the top 8.5% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 34 out of the top 400 employers across all industries. • 2023 – Ranked in the top 20% on Forbes ‘America’s Best Midsize Employers’ list, WCU was ranked 97 out of the top 500 employers across all industries. • 2022 – Ranked 14th in the top 100 employers in North Carolina in Forbes ‘America’s Best Employers by State’ list. Western Carolina University is the UNC system’s westernmost campus and has been consistently ranked as one of the top 15 public regional institutions in the South. Employees of WCU are provided a comprehensive benefits package as well as other resources, policies and programs to ensure a happy and healthy work/life balance. Benefit eligible employees have access to dental, vision and health insurance plans – eligibility begins on the first of the month following date of hire. Retirement plan contributions begin on the eligibility date following election and include employer contributions for either a defined contribution or a defined benefit plan. Optional disability plans are also available. Eligible employees have access to tuition waivers for up to three courses per academic year; employee may enroll at any of the constituent UNC System campuses. Also offered are free group exercise classes multiple times per week, a discounted membership to the campus recreation center, free vaccine and booster shots offered on campus, pretax flexible spending accounts, 12 paid holidays and 24 hours of paid community service leave each year. Leave earning employees (staff and 12-month faculty) who work at least half of the working days of their first month of employment will begin accruing vacation and sick leave immediately. Paid parental leave after 12 months of continuous service. WCU offers an abundance of training and development programs, certifications, workshops and conferences – many of which are offered free of charge.
Position Summary	This is a live-on campus position. As a condition of employment, the Associate Director of Residence Life, Student Outreach and Assessment is required to reside in university-provided housing on the campus of Western Carolina University in Cullowhee, NC. This position is designated as exempt from the State of North Carolina Human Resources Act (EHRA). The Associate Director of Residence Life, Student Outreach and Assessment, serves as a member of the central management team, advancing the academic mission of the Office of Residence Life, the Department of Residential Living, and Western Carolina University. This position bridges academics and residential life by integrating the university’s educational priorities into the residential experience while supervising three Residential Case Managers. Key responsibilities include: Leading residential learning communities and departmental retention initiatives that support student success Providing departmental leadership in staff selection, training, and professional development Serving as a consultant to residence life staff on academic integration and student support strategies Conducting comprehensive assessment of residential programs and services to ensure continuous improvement Developing and delivering training on supporting at-risk and vulnerable student populations The Associate Director reports to the Director of Residence Life.
Minimum Qualifications	Interested candidates must be legally authorized to work in the United States without the need for employment sponsorship or any other immigration-related assistance. Master’s Degree in College Student Personnel, Education, Human Services, Higher Education in Student Affairs or related field. Minimum of three (3) years demonstrated experience coordinating student learning activities in a higher education environment.
Preferred Qualifications	Two (2) or more years of experience designing and implementing academic initiatives within residential settings, such as living and learning communities, first-year experience programs, or faculty collaborations. Two (2) or more years of experience in academic support or enhancement roles, including teaching, peer mentoring coordination, or residential academic programming. Demonstrated experience developing assessment instruments, evaluation plans, surveys, or data analysis reports to measure program effectiveness. Five (5) or more years of progressive leadership experience in residence life, student affairs, housing operations, or related student-centered field. Two (2) or more years of direct supervisory experience managing undergraduate and/or graduate student staff, including hiring, training, and performance evaluation.
Position Type	Permanent Full-Time
Number of Hours Per Week	40
Number of Months Per Year	12

Posting Text

Open Date	03/25/2026
Close Date
Open Until Filled	Yes
Special Instructions to Applicants	To be considered, you must apply online. Please include a cover letter, resume, and a list of professional references to complete the application process. Review of applications will begin immediatly and will continue until a candidate has been selected for hire. For questions or additional information, please contact Stephanie Sue Rowell at shelmers@wcu.edu
Background/E-Verify	Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Western Carolina University uses E-Verify to confirm employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify. Proper documentation of identity and employability are required at the time of employment.
Credential Verification	All new employees are required to have listed credentials/degrees verified within 30 days of employment. All new employees who will be teaching are required to provide official transcripts within 30 days of employment. Transcripts should be provided for the highest earned degree and/or the degree which is being used to satisfy credential/qualification requirements.
EOE	Western Carolina University is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race; color; ethnicity; religion; sex; pregnancy; sexual orientation; gender identity or expression; national origin; age; disability; genetic information; political affiliation; National Guard or veteran status, consistent with applicable federal, state and local laws, regulations, and policies, and the policies of The University of North Carolina. Persons with disabilities requiring accommodations in the application and interview process please call (828) 227-7218 or email at jobs@email.wcu.edu.
University Safety	The Western Carolina University Annual Safety Report is available online at University Annual Safety Report or in hard-copy by request at the office of the Vice Chancellor for Student Affairs, 227 HFR Administration Building, Cullowhee, NC 28723 (828-227-7147) or the Office of University Police, 111 Camp Annex, Cullowhee, NC 28723 (828-227-7301). The report, required of all universities participating in Title IV student financial aid programs, discusses crime statistics, procedures for reporting suspicious or criminal activity, security, police authority, crime prevention strategies, university policies on substance abuse and sexual offenses, workplace violence and fire safety.

Applicant Documents

Required Documents

Cover Letter/Letter of Application
Resume
List of references

Optional Documents

Supplemental Questions

Required fields are indicated with an asterisk (*).

Do you require sponsorship?
- Yes
- No

To ensure the security of your data, you will be logged out due to inactivity in 3 minutes at
.

Any data not saved will be lost.

Click 'OK' to keep your session active.

Let me find your next job.

Thanks - you're signed up.

Associate Director of Residence Life, Student Outreach & Assessment - #003559

Edtech.com's Summary

Associate Director of Residence Life, Student Outreach & Assessment - #003559 Full Description

Professional Learning Specialist - Las Vegas, Nevada

Senior Psychometrician

Senior Manager of Curriculum

Learning Specialist

Instructional Designer Associate