Associate Director, Program Manager, Digital Assessments

About the Team  

The Digital Product team drives College Board's evolution toward a next-generation digital assessment experience. Digital Product team members partner across the organization to ensure every solution we build improves outcomes for students, educators, and institutions. Within this organization, the Digital Product Development Program Management (PDPM) team orchestrates the delivery of these high-impact initiatives.  

We are a collaborative group of program and project managers who guide and support cross-functional workstreams spanning assessment operations, digital readiness, and assessment delivery. We ensure efficient coordination across business, product, and technology partners—balancing strategy with execution and ensuring workstreams move from concept to launch and operational execution seamlessly. 

About the Opportunity   

As Associate Program Manager, Digital Assessments, you will play a pivotal role in operationalizing and advancing digital assessment delivery. This position is ideal for a highly organized, proactive project manager eager to learn the digital assessment landscape, manage operational delivery, and support the execution of digital product initiatives. 
 
You will lead and/or support defined projects across digital assessment operations—assessment delivery readiness, user acceptance testing (UAT), and pilot support—while ensuring teams remain aligned, risks are mitigated, and deliverables meet quality expectations. 
 
This role bridges program management discipline with digital product execution. You will partner closely with colleagues across PDPM, Assessment Delivery, Digital Product, College Readiness Assessments (CRA), and Advanced Placement (AP) to ensure digital assessments are delivered smoothly and successfully. 

In this role, you will:  

Project & Program Delivery (50%) 

• Lead and coordinate defined workstreams under the direction of senior PDPM staff. 

• Manage the day-to-day execution of projects, ensuring scope, schedule, and quality goals are met. 

• Maintain and update project plans, schedules, risk registers, and key documentation (meeting notes, process maps, action logs, etc.). 

• Drive alignment among stakeholders by facilitating stand-ups, coordinating status updates, and following up on deliverables. 

• Translate retrospective outcomes into actionable improvement plans that enhance efficiency, collaboration, and deliver quality across initiatives. 

Cross-Functional Collaboration (30%) 

• Partner with internal stakeholders to support execution of digital assessment delivery, readiness initiatives, or digital pilots. 

• Support key communication touchpoints, ensuring clear documentation of project status, risks, and dependencies across teams. 

• Create clear concise summaries and updates for cross-functional stakeholders. 

• Build strong relationships across teams and serve as a reliable point of contact for coordination and follow-through. 

• Facilitate workstream retrospectives at key project milestones to capture insights, identify opportunities for process improvement, and highlight team achievements to share with the broader organization. 

Operational Readiness & Implementation (20%) 

• Support operational transition activities from legacy to digital assessment processes. 

• Collaborate with product and operations teams to document and refine repeatable processes for digital assessment readiness and delivery. 

• Support assessment delivery operations, including UAT planning and set-up and key pilot tasks, in partnership with product and technology teams. 

About You  

You bring strong project management skills, comfort working in digital environments, and the ability to keep work moving across teams and timelines. 

To qualify for this role, you must have:  

• 2 to 4 years of experience in project or program management, ideally supporting digital product development, technology operations, or assessment delivery 

• Proven ability to manage multiple projects simultaneously, balancing competing priorities and tight timelines 

• Demonstrated success tracking progress, identifying risks or issues early, and driving work through to completion 

• Experience using tools such as Microsoft Office, JIRA, Smartsheet, or similar project management platforms 

• Experience supporting digital assessment programs or education technology initiatives. 

• Familiarity with Agile methodologies and iterative delivery practices 

• Experience facilitating meetings, managing dependencies, and coordinating work across cross-functional teams 

• A process-oriented mindset with a focus on continuous improvement and operational excellence 

• Bachelor's degree or an equivalent combination of education and relevant experience 

• Ability to travel 3 to 5 times per year to College Board offices or for College Board business 

All roles at College Board require:  

• A passion for expanding educational and career opportunities and mission-driven work 

• Authorization to work in the United States for any employer 

• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively.  

• Clear and concise communication skills, written and verbal 

• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input. 

• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking. 

• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success. 

About Our Process   

• Application review will begin immediately and will continue until the position is filled. This role is expected to accept applications for a minimum of 5 business days. 

• While the hiring process may vary, it generally includes: resume and application submission, recruiter phone/video screen, hiring manager interview, performance exercise such as live coding, a panel interview, a conversation with leadership and reference checks.    

What We Offer 

At College Board, we offer more than just a paycheck—we provide a meaningful career, a supportive team, and a comprehensive package designed to help you thrive. We're a self-sustaining nonprofit that believes in fair and competitive compensation, grounded in your qualifications, experience, impact, and the market. 

A Thoughtful Approach to Compensation 

• The hiring range for this role is $56,000-$95,000 

• Your exact salary will depend on your location, experience, and how your background compares to others in similar roles at the College Board. 

• We aim to make our best offer upfront—rooted in fairness, transparency, and market data. 

• We adjust salaries by location to ensure fairness, no matter where you live. 

You'll have open, transparent conversations about compensation, benefits, and what it's like to work at College Board throughout your hiring process. Check out our careers page for more.